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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5248 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 5,248 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. How to put in the ink is a bit different, but easy to figure out. Prints well. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a 2-sided Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond frustrated with this printer. I purchased this to use in my classroom and specifically looked for a printer that would print 2-sided. The specs say 'Automatic 2-sided Printing' but I cannot get mine to print back to back. After googling, it looks like you have to reload the paper manually to print on the back....which to me is NOT 2-sided printing. I am a teacher and print 50 + copies at a time, I do not have time to reinsert each page individually. I am so disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Prints well but has ink leakage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints fast & well but the bottom right of every page has a blotch of black ink. Not sure if that’s normal if it i should it back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy tech changes water ink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More plastic than prev, or that's how it seems. Prints slower. First unit was defective. Second unit auto installed incorrectly, but was able to fix that with a delete and reinstall.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello scuff8all, we're sorry about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not impressed- no double sided printing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a $60 canon printer for almost 12 years it finally gave out. I figured it was time to upgrade to a cartridge free printer and bought the eco tank with high hopes. Turn out it does not do double sided printing! For a $200+ printer I expected at least that much. The amount of paper it feeds is so little that I have to constantly refill it, and I’ve had a couple of paper jams as well. Lastly, the WiFi connection tends to drop and I have to reconnect it every so often. I would not recommend it and will be looking into other options.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer holds good amount of ink. Dont like how it will not print from time to time had to reinstall the printer to my computer not sure if it fix the problem.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Docsisisimportant, we appreciate your feedback on the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    scam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for a year and they wont fix a hardware issue thats is there issue, scam

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this printer was the best until after a week or two the ink nozzles dried up, had to pay Best buy geeks to come out and fix, about two weeks later it did it again, returned to store for my Brother printer

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Rah155, we're sorry to hear you were not satisfied with your Epson ET-2800 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Bought it in January 2025, it’s September 2025 and I have use the printer 4 times total. 3 times paper got jammed in it and the last time I could not get it out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ET-2800 PROBLEMS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    constantly malfunctions,have had to re set up twice in 3 weeks. Keeps telling me serial # is wrong and can't register product eventhough I get messages with that same serial # have had several eco tank printers from Best Buy.Lots of problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No 2 sided printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like printer but didn't realize it doesnt print double sided.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does not work with my chromebook lenova computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this printer at all. We bought this printer bc of the ink lasting awhile but the printer is super cheap and the display is so small it is hard to read and doesn’t print some of the time when it is connected. I have a printer that is 5 + years old that is easier to use and has a better display

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the purchase at all.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has such great reviews. I’m really disappointed It’s overrated for sure. The print quality isn’t that great. The inkwells with bottles is really nice though. Networking with this thing is a nightmare. It’s never available. I have to go into the app and mess around with it for it to become available. We AirPrint everything because that’s what we did on our old HP and canon. AirPrinting is miserable with this too. My daughters almost end up in tears every time they have to print school stuff. So I’m looking to find a new one. Won’t be Epson. I know that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good printer. Kinda slow printing full pictures. Sometimes have issues connecting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy with Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set/up instructions are horrible, Booklet enclosed not totally helpful. No one to talk to on the phone. Not sure how to connect to Wi-Fi. Can copy but Hope to be able to fully use soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Money saving Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using this printer. For the money it does a pretty good job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printing Error....always

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase for a printer. I purchased this in May of this year and have used it a handful of times and now it will no longer print after the simpliest jobs creating a printing error.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the paper jams easily, and the overall quality of the printer is minimal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow print, took 15 min to print 6 pgs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works fine when it is hardwired. However, due to my office setup I had to move the printer across the room and set up wireless printing. It now takes several minutes to print a small document and it getting to the point where it is very annoying and frustrating.

    No, I would not recommend this to a friend