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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10608 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 10,608 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup or Transfer (In Store)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job transferring over my old computers data into my new computer so that I wouldn't lose the data. So everything is handy and available. Very friendly & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team members are knowledgeable, efficient, dependable, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transfer data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in just a day or two and it was a few days before Christmas. I was in a hurry to get the laptop up and running due to putting out a monthly newsletter. They transferred everything, except my address book. I forgot to ask them to do that. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every person that I spoke to was so curtius!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents educated me about putting my photos on a separate drive in order to make space on my laptop. Every person working there is was so patient, competent and kind. I will return when I need help to the agents at Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer Files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer crashed and would not start up. I went to the store and had the technicians transfer my files from the computer to a flash drive and it made all the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a back up and transfer from my old laptop to my new laptop and it was excellent. I was told that it might take 5 days because my old laptop was running very slow but fortunately they manage to do everything in 2 days. I was so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    good bunch of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newbie to the Mac world and I was given a quick lesson on the nuances and differences. This helped a lot and have had no problems with the iMac that I had with a windows product. Also paid to have my data transferred and though I have to do some reorganizing, all went well

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job re data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job getting all my wife's data and photos transferred to new computer from a very old and obsolete computer. We were very concerned about loss of data but all was transferred and Geek squad spent plenty of time explaining it to my wife. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Back up of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and timely backup of info on my old laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad old computer file recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successfully recovered files from an old lap top. Employees curtious and work completed on time

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad people gave me excellent service... Had my data transferred and new computer ready for pickup as promised. Highly recommend those guys. I have used geek squad several times over the years, and never have I been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    We had no issues and transfer went as smooth as po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents talk to us about the difference between a new computer or changing the hard drive in a computer into a data transfer we have to with the data transfer went very smoothly very pleased with how it came out

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local team determined not a HW problem but corruption in SW; backedup data before re-installing Windows 10 and Office 365, moved backup info to Computer with relatively little disruption to programs and data. And, they did it in time for me to take computer on a business trip!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad were very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very patient with me and very thorough. They did a good job making it easy for me to understand what was going on with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped the data transfer go smoothly. I didn’t even have to do anything but enter a password for my computer. It was done within two days and thank goodness too because I needed the computer and all my files for school. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and was able to recover my data. Thank you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hard Drive back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents while they couldn't fix my computers they were able to back up my hard drives so thank you

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Bought new cell phones and transferred all the dat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job helping transfer the data from the old phone to the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Yes on geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to just trash my computer, but with the help and guidance of the geek squad, I updated it and loaded windows 10. It runs great and everything I had was transferred to the new sdi drive. Highly recommend using their service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed all the information from my old dead computer transferred to the new one. They said it could take up to 24 hours but they were going to closed the following day because it was Easter. It ended up taking a couple of hours and I had everything I needed!

    I would recommend this to a friend
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