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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer was fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's laptop quit working so for a fee we could have his data transferred to his new laptop. That was very important as he had a lot of research on the old laptop. It was quick and easy and nothing was lost in the transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Quick backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly accomplished my backup with complete data restoral. The only reason I didn't give 5 stars is due to the fact that it took me awhile to determine where and how the files were stored on the HD.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Great Job of transferring/backing up data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of transferring & backing up the data on my laptop. They also reviewed & explained everything they were doing. This was really helpful to me. Really happy with their service

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was explained and the job was completed - success!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Computer recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep my old PC with the XP operating system because some of my older programs (apps) won't run on newer operating systems. When the computer locked up, The Geek Squad was able to recover most of my files.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good and quick processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New install on computer was completed ahead of schedule. It is running fine.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad never lets me down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken in several electronics to the Geek Squad and have never had a problem. In different stores and the staff is always up front and goes over the cost and what will be done and serviced. I always say, "We will have the Geek Squad take a look".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done quickly professional, explained everything completely.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad transferred info from old laptop to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appt was on a Saturday morning and they told me it would take approximately a week to transfer everything over and Tuesday I got a call that the laptop was ready for pickup. I was surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick data transfer for my computers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer for my computers could have taken 2-3 days but they were done in 1 day!! I really appreciated that! Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the folks at Geek Squad were exceptional in handling everything regarding my new computer and downloading data from my old computer and, they did it all well in advance of the promised time and date they gave me...kudos to all...thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice in taking my backup device and computer and doing the backup ans refreshing of my computer. I consider myself somewhat computer literate, but wanted to mske sure that things were done correctly without losing the pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. We had a laptop that was in pieces (from a drop) and they were able to take all of our data and move it over to our new laptop. This was a lot of history school work so it was so important to get this data back. Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working with the Geek's nice work, transferred old files to new computer

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    EXCELLENT SERVICE AND PROFESSIONAL AGENTS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND SERVICE. BOTH SALES AND INSTALLER AGENTS WERE COURTEOUS AND KNOWLEDGEABLE. GOOD PRICE FOR THE ASUS COMPUTER AND TRANSFER OF DATA FROM THE OLD COMPUTER INTO THE NEW ONE. NOTHING APPEARS TO BE MISSING ON THE NEW COMPUTER. THE TECHS WERE ALL GREAT EMPLOYEES.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have transferred data from an old computer to a new one myself. However, for the last two computers I have purchased, I have had the Geek Squad do the data transfer. It is worth the money to me, because it saves me the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Laptop Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repaired my HP laptop & it was necessary to re-install Win10 OS...had the to back up data before install. Have the optional repair plan- Geek Squad I trust for quality work!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Transferred old files to new computer -- EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new computer but wanted files transferred from old computer to the new one, Geek Squad did a great job! Showed up right on my new computer! Didn't have to pay a ton do have this either. Very fast service too! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad transferred all data and documents without a hitch; smooth even when transfering from PC to MAC. I would definately recommend them and will go back to them when I need such services in the future

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an appointment and they went through with me what they could transfer to the flash drive and how much space it would take and the cost. Brought the computer in and they provided the service over night. They were very courteous and professional.

    I would recommend this to a friend