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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5249 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the EcoTank ET-2800 for its print quality, ease of use, and overall performance. Many find the setup process simple and appreciate its size and value for the price. However, some customers have expressed concerns regarding the paper tray, connectivity options, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 5,249 reviews
  • Rated 1 out of 5 stars

    Epson Printer not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it to print. When it finally started, it jammed. I took it to the Geek Squad. The person told me that they don't work on printers. He said my only option with Best Buy was to get a refund.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Epson, we're sorry to hear about the paper jam issue with the ET-2800 printer. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not happy at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing clogs constantly, cannot get it to print faster. Call support and still operate the same . Junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson 2800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useless, very difficult to set up. wouldn’t recognize my internet and would not work remotely. I went back to store and purchased the Epsom 2850 that at least works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Support the Worse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several hour and on the phone with support. I took it back to best buy. Could not make it work and there support was the worse I have ever used.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Rose, we're sorry to hear about your trouble with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Paper feed and Jamming problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second printer i bought. The first was returned because it was having issues feeding the paper. Now this one keeps saying paper jam. There is no paper jam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps jamming paper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly. Paper keeps jamming/ stats that there is something stuck in the printer and it is clean. So with the second use it is no longer working.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello AMS124, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok sometimes gives error message for no reason . The speed is not so fast it’s just ok for me . One thing I like is the ink bottles vs the cartridge definitely lasts longer , prints are good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After approximately 8 hours of struggling the printer still would not connect wirelessly to my phone or laptop. It was worthless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer to sublimate 26 jerseys. It was such a pain to feed the paper. I would attempt 4-5 times to get it to print correctly once. It will either say "paper jam or no paper" If you want this printer for sublimation, I suggest you pay extra for a different printer because this printer did what it was supposed to but had many inconveniences/obstacles to making it work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Weak WiFi range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is the weak WiFi range! I have a google wifi about 15 ft away and I had to move it next to the printer for it to connect properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cleaning Tank isnt' fixable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After so many 'cleanings' you will have to replace

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Select High Quality or else!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to select high quality image when you print or your prints will have white lines throughout them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very happy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson for Christmas 2021. At 9 years old, he has used it maybe 10 to 15 times. A couple weeks ago a friend at school asked him to make a copy, we got an error message that the paper was out of the rear feeder (The only feeder). Have not been able to get an answer as to why this message is being displayed, its useless at this point. He got this December 25th but purchased in November so warranty is up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and basic. No paper tray either. It’s like going back to tune 90’s. Screen is technology from 20 years ago.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ecco printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst article i ever bought. Three days to put thogether and it still did not work. Wasted two hundred dollars. Mom

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt even last 2 whole months stopped printing not a good product and of course it right pass the warranty it broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Epson ET2800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was defective. I had to call Epson and return it while also having to pay for the new one until they received the defective one back.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about your disappointing experience. Thank you for sharing your experience with your Epson ET-2800 printer. Epson strives for continuous improvement in our products, and your feedback is essential. We greatly appreciate your business, and we hope you have a wonderful day.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Jams up too easily.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints beautifully, however it jams up. I am taking it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing never printed from the get go! Total waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Color printing is very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color printing is very poor and did not last longer than what it was said

    No, I would not recommend this to a friend