Customer Ratings & Reviews

Excellent customer service. The associate listened to my questions and suggested the epson printer that I purchased.

Great product. I recommend it. I've had ink for long time and I've saved money not buying ink cartridges.

Great Printer. No more expensive ink cartridges. Works great. Can print from a variety of platforms using wifi. Prints at a reasonable speed.

Did research on printers for several months. The Epson ET-3850 seemed the best based off of friends input and internet searches. Liked the ink supply component and used Best Buy Service to set-up in my home (which made for a smooth transition in connecting to bluetooth/wifi). If you are a novice at install I'd recommend Best Buy to help you.

This printer was somewhat difficult to set up but that's probably just me. I'm not all that techy. I followed an app on my phone to get the ink placed correctly. I just find it difficult to manage printing items from my Chromebook. Still working on it.

Would buy again, I have no complains, can't think of a thing I'd want different.

Great printer and setting up was a breeze. Would recommend to anyone

Of course more ink. Yippee. More printing ..yippee !!!

set up was fairly easy. I thought it did 2 sided scanning, it only does one side.

Good printer. Is slow to connect when trying to print from my laptop. But, that could just be the WiFi connection.

This product works well and it helps with the amount of ink being used.I would recommend this product.They might even have a rebate.

Great printer, bottom loading, all in one. Super easy set up.

This has been a great printer the ink lasts soooo long. The print quality is also great!

So far so good. Setup was easy and straight forward. Definitely a plus having a tank instead of cartridges. Printing is fast enough for my needs but scanning is definitely slower. Got it on sale. Still expensive but what isn't costing more these days.

This is my 2nd EcoTank printer. I have not bought an ink cartridge for about 5 years now. And we use the printer a lot.

Great printer for small business works great and prints fast on both sides

Printer works GREAT! No hassle set-up! Only objection is I wish it came in black. But I won’t be picky as long as it works.

Excellent equipment. It is the best purchase I have made

Please see my earlier review...I purchased an Epson 2850 Supertank printer which was "ok" but too slow for me and didn't feed multiple sheets...so I immediately exchanged for a 3850 which is perfect for my use. Great staff assistance and fair pricing...Best Buy is terrific.

The Epson ET- 3850 tank printer was great. The ink did not have to be changed or added for over a year! Printing was good and only problem was an occasional disconnect from the internet. Then, a few days after warranty expired it DIED! No connection to internet, took days of connect/reconnect and chat with "HELP" line. After a week of that, Epson was going to replace it, but with a REFURBED product, which I had to pay a deposit to receive. Less than 60 days now and it , too has same connection issue. Cannot even get to the connect program due to error messages. I have to buy a new printer today. Not happy. Five star original is now 1 due to lack of customer service and the week it took to get any action from Epson distant land help pool. On my way to buy another brand. EPSON, if you read this, I would be willing to pay $1-2,000 for a home printer that would work longer than one year and be easier to connect and would NEVER force me to call your incompetent,"HELP" line. Good company has sunk to a new low. Cheapest is NOT better. Customers deserve new options.