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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5249 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,249 reviews
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome & cost friendly printer for home use!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paper Jam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I've ever owned. Paper jams on every single print job.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi NDooley, we are sorry to hear that you are having issues with your Epson ET-2400 printer. Please visit www.epson.com/support/et2800 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    value for Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and worth the money. Best Printer for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer money can buy. Don’t waste your time unless you wanna spend hours trying to unclog the print heads and waste a ton of ink.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Niles, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. If the issue persists, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    Great printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer!!!! Very easy to install. Prints fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work high definition ……………,……………………………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it twice since purchased and 3rd time started having problems and now doesn't print colors. called for support and it's out of warranty I basically got ripped off $250, first and last time buy this brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not do what I was told it would do. Wanted it to increase/decrease % when copying. Did not do that.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Maggie C, we are sorry to hear you are having issues with your Epson printer. Your ET-2800 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Good merchandise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfy I will recommend Best Buy is the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a waste of money. It worked only for a couple of days then it didn't print any more. Then I made it print again and it only worked for that day and then it stopped working again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work out of the box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to set it up until after the return window. Have to deal with manufacturer warranty now. Installs tons of bloat on your pc. Set up properly, siphon to print head does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product, poor best buy customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up for my mom. It printed pink. By the time i had a chance to go back and return it (less than 30 days), best buy wouldn't accept the return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy to connect and use. Cons: Waste of money. It stopped working in a few weeks. "Paper jammed" even no actual jam. Not printing. Epson support doesn't write back. Print quality was also something between poor and ok.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mykola, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No support from anyone even though I paid for the service via phone support

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it but realized it couldn’t print both sides

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ET-2800 lasted only 4 months before it stopped working. After talking with tech support for hours they said trash it. Never buying Epsom again

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello EdwardK, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t connect the printer to my computer. Still not connected!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to connect with my computer and when I called during the very limited assistance hours they instructed me to return it to the store. I did just that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatable with AT&T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comparable with a AT&T system. Some charters found on any key board, are missing when you try to input your password.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 2 of these and same problem each time. After a few times using it it would stop feeding paper

    No, I would not recommend this to a friend