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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5248 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,248 reviews
  • Rated 3 out of 5 stars

    It an ok printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok printer, Connection issues and takes long to print

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Eco tank , but the printer is too basic for my needs. I am not happy with the printer for that reason. Had not seen one in the store and did not realize that there was no paper trey. It was too late to return it. When I make a copy it makes the whole background grey.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Darleen, thank you for taking the time to write a review of the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most problems, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to buy this printer not knowing that there is an ink overflow tank that needs to be replaced and can only be done by Epson you have to mail the printer to them pay $45 plus tax and wait a month to get it back it is the only option as they didable the whole printer everytime the ink pads need replacing. I will never buy another Epson product what a money grabbing scam!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this printer. I switched from HP because I am not a fan of the automatic ink shipment feature and the unavailability of replacement ink in a brick and mortar store. Well, I regret my decision to switch to Epson. Check the paper loading feature, it is difficult to load paper and maybe you can print 3-4 pages before it misfeeds. I miss my all in one and will toss this when I find a good deal. My only mistake was not returning it when I could because I believed I must be too vapid to use this one. Nope, not vapid. My geek brother in law had a good laugh over this crap purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow & noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is slower and noisier than other brands that I've owned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson ET-2800 not a good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to convert to a sublimation printer. That went through perfectly. However, the machine developed a paper jam message that was not fixable....even after communicating with customer service. Ended up just throwing it away after three months. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after return period

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with set up in which multiple colors refused to print which I was able to resolve after multiple hours of factory resets. Then the gears for the paper feed broke and because it's put together a certain way it's impossible to fix it without damaging another component. So glad I wasted my money on something that was designed to try saving me money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer setup was easy and the ink bottles are so much nicer then using expensive inkjet cartridges. I gave it 4 stars because for the money they could have installed a bigger lcd screen but you can setup everything through the app so it’s not that bad. I’m happy I switched from HP to Epson.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You will want to throw it out a 10th story window.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express how much I dislike this thing. I have had a couple printers in the past and all one had to do was plug them in and they printed and scanned. It was positively miraculous compared to this useless, unnecessarily complicated mess.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Cedarbend, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer EVER. If you do not use it every day you have to go through the maintenance to clean alllllll of the printer heads. So basically you waste 2 hours and several sheets of paper if it sits for more than a day or two. My HP smart tank is SOOOOO much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent print quality but big paper feed issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is good but I am having constant paper feed problems. Multiple pages feed during each printing of each page causing jams and incomplete print jobs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this had double sided printing but it doesnt. very disappointing.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi reedhead, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 3 out of 5 stars

    printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable, however, had trouble downloading the software.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello printer3, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Don't Buy It's Garbage and Defective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is horrible. I didn't have it that long. I didn't use it that much other than print a few items. It constantly jams and when there is no jam I keep getting a jam error 00031. Looked it up and found out it is a defective hardware. I had an HP printer for many years but I got tired of being ripped off so tried this, big mistake

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I got tired of wasting money with frequent purchases of new inkjets for my previous HP printer. So I decided to try the Epson-Eco Cartridge Free Printer. It's easy to set up and you get so much more ink than those expensive replacement inkjets!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only works with my computer on internet explorer and I use Google for my server.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Averageproduct, thank you for your feedback on the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most issues, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst printer I have ever purchased. Never connects wirelessly. Have to constantly turn it off and back on. Never could connect it to my kids computers so they have to send it to me to print. Update: Now the printer only prints every third line. Not returnable now so I’m out my $200! Awful experience with Epson. I will NEVER buy one of their products again! Do yourself a favor and stick to an HP!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello DavidB, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Black & White Only After A Few Months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awful. After a few months it is now a black & white printer only. I have tried every maintenance related thing I could and it still is not printing Yellow, Magenta or Cyan. yes, even added ink to each reservoir.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the interface is straightforward. Shocked by the amount of ink provide in the starter pack and I’m looking foward to not worrying about changing ink any time soon with an aproximent page count being in the thousands per ink supply.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eco tank printer does a horrible job at printing. And yes I have I have cleaned the heads over and over and still does t work

    No, I would not recommend this to a friend