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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5248 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,248 reviews
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this orinter. Ease of use great ink. Would recommend

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Dannn, we are glad to hear you are enjoying your new Epson ET-2800 printer. Thank you for the positive review! Cheers, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this printer. When I first started using it, it worked fine, but then suddenly decided to say that the picture about the print will not come out right and the printer did not lie. There was an update, so I put the update in and everything works right for a few pictures and then it went right back to seeing the same thing and the pictures just came out all off-center.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IS THIS NOT A GENUINE EPSON PRODUCT ??????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PACKAGE WAS DELIVERED WITH NO PROBLEM. WORKS FINE, BUT i AM UNABLE TO REGISTER THIS ITEM WITH EPSON. I HAVE TRIED SEVERAL TIMES TO REGISTER THE PRODUCT WITH EPSON BUT I GET A MESSAGE THAT THE SERIAL NUMBER IS INVALID!!!!!!????????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tank printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is actually light in weight. I thought it would be heavy since it uses the liquid ink bottles. The quality of printing is also good, but i do wish it would print faster. I would recommend this printer to people

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great if it worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it works it's fine. stopped working 4 months after purchase. going to bring back to geek squad to see if they can fix it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't normally write a bad review but I was no impressed with this printer. It was hard to set up and the display is to small.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I bought this printer thinking about the savings on future ink purchases. Unfortunately, the product is not reliable. In two weeks and less than 300 pages printed, I’ve experienced multiple paper jams, several print head errors and poor quality printing overall.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello FormerTeacher, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Epson Customer Service Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to properly set up the printer and after an hour on the phone with someone they said they would need to talk to their supervisor and get back to me. They never got back to me. The printer is still not accepting print jobs from my printer but i am putting off having to go through that same process all over again. This review is more about Epson than the printer itself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had problems keeping ii on line. xxxxxxxxxxxxxxxxxxxxx

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like this printer at all and I’m sorry to be stuck with it. It is difficult to use and doesn’t come with any kind of support information. It doesn’t do what I need. I was advised not to purchase an HP which is what I had intended and I’m sorry every time I have to use this epson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best from Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely an okay printer. The best epson

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LMCompRepair, thank you for your feedback on the Epson ET-2800 printer. We'll forward this information to the departments as we're always looking to improve our future products. Your ET-2800 printer also includes free lifetime technical support for the life of the product. If you ever need assistance, you can reach our support team at (562) 276-4382. Our support hours are 7 am - 4 pm PT, Monday - Friday.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Stinks. Does not play well with others.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big paperweight. Always some error message that makes no sense. Refund window closed because a Christmas gift. DO NOT BUY. Cannot print from laptop or phone even after updating drivers again and again. Useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a through description, poor in person support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product description by Best Buy is not accurate about “rear loading”, the rear tray does not open at all to lay paper flat, to avoid any runs or lines through saturated photos. Will be returning and purchasing elsewhere or directly from Epson. Employees at store are not very knowledgeable, unfortunately. The customer should not have to pay extra for “geek squad” service, just to have a good customer service experience.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Avoid this Printer. Keeps Disconnecting from WiFi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Printer. Keeps disconnecting from WiFi. You have restart multiple times to keep reconnecting to the Network. Also now Prints with Red Tint on all my Photos. Worked fine for 10 Photo Prints now everything prints with red tint. Would not recommend at this all all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer quit working after 6 months. Hardly used any ink. Fortunately I had the Best Buy protection plan, and Best Buy gave me a replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Leaked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I opened this and added the ink it leaked. And not a little leak. The black ink was hemorrhaging. Returned for HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Home Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an excellent machine. It's easy to use and hook up. The refillable ink is a great idea. It's a basic home printer that scans and prints with very high quality results.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK for frequent use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink jets clog a lot. Too many cleanings in between use. If you are an infrequent user please beware.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Epson ET 2800

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer in June 2022 and it stopped working as soon as it was used and I thought I had made a good investment and that was not the case. I don't recommend it and since it no longer has a warranty, they can't help me. Throw away my money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Prints nicely when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints nice when its connected! Drops wifi all the time have to unplug and plug it back to get it to work every time...

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Nate, we appreciate your feedback on the Epson EcoTank ET-2800. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team Epson