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Customer reviews

Rating 4.5 out of 5 stars with 5313 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 5,313 reviews
  • Rated 2 out of 5 stars

    Printer review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer quit working after 6 months. Hardly used any ink. Fortunately I had the Best Buy protection plan, and Best Buy gave me a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Home Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an excellent machine. It's easy to use and hook up. The refillable ink is a great idea. It's a basic home printer that scans and prints with very high quality results.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I opened this and added the ink it leaked. And not a little leak. The black ink was hemorrhaging. Returned for HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash use it maybe 5 times and it broke i couldn’t return it because it was past 15 days

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 2 out of 5 stars

    Prints nicely when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints nice when its connected! Drops wifi all the time have to unplug and plug it back to get it to work every time...

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Nate, we appreciate your feedback on the Epson EcoTank ET-2800. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team Epson

  • Rated 1 out of 5 stars

    Stinks. Does not play well with others.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big paperweight. Always some error message that makes no sense. Refund window closed because a Christmas gift. DO NOT BUY. Cannot print from laptop or phone even after updating drivers again and again. Useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson ET 2800

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer in June 2022 and it stopped working as soon as it was used and I thought I had made a good investment and that was not the case. I don't recommend it and since it no longer has a warranty, they can't help me. Throw away my money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the printer specifically for sublimation ink. Not the fastest printer on the planet but for the price I probably should not complain. The screen is a bit tiny though. Must squint to read it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paper jamming.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so upset. I have only had this printer 8 months and now it is have feed errors so I cant print anything. The keeps jamming. I didnt even use it a lot. Now I am out the money and have to get a new printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK for frequent use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink jets clog a lot. Too many cleanings in between use. If you are an infrequent user please beware.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a big disappointment. First, the control screen is ridiculously tiny and difficult to navigate. Also, I bought this printer for the purpose of color printing and copying and already the colors are streaking and far from acceptable. I bought the Epson because I had another Epson in the past and it worked well. Their quality and ease of use is a thing of the past. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Frank, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your EcoTank ET-2800 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality printing and an easy setup. I was able to hook this print up in less than 15 minutes. Doesn't take up too much space on my desk. Perfect for crafting business!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loses wifi connection sporadically

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but it sporadically loses wifi connection and I have to go through set up which on this printer has numbers/letters the size of a gnat. Everything else seems great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a fan of this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top did not open or close very well . Usually got stuck ( where you would look inside to remove a paper jam.) The screen is small and hard to read and manure. It took a long time to set up. It would copy from my phone and my computer but to make a copy on the machine, it had a large black line thru the copies. I did like the idea of the ink tanks vs the cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a high performing printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer cannot do a lot. Not great for a home office. Good for my 79 year old Mom.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink pad needs replacing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but in just over 2 years and minimal use needs something called "ink pad replacement" needs to be serviced by a professional and is conveniently out of warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not scan to a memory device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have slot for USB storage device to scan to. Terrible shortfall in device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some pages have lines printed over other lines or have a white streak through a line. Control panel awkward and unstable.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello DeeDee, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Dont buy not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im upset that a printer this expensive cannot scan multiple pages. My 60dollar printer was better than this. Now I have to drive to a store and pay for them to scan for me or buy a new scanner!! What the heck I feel totally ripped off.It does not print that well either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible with MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it doesn’t connect directly with my MacBook Pro. But it does connect with my iPhone.

    No, I would not recommend this to a friend
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