The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,213 reviews
Rated 1 out of 5 stars
Trash
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t work with Mac very well. If you have a window pc then this is a good purchase
Could you let us know which specific issues were had? I'm sure we can help if you reach out: help.elgato.com
Rated 1 out of 5 stars
Can I give this ZERO Stars???!!!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Junk! Wasted a lot of time with this capture device! It produces stuttered and choppy video until it freezes. On the positive side: At least it is consistently... terrible. I had to go back to using a CHEAP capture device knock off that I bought when nothing else was available. For 50 bucks and free shipping the cheap device just works. Stay away from the Elgato Cam Link!!!
Which devices were you using this with? Doesn't sound like you were using the Cam Link 4K as intended. Please reach out if you need any assistance: help.elgato.com
-Art
Rated 1 out of 5 stars
Does not work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work, and a waste of my money. HP Z2 G9 Workstation computer with 64 gigs of ram, etc... Maybe if I had a different graphics card, than the standard HP.
this issue does sound related to your system's settings. If you haven't returned it, our team may be able to still assist in setting this up.
-Art
Rated 1 out of 5 stars
Cam Link 4K - Delivery Issue Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy has continuously sent emails to review this item. Unfortunately I have not been able to utilize this item because I have yet to actually receive it. It’s been about month since it should have been delivered and I still don’t have it, but may update my review once I actually have a chance to use it.
Do let our team help out, please reach out directly on our site at any time.
-Art
Rated 1 out of 5 stars
Pricey Purchase + Subscription Based
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First you pay for the product. Then You pay monthly for a subscription. I have yet to use it. It's such a waste of money. Partly my fault, I wish I had of had more guidance.
The Cam Link 4K does not require a monthly subscription. The Stream Deck Mobile and EpocCam are separate products and are not required to use with the Cam Link 4K. If you require any assistance, please get in touch with us - we'd be happy to help: support.elgato.com
-Albert
Rated 1 out of 5 stars
Not so great with the finer details
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The video capture quality is really bad if you are looking to capture text within the video.
Sorry to hear that you're having issues with operating the Cam Link 4K. What device are you connecting to it and did you check beforehand for compatibility: https://www.elgato.com/en/cam-link/camera-check If you'd like assistance with the Cam Link 4k, please feel free to reach out to our support team, we'd be happy to help you with your setup: support.corsair.com
-Brian
Rated 1 out of 5 stars
Would not recomend..
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
IIt just stopped working, shows a green screen when attatching it.... Terrible!
Sorry to hear that the Cam Link stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Rated 1 out of 5 stars
Black screen
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked for a couple of days then died on me just show black
Are you still able to effectuate an exchange? If not, please reach out directly: support.corsair.com
-Art
Rated 1 out of 5 stars
smh
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
should of got a go pro
Focus on the product and your individual experience using it
Provide details about why you liked or disliked a product
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Did you encounter an issue or have any questions? Please feel free to contact us - we'd appreciate the opportunity to assist: help.elgato.com
-Albert
Rated 5 out of 5 stars
Elgato caught in 4k
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Just plug in and get the elgato software. Works great with other elgato devices. Not sure if it's 4k tho? Honestly don't care, no one needs to see me in 4k anyway. I have a Sony A6000 and this pairs up easily with it. Don't forget your cord and dummy battery!