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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5313 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,313 reviews
  • Rated 3 out of 5 stars

    Eco Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but wish it was easier to put the ink in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never In My Life Have I ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product sucked. Epson is not at fault - it's Best Buy and their crappy return policy. I love Epson, bought this for separate printing - husband had already purchased a new one! So instead of reversing the charge Best Buy only offered an "in store credit". The return was in perfect condition. Of course I will make it a life mission to NEVER purchase a single item from Best Buy. I will not even park in their lot and will tell all my friends to stay away. Best Buy is awful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and flimsy construction, printing is very slow and quality of print, is not so good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new to color all in one. hoping it saves money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not an easy set up remains to be seen on how it works bought it to save money on ink, will see quality is ok

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello printer, we appreciate your feedback on the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great .. makes great photos.. easy to connect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some time it’s blurry the prints not good Quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but it’s hard to to read the options in the panel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best printer but it’s fine for everyday use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice printer. But it is hard to fill it with ink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in tech and this was still extremely tedious to get to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have the 'print both sides of paper' option

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a HP Photosmart printer. Never really printed photos so went with the Epson for the refillable ink. Display is quite small and a pain to set up wifi password. Printing is a average quality, but jams.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep looking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for about a week. Purchased to print photos for birthday party. Not impressed. The photo quality is not great. Lines through the images, colors seemed very off. Just not a very crisp/sharp photo print. If you're looking for a good photo printer, pass on this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Having problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great keeps getting error messages after only a few months of having it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again will buy Epsom.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never purchase from epsom again. Scanner broke, no idea how i never used it. The machine was about 4 months old. So since the scanner broke the rest of the machine wouldnt work l. Called thier Cs, and they wouldnt replace it! Machine was only 4 months old and clearly defective.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Epson Eco Tank Injet Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refillable ink feature, but the images produced by my five year old canon printer that was 1/3 of the price are so much better. If I did not miss the return window this would be coming back to the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues less than a year later :/

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner died after less than a year. I bought this end of November 2021 and by end of July 2022 the scanner is no longer working. I use the scanner maybe once a month or so and the light bulb and maybe more is malfunctioning. The printer portion is fine, no issues there.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Steph; we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Printed Lines Out of Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this printer was printing vertical lines on all my images. I tried to troubleshoot, re-align the heads, change paper and image settings. Nothing worked. Printed out almost a dozen sheets and it was all a waste. Returned it so fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Manual double-sided....oh no.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it wouldn't do double sided copies automatically....how is that even possible this day and age.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about your disappointment with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson Eco Tank ETV2800 Wireless Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sales person misled me. telling me that this model EPSON HAD A BETTER QUALITY PRINTING THAN THE CANON. & they were out of the inks that I needed as the ones included with the printer were minimal. WRONG THIS PRINTER IS THE WORST PRINTER I HAVE EVER USED. I'd be very happy to return it for a full refund / plus the refills & receive credits. I had to buy the extra refills from Staples. Totally Disappointed. I have Never had such a bad service / advice from a Salesperson. this guy was in a rush for whatever reason.

    No, I would not recommend this to a friend
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