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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5248 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,248 reviews
  • Rated 2 out of 5 stars

    Single sided printing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing quality adequate but it is single sided printed. Defies the purpose of eco printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it one time, and I can’t get it to print at all. I’ve tried and it just keeps printing blank pages. The support link for how to clean the nozzles is no good either. Additionally, the black ink is already 1/4 gone after printing 8 pages of coloring sheets. So frustrated!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy. Point. Blank. Period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate this printer. I wish I never bought it. It's way too expensive for what it offers. I didn't realize how fast it burns through ink until it was past the return date. It clams to be more environmental but it can't even print double sided and since it burns through ink super fast I'm having to buy in more often. This is truly a green washed printer. Don't get me started on how difficult it is to configure. The app is atrocious

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Chrys, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to get the printer to connect to wify. Wished i could send it back but in order to try and set it up you first have to load the ink into the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy from best buy because of my previous experiences which all have been good. HOWEVER, this printer started great but went to garbage in 30 days! I’m not happy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Idea-- Poor product delivery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea but has a 1" yes, I said it one inch wide view screen for you to enter your connection information. It is insane. and you have to download drivers for your laptop if you don't have a CD drive!!! hello who has one anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly had scanner issue, which it will not perform any other functions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t suggest buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy but as soon as I started to use the machine it gave a E-02 error. This error means loose wires to scanner - given it just came out of the box I started looking up information. Apparently, this is a normal thing for epson. I returned the printer and will find another option.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi, we're sorry about your trouble with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, you can reach our support team by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price! Can print from your phone app anywhere you want. Received lots of ink that should last for quite some time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price I am amazed at all the things I can.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Epson with a new one. The old one was 12 years old and finally gave out. So far I am very happy with the new Epson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sublimation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and I would recommend it to anyone I have had no issues or problems are if I did I could just look it up on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really hate this printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that I need to clean the nozzles or heads every time that I use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this printer. She only uses it for sublimation printing. With sublimation ink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy won, Epson Loses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson acknowledged issues with newer Apple MacBook and 4G internet. Inconsistant messages (from Epson "Help") to fix issues with Apple and/or 4G internet issues. Never could make it work. Returned it. Best Buy was WAY more helpful and accomadating than expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I think I’ve ever owned. No worry about ink cartridges and running low on ink. The prints are awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never would I purchase again it just all the sudden n quit working!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Advt sounded so good. Printer could not install.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not install this printer. Scanner did not work. Best Buy said “too bad”!!! Called sm expert who said the first step on installing was not possible. Very frustrating we are looking into shipping back to EPSON. Sad user.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello KathleenT, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Poor Print Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra ink is nice, but the printer couldn't find my wi-fi, unlike all my other like devices, and it didn't come with a cable to hook it up to my computer. Also, the print quality is horrible. Maybe the more expensive Epsom EcoTank printers are of better quality, but I'm going to give mine away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay connected to computer. Most times when I try to print I have to go to check connection and fix it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Patt, we're sorry about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not sure if my printer is defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer failed in less than a week. Not sure why it printed half page, stopped and restarted the same job. So I have many half printed pages. And then the paper got jammed one time and the ink soaked half of the jammed paper. I need to take it to return it. I hope you get better luck than me.

    No, I would not recommend this to a friend