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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5248 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,248 reviews
  • Rated 3 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very vague instructions for setup need to be clearer and usb cable should be included

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for just a basic model of a printer, look for a better model or better printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t double sided printing. My colors also come out dull. Hopefully this will change over time.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Purplehazze, we appreciate your feedback on the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer also includes free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 2 out of 5 stars

    Deliver hassle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful with the delivery option. When it was delivered the box had been opened, inks was all used and the printer was broken. Had to drive across town to return it. And, BB want let you edit a prior review. Just a hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For basic jobs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. I wish it would give me more vibrant colors but it does the job.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi GerardoM, we are sorry to hear that you are having issues with your Epson printer. Your Epson EcoTank ET-2800 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday 7am – 4pm PT. Sincerely, Tony – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is ok, but not really worth the money. We bought this to use for my son's online schooling and so far it's barely done what it's supposed to. We've had to install 2 different programs to have it print and scan. Every time i have to scan the printer must be connected to the laptop. Last night i had to keep repeating the scan to get one page to go through. I've had it less than a month, definitely not impressed at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely don't buy! Major connectivity problems.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed that the others who described connectivity issues with this device just hadn't connected it properly. Boy, was I wrong. It disconnects from wifi if you shut it off, which forces you to go through the wifi set up process again and it wastes ink after you have to reconnect and test a page - all of which is frustrating and time consuming. But, now it just won't connect at all after owning it for three months. Even going through the set up process doesn't work any longer. This is an incredible waste of money - do not purchase this printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello homeofficeMA, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months it seems to ink clog. Woukd like an upgraded model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crap product and not that great of a price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer and it worked fine for a couple months. Didn’t realize that if i didn’t use it for a few weeks that the ink would dry and print with chunks. Tried to take it apart and fix it as well as use a cleaning solution but still not working. Just get something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor user control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smudges corner when you print and the cancel button on the printer does nothing. i have wasted so much paper due to this.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello BilboBloggins, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 3 out of 5 stars

    Good All-In-One Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer but the print quality of the Canon Pixma 3200 series was a bit better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No double-sided printing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize that, in 2024, a printer is designed and sold without double-sided printing ability. My bad for not checking for this prior to purchase. But then again...just a heads up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eco Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but wish it was easier to put the ink in it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS SLOW FOR THE PRICE OF 300 .00 DOLLARS HARD TO SET UP NEVER GOT IT ON WIRELESS BUT IT DOES PRINT VERYH NICE OIGTURES

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RICARDO, we appreciate your time sharing your experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team Epson

  • Rated 4 out of 5 stars

    Good all-in-one wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless printer. Didn't have any issues setting the printer up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ECOTANK ET-@*00

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far the worst printer than my old one I was replacing it with. It doesn't print on both sides automatically and the scan is a piece of junk. I want to return it ASAP!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MARYLOUG, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2800 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Never In My Life Have I ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product sucked. Epson is not at fault - it's Best Buy and their crappy return policy. I love Epson, bought this for separate printing - husband had already purchased a new one! So instead of reversing the charge Best Buy only offered an "in store credit". The return was in perfect condition. Of course I will make it a life mission to NEVER purchase a single item from Best Buy. I will not even park in their lot and will tell all my friends to stay away. Best Buy is awful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and flimsy construction, printing is very slow and quality of print, is not so good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new to color all in one. hoping it saves money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not an easy set up remains to be seen on how it works bought it to save money on ink, will see quality is ok

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello printer, we appreciate your feedback on the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 3 out of 5 stars

    Bad printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some time it’s blurry the prints not good Quality.

    No, I would not recommend this to a friend