Customer Ratings & Reviews

Trash use it maybe 5 times and it broke i couldn’t return it because it was past 15 days

Good printer but in just over 2 years and minimal use needs something called "ink pad replacement" needs to be serviced by a professional and is conveniently out of warranty

I am so upset. I have only had this printer 8 months and now it is have feed errors so I cant print anything. The keeps jamming. I didnt even use it a lot. Now I am out the money and have to get a new printer.

I would not but this printer again as it does not automatically print doubled sided. It is easy set up. When you are printing documents with many pages you have to manually feed that paper in the back to do double sided. I is a software issue Per Epson

Using the printer specifically for sublimation ink. Not the fastest printer on the planet but for the price I probably should not complain. The screen is a bit tiny though. Must squint to read it.

Shipping was fast and the unit is real easy to hook up and operate. It came with all four of the ink fillers also. I have not had the printer but about a month but so far so good.

This printer is a big disappointment. First, the control screen is ridiculously tiny and difficult to navigate. Also, I bought this printer for the purpose of color printing and copying and already the colors are streaking and far from acceptable. I bought the Epson because I had another Epson in the past and it worked well. Their quality and ease of use is a thing of the past. Very disappointed.

Great quality printing and an easy setup. I was able to hook this print up in less than 15 minutes. Doesn't take up too much space on my desk. Perfect for crafting business!

This printer cannot do a lot. Not great for a home office. Good for my 79 year old Mom.

I like the printer but it sporadically loses wifi connection and I have to go through set up which on this printer has numbers/letters the size of a gnat. Everything else seems great

The top did not open or close very well . Usually got stuck ( where you would look inside to remove a paper jam.) The screen is small and hard to read and manure. It took a long time to set up. It would copy from my phone and my computer but to make a copy on the machine, it had a large black line thru the copies. I did like the idea of the ink tanks vs the cartridge.

2nd unit. First worked for about a year then print heads started clogging. Luckily i had the geeksquad protection so i replaced it. 2nd unit has 1/2 of the printheads failing from the first power up.

Does not have slot for USB storage device to scan to. Terrible shortfall in device.

Some pages have lines printed over other lines or have a white streak through a line. Control panel awkward and unstable.

Unfortunately it doesn’t connect directly with my MacBook Pro. But it does connect with my iPhone.

Im upset that a printer this expensive cannot scan multiple pages. My 60dollar printer was better than this. Now I have to drive to a store and pay for them to scan for me or buy a new scanner!! What the heck I feel totally ripped off.It does not print that well either

Wish I would have done my homework on this one you can't print anything bigger than 8 by 11 on this plastic and cheap you get what you pay for wanted to upgrade and unfortunately I can't return now I'm stuck with this and I only used it twice and realized you can't use larger paper in it! Not happy!!!!!!!

This printer would not connect to the computer no matter what was done.

I don’t n use it a lot but the ink seemed to have dried up and it keeps saying ink is low.

The printers scanner function came broken but didn’t find out until I was a couple days out of the 15 day return window. Ridiculous that’s it’s only 15 days. Was turned away and told to contact the manufacture. Won’t be coming back to Best Buy when there are so many options for consumers.