Customer Ratings & Reviews

Out of the box this printer was printing vertical lines on all my images. I tried to troubleshoot, re-align the heads, change paper and image settings. Nothing worked. Printed out almost a dozen sheets and it was all a waste. Returned it so fast.

Very good but it’s hard to to read the options in the panel.

Works great .. makes great photos.. easy to connect

Not the best printer but it’s fine for everyday use

This is very nice printer. But it is hard to fill it with ink.

Will never purchase from epsom again. Scanner broke, no idea how i never used it. The machine was about 4 months old. So since the scanner broke the rest of the machine wouldnt work l. Called thier Cs, and they wouldnt replace it! Machine was only 4 months old and clearly defective.

I bought it less than a year ago, and it doesn't work, and no one has solved it for me, not Best Buy or Epson. I don't recommend it.

It does not have the 'print both sides of paper' option

Replaced a HP Photosmart printer. Never really printed photos so went with the Epson for the refillable ink. Display is quite small and a pain to set up wifi password. Printing is a average quality, but jams.

I REALLY DONT LIKE THIS PRINTER IT IS SO SLOW IT HAS A GOOD QUALLITY PRNT

I've had this printer for about a week. Purchased to print photos for birthday party. Not impressed. The photo quality is not great. Lines through the images, colors seemed very off. Just not a very crisp/sharp photo print. If you're looking for a good photo printer, pass on this one.

Not so great keeps getting error messages after only a few months of having it

I like the refillable ink feature, but the images produced by my five year old canon printer that was 1/3 of the price are so much better. If I did not miss the return window this would be coming back to the store

I made a big mistake buying this printer. The great reviews convinced me that this was the printer I needed for my small business. I needed something that printed clear, vibrant pictures. This printer will not do that. I get dull prints with white vertical lines. I've tried every remedy possible: clean the print head, do a print alignment, uninstall and reinstall, etc. I've also reached out to Epson directly but there were of no help. I wish I could return this but I'm outside my return period so I'm basically stuck with it. Do yourself a favor and buy a Canon or HP. Skip this one.

This machine would not connect to my internet. I then I called the company to request help. Even though I was willing to connect to my computer with a cable, they refused to send me a cable unless I purchased it. I returned it and purchased a Canon printer which connects to my internet and works well.

Unreliable. Does not work most times or has very long wait times to print. Consistent connectivity issues. Not able to use this for my business as I cannot be sure when it will actually work as expected.

Best Buy sales person misled me. telling me that this model EPSON HAD A BETTER QUALITY PRINTING THAN THE CANON. & they were out of the inks that I needed as the ones included with the printer were minimal. WRONG THIS PRINTER IS THE WORST PRINTER I HAVE EVER USED. I'd be very happy to return it for a full refund / plus the refills & receive credits. I had to buy the extra refills from Staples. Totally Disappointed. I have Never had such a bad service / advice from a Salesperson. this guy was in a rush for whatever reason.

Scanner died after less than a year. I bought this end of November 2021 and by end of July 2022 the scanner is no longer working. I use the scanner maybe once a month or so and the light bulb and maybe more is malfunctioning. The printer portion is fine, no issues there.

Didn't realize it wouldn't do double sided copies automatically....how is that even possible this day and age.

Printer would not connect to app. After 3 hrs on phone with “customer service “ they blamed T-Mobile. Only 10 minutes with T-Mobile and rep said he could see it hooked to my system so machine must have a glitch. Second machine does same thing! Traded for HP and wow in 10 minutes I’m printing again!