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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10596 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 10,596 reviews
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek squad data back up/transfer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledgeable Geek squad data back up/transfer service was good. They tried to gain access to my broken computer but didn’t have success.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Highly recommend the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great experience. I have already recommended the service to friends and family. I would use them again to back up the data on my laptop. They were even able to recover information off of my old hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    All my files transferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy process to transfer files. The fan broke on my old laptop and it would not open. All my files transferred and the new computer was available for pickup in one day! Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Conevenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was a little pricey but convenient and worth it. Save me the time and hassle of having to reinstall pictures and files when I got my computer back home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    They did what I couldn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my computer died I needed the GS to put the hard drive contents on another drive that I could use. It was finished in less time then I was told, Good job guys

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best Buy worked tirelessly to back up everything on my computer so that it would not be lost. It was a difficult process, but they did not stop until they were able to accomplish it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss B. Kimber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very friendly, knowledgeable, patient with me answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Love the data transfer ability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy takes care of transferring data from one computer to another. There were a couple of files I couldn't find and they were able to find them right away! Thank you Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Cost a little less than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new PC at Best Buy but needed to transfer my old data off my old PC that had crashed. The Geek Squad was able to successfully retrieve my old data and copy it onto my new PC.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this data backup. Purchased a 2 TB. It’s more than enough to back my laptop up. Now I don’t have to worry about loosing data files. It automatically backs itself up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was great! The tech department moved everything off my old laptop and put it on my new laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks are great - both in person and telephone support. Great for customers like myself who are not the most proficient - the Geeks explain things in a way that I can understand.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred from one Apple laptop to a new one. We likely could have done it ourselves but they were able to bring over everything effortlessly including Office. Worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed all my data transferred from my old laptop to my new one and the Geek Squad took care of that for me in a very timely fashion, can't complain, they did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    One day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred pictures from old laptop to new laptop along with some data

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer was done in one day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new laptop before old laptop was sent off for repair. Geek Squad transferred old to new in one day and repaired old laptop was returned in less than three weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPDATE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal we spoke with REALLY knew what they were talking about. Everything went wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    transferred info to flash drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed all info from my current computer and put it on a flash drive so it can be used after my new computer is connected. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a ssd drive in my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it was good service, the ssd works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    done faster that quoted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased new computer and dropped old one at 5ish on Saturday night. was quoted that it would be ready in a weeks time. received a call 4 hours later that it was ready

    I would recommend this to a friend
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