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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5248 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,248 reviews
  • Rated 3 out of 5 stars

    Ok printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints really faded. Was easy to set up though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jamming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used twice and now it wont work anymore. keeps jamming

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nothing special. Very basic. I would've returned it but dont have the time. It only scans one sheet at a time and you can't do double sideded scans. The buttons are a little confusing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great printer and looking forward to have it last a long time

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Freezer, we are glad to hear you are enjoying your new Epson ET-2800 printer. Thank you for the positive review! Cheers, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Manual Duplex Printing ONLY!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in shock that this printer does not have a duplex printing option available from the print screen, and requires manual paper switching. What century was this made? I will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paper tray eating money.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 sheets before the loader broke. It's in the trash where it belongs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came defective had to return it to the store and get a different brand

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Micky, we're sorry to hear about your trouble with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Slow goes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with this printer. It is cheaply made and slow. It also takes a tremendous time printing the highest quality print. I will keep it for a second printer backup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is hot garbage. Bought it 3-4 days ago and started getting paper jam errors with the first print. Sometimes there is paper stuck and sometimes there is nothing stuck at all. Knew I should not have bought an Epson but I just had to listen to my wife who was adamant about getting an "ecotank". Trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Epson inkjet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses a lot of ink otherwise fairly decent printer not likable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I printed one page and have been having issues ever since! I get error messages on everything from a paper jam, which there is none, to the ink heads not being aligned. I run the maintenance sequence and still get the messages. I've unplugged it, hoping it will "fix itself", but with no luck. I am extremely disappointed, and am past the return date.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance. Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    .

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great until it comes time to change the ink pad. Once you change the ink pad it no longer works. This is my 4th printer of epson that has done the same exact thing when my ink pad is at end of life. contacting epson is a waste of time as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous Epson printer for about six years and it was a wonderful and reliable piece of equipment. I bought this printer about six weeks ago and it is the most problematic high maintenance piece of equipment I have ever owned. It rarely prints properly and the heads need to be cleaned and the print setting readjusted almost every time I try to use it do yourself a favor and do not buy one.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LeslieK, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Broke after 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for the first two years. Now paper won’t feed. I’ve done all the troubleshooting in the manual and it still does not work. I am sick if buying new printers every 2 years because they are made so poorly.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Adriana, we're sorry for the disappointing experience you had with your Epson printer. Your ET-2800 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it 5 stars if the printer would stay connected to my WiFi

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Linda, we're sorry to hear about the Wi-Fi issue with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper tray issues are hard to use but the print looks good.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Ckenkel, thank you for your feedback on the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Epson-EcoTank ET-2800

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the Epson EcoTank ET-2800 at all. Very attractive and small printer; however, it used entirely too much ink for a very small job. I had to return it and upgraded to Epson XP-7100.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MoreThanThat, we appreciate your feedback on the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Do not buy this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please save yourself the frustration and do not buy this printer. I used to believe in Epson, I had an XP 440 that lasted 13 years, no problems. This printer connected to WiFii is so fickle. It tells you it's out of ink when it's not, printing from a computer is a nightmare. None of the manual solutions work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EPSOON ECOANK PRINTER ET-2800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not pair with my computer or cell phone and I tried for hours to get it to work, finally gave up and took it back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly disappointed in the quality of this printer. Ink is completely full BUT when printing multiple pages print quality is terrible!

    No, I would not recommend this to a friend