Customer Ratings & Reviews

I purchased 2 of these printers- one for my office and one for home. Both are not functioning due to the exact same issue. The printer is not advancing the paper. Within a week - both ended up jammed with ink soaking from the refillable cartridges into the jammed paper. What a mess. Best Buy won’t take the printers at the store - they want the customer to set aside a 12 hour block from 7:00AM to 7:00 PM to wait for a call to meet the repair guy. Don’t bother with the tech coverage - and buy a different brand!!!!

Good printer, works well, now hopefully i will save on ink like it says. Easy setup.

I have installed several of this exact printer. This one proved to be quite difficult

I am having trouble connecting to the internet. Ink is ok. Expectations are high and used a quarter of ink in two days.

not connected directly to the net so having trouble connecting to wife's phone via WiFi

Ease of use and great quality. Really like that you can see the ink tanks.

Worst printer ever. I’ve had it not even 6 mos and have had issues for 5 mos. If I could give negative stars I would. Other reviews saying you have to run the head cleaner with most every print is accurate. Every shipping label it has to run through the cleaner or the bar code is messed up. I have printed 1600 pages and this printer should last a min of 10,000 and it says the waste ink pad needs to be replaced, and it will not print. Warranty, I have to send at my expense and wait ‘weeks’ with no printer to use. Total crap. Huge regret!!

Something wrong with printer it prints pages by itself

I asked if this printer offers two sided copying and advised it did. Well, it does not so i will be returning

I work in tech and this was still extremely tedious to get to work.

Excellence printer easy to set up and add ink. Great step by step instructions

If I could give this printer a zero stars I would. Biggest piece of junk ever. It took 4 hours to install software on the Mac…because there were issues with the factory install and the directions included with the printer did not include multiple steps. I’ve never seen anything like this. Next issue. Print quality was not great. My 5 year old HP is at least 2x better at print quality. Print time: I printed 2 graphics. First was a small logo type graphic, took almost 2 minutes to print!!! Next print was a line drawing of wild flowers, some color and covered maybe 20% of the 8.5X11 page. It took FIVE MINUTES to print. In closing, I’m assuming this printer was defective. But the multiple issues plus the missing instructions on the included paperwork lead me to conclude I will not buy another Epson printer.

Easy set-up, plenty of ink. Superb printing! Very happy with this purchase!

Relatively easy to set up, but found ink is very pricey and it demands Epson brand paper, thicker I gather, more trees? More money! Keeps saying no paper in feed( i had cheaper brand), now I will pay double to keep this printer.

very good wireless printer saved me room in my bedromm and color is great!

The tiny screen is impossible to see and is not user-friendly. It kept losing the pairing with my devices so I had to resort to a usb cord. It had constant firmware updates and wouldn't cancel a print in less than 3+ hours. I had to resort to uninstalling and reinstalling the printer at least once a month. I finally got a different printer and now only use it for copying.

Decent printer but not worth the aggravation when try to connect smartphone or laptop to print.

Have old computer a had trouble setting up. Keep trying to register but says serial number not correct. Works great!

Easy set up for computer printing. A little loud even with quieter setting and doesn’t do back-to-back printing. Just in case you’re into saving paper.

Difficult to work with. In possible to install with help from Best Buy