Customer Ratings & Reviews

I needed a new laptop to replace one that was dying. I have a business on Etsy so it was important for me to get my replacement laptop up and running quickly. I picked out a new laptop and it was loaded and ready to use in a day and a half.

The agent transferred all my files from my old computer to my new computer; also installed a couple of my programs for me; worked very well.

The in-store agents did an excellent job of recovering and transferring all my data (including pictures) from my old laptop which had pretty much quit working at all. Can't thank them enough for what they did.

I also get the geek squad back up and transfer. They were fast and efficient getting my laptop back in a timely manner. Geek squad showed me that everything had been transferred and gave me my old hard drive before recycling my computer for me.

My old computers graphics card just stopped working out of nowhere. I had to get all of my stuff transfered from one computer to another, & Best Buy did it quick & painlessly. I would recommend taking products here if you need to transfer data

I was pleased with the fast and reliable data transfer that Geek Squad performed transferring my data and files from the conventional hard drive I replaced with a solid state hard drive for my Toshiba laptop! I would recommend to anyone needing a transfer.

I really appreciated the transfer service. My computer had died and I bought a new one. I was very concerned about losing some files and photos, but the Geek Squad associate did a fine job of getting all of my data safely tranferred.

The geek squad took care of my laptop in less than twenty four hours after I bought it.

Person who helped me was super efficient and had it done a day before

I had a computer crash and they were able to get it up and running again in just a few days. I had many company files on it that had not been backed up the day it crashed and they were able to get them for me before having to wipe the computer clean.

The staff didn't get all of my information transferred on the first try, but then took the computer back and did get what they could from my old (dead) computer. I was happy for the convenience of having it done at Best Buy where I bought the new computer.

Copied everything from old phone to new phone. Proficiently and intelligently

Geek Squad did a great job of transferring my files to my new computer. Everything I needed was on my new system. They even gave me the hard drive from the old computer just in case there was something that didn't get transferred.Everything was great !

When my pc crashed I was so afraid that I had lost everything on my hard drive. I purchased a new pc and paid for the transfer. Thank goodness all my pics, photos and other pertinent information was transferred to the new pc. This service was well worth the cost.

Answered all of my questions. Transferred data from my Windows laptop to the Mac quickly. Only wish they had told me that some of my files wouldn't be able to be opened on the Mac (Microsoft Money files in particular).

Had data transferred by Geek Squad. Very happy with how smoothly the process took place.

I was having an issue with my laptop, so I took it in to have the GEEK SQUAD do their thing. They required me to backup my data on an external drive....so I purchased one while at the store.

All requested was backed up - when the agent notified me that my old back up device that I'd brought it to the store for the transfer was failing, they helped me select a new backup device within my price range

Beat Buy salesperson was very helpful in picking out the right comjputer for my wants and needs. Transfered my records from old to new in just a day or so. My new Dell computer is sleek, large screen, takes up so much less room (small apartment) and easy to use. Very happy with it.

I brought my computer to BB and the agents were very helpful. They informed me of everything that needed to be done to repair my product. They were friendly and easy to understand. They did a superb job fixing the computer and backing up all my information without any hidden costs.