Customer Ratings & Reviews

I bought one of these thermostats at the recommendation of a friend for my brand new home, and not only did I like it so much, I went back and bound a second one for the other zone in my house. What is there to say about this thermostat that isn't covered in countless reviews? It's super smart in that you can set it to slowly reach your desired temperature at the desired time versus dumber programmable thermostats. The room sensors let you aggregate the temperature in multiple rooms in a zone, as well as act as motion detectors to tell the thermostat when someone is home and to auto-set "home" mode. You can combine multiple thermostats (above and beyond the room sensors) to provide complete control over your house from your app. The web interface provides access to historical charts and logs that were vital to me to prove to my new home builder air flow wasn't working right. So in a sense these have alread paid for themselves. The only negative thing I will say about the Ecobee 4 is the Alexa integration is limited compared to a full blown Alexa device, and sometimes it's a little frustrating not knowing what command/feature will work and what won't. That being said it's a thermostat... and being able to talk to it at all is pretty amazing. The number one use in our bedroom is asking Alexa what the weather will be each day so we can dress accordingly. So to recap I have 2 Ecobee 4 thermostats paired together, 3 room sensors tied to one and 1 room sensor tied to the other. That is true home HVAC control IMHO.

I was pleasantly surprised by the ease of installation from a non wifi thermostat to this one. I had to deal with the HVAC wiring, which is older, but it took about 5 minutes and I'm not an electrician by any means. It synced with my Echo Dot 3 and now I can play music from my thermostat or ask Alexa questions from there as well. It was easy to setup after install.

I was in the market for a smart thermostat and really my only two options were between the Ecobee and the Nest. However, When comparing side the side, the Ecobee 4 has SOO much more to offer and its actually $1 cheaper than buying a Nest!! The final choice was a no brainer. When ever I have visitors they are instantly intrigued by my talking thermostat. I've been using Alexa on a daily bases to play music, answer random questions, and control a few of my home smart devices. The fact that my thermostat also saves me money on a monthly bases is just an added bonus. In my opinion, the only reason anyone would ever consider getting the Nest over the Ecobee is if they are seeking a certain aesthetic to go along with their home. But I'd argue that the Ecobee 4 has a nicer and more modern look to it.

I purchased 2 of these as my home had 2 units. Best purchase ever. Each Ecobee 4 comes with a sensor you can place anywhere which tracks motion & temperature. It takes an average temperature at the thermostat and remote sensor and learned what my comfort settings were. Bonus, it has built in Alexa smarts and app is easy to use away from or in the house. It trounces Nest Thermostat gen 3.

I love my ecobee4 WiFi enabled thermostat. It was easy to install and program, and best of all it works with my Alexa. Besides looking sharp, it’s easy now to quickly make adjustments either with Alexa’s assistance or the ecobee app at any time. With Alexa built in, I now also have another speaker to stream music from.

My ecobee4, One of the best purchases I have ever made. I would recommend it to a family member or friend hundred percent yet I just bought two for Christmas. Now for Christmas and I play my iHeartRadio Christmas station all day long and it may my house more festive. The only downside of it is that it does not support Spotify yet.

I’m glad I didn’t have to install this, although the guy who did said it was clear and concise and if he needed them there was install videos and quality instruction. The product is wonderful to use, great design and I’m gonna go back and get more sensors, they are wonderful at averaging temperatures in the house to get a more responsive system

I love it, I get to control everything thru the app from anywhere, easy to set up if you follow the instructions.

You have the option to use your phone or tablet to program and change settings. It’s also works as an extra speaker in the house, you can play music ask Alexa questions. It also advises you if there’s a problem with your AC unit, if the unit needs service.

I recently installed the ecobee4 and I cant believe how great it is. If your thinking about buying it , then buy it .

We purchased this in JULY of 2018, it is AUG 2020 and this thing is completely toast. I've been having issues with the heating and cooling in my home for around 6 months. The "remote sensor" has been reading off for quite sometime and I unpaired it months ago. After vast troubleshooting and other issues we replaced the units in our home. Once we did this, there was no real change in how the unit ran. Come to find out, it's this piece of crap causing the issues. I purchased several external humidity and temperature monitors to place in my home due to the thermostat saying low temperature and high humidity. This thing was so far off it's pathetic. It claims to be a "smart" device, but it has a long way to go for that title. I replaced this with another name brand WiFi capable thermostat and my A/C unit instantly worked properly. I will say the Apple Homekit integration is nice and I wish more thermostats had the capability. The app always worked right and the connectivity of the device was good. But if it can't read the temperature properly then it's useless.

I got this as a replacement for an old Nest thermostat. Pros: - Easy to install and setup - Touchscreen is easy to use - I like that the “home” screen showed a lot of different information - Sensor worked well and was nice to have Cons: - not as intuitive to use as Nest - scheduling wasn’t as easy to setup vs Nest - geofencing could only be setup with one phone - doesn’t look as nice as Nest I returned it and went with he 3rd gen Nest

Got my New Ecobee 4 with built in Amazon Alexa and very excited to share my experience with you all. First off I want to say I don’t know how I went this long not owning an Ecobee Thermostat. I have always had Nest in my home but after using the Ecobee 4 for a few weeks it’s a much better thermostat in my opinion. The new Ecobee 4 has a built-in speaker and mic for Alexa and surprisingly it was much louder than I thought it would be, and very clear. Just give Alexa a command and you get that familiar blue LED at the top of the Ecobee that it’s listening. Commands with Alexa on the Ecobee 4 seem to be even a touch faster than some of the other Echo’s in my home. Setup was a snap and this time around I set it to control my Humidifier as well. It also came with 1 sensor and I think the sensors are what really sets the Ecobee apart from other smart thermostats. I ended up getting an additional 2 sensors for a total of 3. The Ecobee 4 can be setup to follow you in the house based on sensor activity so if you travel from room to room the temp will adjust. These sensors are great and when added to a Smart Hub they can be used to trigger a flow based off motion or temperature. When I first setup the Ecobee 4 I entered my home , away, and sleep temp ranges and I haven’t touched it once to adjust, its doing a great job all on it’s own. The app is very easy to navigate and also they have an amazing dashboard on Ecobee’s website that allows you to get some great data history on usage. I added it to SmartThings and its working great and coming soon to Wink as well. Having the built in Amazon Alexa allowed me to have yet another room in my home that can be controlled by voice. Overall I am very impressed and I highly recommend getting one if you’re in the market. I have tried several smart thermostats in the past but the Ecobee by far offers the best features for the price especially now with the built-in Amazon Alexa. I have attached a few photos of my unboxing, and a video using Amazon Alexa!!

The Ecobee 4 takes the benefits of the E3 and adds Alexa. It is easy to install and set up. Easy to control remotely. The Ecobee takes the smart thermostat to a different level with the addition of the sensors. It does a great job of balancing the temperature between rooms. It also knows when you are not in a room or when you leave home. I recently upgraded to the E4 from the 3 and I can tell you that Ecobee will save you money and keep your home comfortable.

Installed 2 of these about a month ago and really appreciated what I felt were thorough instructions. The only thing that was strange to me is that the mounting holes for the thermostat wall-plate are vertical. This means I had to drill/screw two vertical holes in the wall in the same area where the electrical wires for the thermostat are running. It would have made more sense if the wall plate allowed for mounting horizontally. Installation aside, we have a room in the house that gets very cold during the winter but is not near the thermostat so we were curious to see how well the extra sensor would do and it's working to our expectations and surprisingly it's not burning up the rest of the house trying to get that room warm. (it helps that it utilizes temperature ranges than exact temperature ... more on this later) There are a lot of options and configurations and it will take you a few weeks to figure out what you really want/need but I just appreciate the various configuration options as well as being able to connect to the thermostats with my phone, etc. We have both an echo and a google home. Given that an echo is even included in the thermostat, it's of no surprise that the Alexa integration is a lot better than the Google integration. For example, if named a temperature sensor "Den", I can ask Alexa: "What's the temperature in the Den?" and it tells me. With Google, I have to say "What's the Den *temperature sensor* read?" Overall though they both offer similar functionality. Don't think you can go wrong with these. Final thought: At first I was frustrated that the thermostat utilizes temperature ranges rather than exact temperature. I am use to setting the thermostat to a specific temperature and getting that temp. Given now that we have temperature sensors in different rooms it makes sense that setting one temperature is not going to cut it. This took some getting used to but we configured the delta between the low/high temperature and everything is great. If this surprises you, I'd just say keep an open mind about it. I haven't seen a bill yet so I can't speak to it's energy efficiency but from the fact that its keep all rooms an acceptable temperature and we can control the thermostats remotely, we appreciate it.

I'll start by saying I can't speak to ease of installation, we had our furnace/AC replaced and the company installed the Ecobee for us. As for the thermostat itself, we love it. The room sensors are fantastic for sliding cold or hot spots. The screen UI is easy to use, touch screen is responsive and accurate even to fast old fingers like mine. Alexa and geofence are cherries on top of a really good sundae. But really the best part is changing the thermostat or room temperatures from work or vacation. We recently left for 8 days and the cat that stayed behind causes my wife a bit of anxiety in case the AC or furnace went out. No such worries this trip.

Have a "C" wire so installation was so simple. A little tricky clicking unit onto mount, not much clearance for wiring behind unit. Alexa works just like the echo or dot. Much better than expected speaker plays decent volume and sound quality for music. Lock out controls stop unwanted changes by children who don't understand the cost of utility bills. Good features like air circulation for a set period every hour just to circulate air when AC or heat has not been called for. Room sensor helps with detecting when people are "home" or "away" during daily schedule program. Geo fencing is a nice feature to wake system when close to home if you are returning earlier than program expects.

We bought the ecobee 4 thinking it would be a nice addition to our home and allow us to ease into the smart home realm. This device was easy to install and setup. The Alexa feature stopped working. I had to disconnect the device and reset it. This happened only once. Unfortunately, I had to wait on hold when I called ecobee support for almost an hour, without ever reaching a support person. I hung up and just decided to disconnect the ecobee 4 from the wall. The lil bee, works and allows us to monitor the temperature in a separate room. We have been able to successfully increase/decrease the temperature from our devices. Overall, we are pleased with the purchase of the ecobee 4.

Easy Installation, Alexa integration is the best. Can control temperature anywhere and anytime. I installed additional sensors to all of my room to monitor temperatures.

Installed three of these now. Two in our main home and one in our Florida condo. Easy to install. Works great! Alexa is handy and the speaker works well enough we sometimes will have Alexa play music. Remote access works great! We can monitor anywhere in the world. We chose Ecobee over Nest as we like the control you have. When we want it to be smart and control things we can. When we want control to set a schedule we have it. Remote sensors are so handy. Keeps all our rooms at same temp. Highly recommend.