Customer Ratings & Reviews

My first ecobee thermostat died when the entire HVAC succumbed to its old age, and the HVAC technician can't tell me what happened. I bought this model as a replacement. So far, it's working great. My previous Ecobee worked for over 10 years. I plan to stick with Ecobee. It's a bit expensive, but to me it's well worth it.

We came home from a trip to discover our house was 96 degrees inside. Seems the thermostat had died and left the system turned on for days. We, of course, didn't know this because it was an older style non-smart one. We decided to upgrade to a smart thermostat so we could monitor system use anywhere. We chose this one because it is a very secure one that will not easily allow itself to be hacked by outside entities. (Friends in cyber security chose this one after researching records and so we trusted his advice) This system is doing a great job of keeping the house comfortable, switching between heat and AC as needed and letting us know on our phone and by email whenever things seem wrong (Like long time on emergency heat when it is very cold out) and the sensors even can tell us when our air quality is getting bad. The app is intuitive and very informative. I would certainly recommend this thermostat and suggest they get at least 1 extra sensor like we did.

I’ve been using the ecobee Premium Smart Thermostat for over 2 years now, and it’s easily one of the best smart home upgrades I’ve made. It’s incredibly accurate, easy to use, and has saved me a noticeable amount on energy bills—especially during peak summer and winter months. The touchscreen is sleek and responsive, and the integration with Siri, Alexa, and Google Assistant works flawlessly. I also love the remote sensor that helps maintain consistent temperatures throughout the house. The scheduling, eco mode, and smart features really do make a difference. Set it and forget it—ecobee handles the rest. Highly recommend for anyone looking to modernize their home and reduce utility costs.

Super easy install, sleek design and the extra sensor make the temperatures throughout the house fairly even. Had an Amazon thermostat not even close to the Ecobee.

Beautiful design, easy to use, you can control from anywhere, easy step by step installation, well it wasn’t that easy for me because I needed run a C wire, but thanks to the dedicated tech, I was guided and able to run this additional wire and install this awesome device, now I’m so happy

I have been very pleased with this thermostat in the short time I have had it. I am using it with Apple Home so I can’t comment about how it works with other smart home systems. It is very well built, was straightforward to install, and performs well. I really like the extra temperature sensor. I placed it in a home office that is occupied often and I feel like the thermostat has learned to keep that area at a more constant temperature than my old one did.

Mostly good product, though not perfect, especially for the price. At it's core, it's has some great benefits: * support for Alexa and Google * AirPlay speaker (though this stopped working after a week of use and I never bothered figuring out why) * comes with a separate temperature sensor * air quality sensor! * Looks good But in practice, it has some issues: * Sensors aren't calibrated well. Even with the sensors adjacent to each other for several hours, I get different temperatures +/-5F. * speaker is bad. Worse than my phone, maybe on par with my smartwatch * Air Quality sensor isn't accurate. It'll randomly show the air as "Poor" while my air purifier devices mark it as excellent. When I'm cooking, my air purifiers easily pick up the change in air quality while the ecobee says "Clean". Searching online, I see other users are having the same issue. * UI is more complicated than a non-smart thermostat. To change the temperature, it takes 3 taps as there aren't simple "+" and "-" buttons on the device. Overall, I did quite a bit of research and I still think this is the best smart thermostat on the market (based on my needs). However, it's far from perfect and didn't live up to my expectations for the price.

Product works great and has been a breeze to set up and operate.

This is a pretty good thermostat. The included remote sensor helped us with the issue that the front door (near the thermostat) gets very hot in the afternoons: the remote sensor put in a bedroom helps the system to realize about this and won't run the A/C for so long. This thermostat has a humidity sensor, if the whole behind the thermostat has too much air (is not sealed), this humidity sensor will pick up humidity from the other room (in this case, the garage), and it would alter how it works. Sealing the whole with some insulation or foam or caulk or similar would solve this problem (I just put some insulation I had around). You might also need to adjust the temperature sensor offset on the thermostat, that's an option on the thermostat. I used a Sensirion smart gadget (temperature + RH sensor) and calibrated the thermostat with it, but I guess most any thermometer would to. After doing that: it is simply excellent. I really like that it compensates the temperature based on the humidity and this maintains comfort while saving some money and not over-cooling. The app is easy to use, and you can integrate this with Alexa (easily) and also Google Home and seems like it should work fine with Home Kit (but I have not tested this one). All in all, I am glad we purchased this one. Hopefully ecobee won't follow Google's steps in selling your data (ecobee does not seem to sell your data at this point). I also really like the multiple schedules you can set (a bit more complicated than home/away approach), you can have several different temperatures throughout the day or for different days of the week. Last but not least, that remote temperature sensor: it is also a motion sensor, so it can sense when rooms are empty and if you have sufficient of those you can enable a sort of "follow me" function to ignore other sensors and adjust comfort where you are. If you are on the fence: go for it! it is money well spent.

Love this and love that it connects seamlessly to my Apple HomeKit. Temp gauge and air sensor not the most accurate but still works wonderfully

Easy to use. Sleek looking. The small sensor is now in our master bedroom and we’re getting better ventilation.

My parents have had an ecobee thermostat for years and it’s worked perfectly for them so I thought I’d buy one when I purchased my new home. Very easy to setup using the very clear app instructions. With the smart sensor placed in my room, it allows my room and overall the entire house to stay cool in this brutal south FL summer! I have it on an automated schedule but can also change is very easily after adding it to my Apple HomeKit.

I love my ecobee. The remote sensor so I can adjust temperature from any room is great. Air quality sensor so I know I’m not breathing anything I shouldn’t. And the reminders to change my filters is a must. And of course, it works with HomeKit and Siri And I got a $75 rebate from my utility company.

After moving to Northern California I noticed my house did not have a very good thermostat. I did some research and like the features and flexibity that ecobee had to offer. In my main house, I decided on the Ecobee Premium. It had lots of great features and came with an external senso I placed in our bedroom. Installation was pretty easy - even though my existing thermostat did not have a C wire. The included PEX adapter was easy to install at the furnace and allowed the Ecobee Premium to get power and work. I paired Ecobee to my Amazon account and was surprised how well the Alexa function works on the Ecobee! I have been running the Ecobee Premium for a few weeks now and it has be doing great. Glad I bought it.

Installation was a bit daunting. Got the HVAC tech in to install. Easy to program. Once we fine tuned the schedule we are very comfortable and happy with the product

Very easy to install and setup. It automatically emailed TVA and enrolled me in a program that pays out rebates for folks who install smart thermostats like this one. I easily got it connected to my WIFI with their setup menu. Looking forward to being able to look at this thermostat remotely and to seeing what it does for me energy savings-wise.

This has been a great product. It was very simple to setup and use. The app works great and offers all the same functions as being at the thermostat. It’s great to see humidity and air quality as well. The extra sensor has been helpful in the part of the house farthest from the Ecobee. It is a bit expensive but has been great so far. It was nice to monitor what was going on while we are away. Overall it’s a great product.

Works great so far. I was confused on why it was giving me two different temperatures in the due to the fact I forgot I had a sensor in a different room.

I was between this and the google nest, I made my research and looked also between other options in the market. At the end i decided for ecobee due its design and options, I like how it looks and is very easy to use. The premium version really looks like the name, the finishing in the sides mades a great different vs the regular model, also the extra sensor is great and the speaker (even if it is not super loud) its pretty fair for the size, you can play music with good volume for a room or a hall and use Alexa with. Planning to get another one for other area.

I purchase it because my old one is broken after 4 years. This is the updated one with better graphic. Easier to connect to the phone which is important to me!