Customer Ratings & Reviews
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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg)
- Model:
- C11CJ61201
- SKU:
- 10497661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Set up was relatively easy until I needed to use their keyboard. Not clear how to get to it. Eventually found it by pressing button after button.
I would recommend this to a friendAWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank You to the Epson Representative who was there and guided me to this awesome printer as well as the Awesome couple who saw me talking to the representative and gave me their personal feedback. I would recommend this product.
I would recommend this to a friendEnjoying the cartridge free system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer because of the cartridge free system. It has performed well and the only issue I have is that sometimes the pages are not always completely straight when they print - just slightly askew.
I would recommend this to a friendColor copies!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a teacher I won’t use anything else. Full color in the classroom is the best thing.
I would recommend this to a friend21st Century Printer, 20th Century Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good, maybe great printer, especially for an ecotank at this price - but the printing and scanner software is rather primitive. Buy it for the printer, in spite of the software!
I would recommend this to a friendOver all a good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the printer. Wish it was bluetooth instead of tied to my internet connection. This sometimes cause an issue with being able to print. Not the printers fault, just poor internet service.
I would recommend this to a friendEco Tank where have you been all my life?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been printing stuff for a year and I still got plenty of ink. This things incredible it’s a game changer. I just hope it holds up.
I would recommend this to a friendGreater value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new ink technology compared to old cartridges is a game changer for the better in terms of yield and value for the price. Thanks Epson.
I would recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow set up a little rough just a printer not much to say
I would recommend this to a friendGreat Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was bought as a replacement to another Epson printer that went out. Good replacement.
I would recommend this to a friendEpson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. BestBuy rep was very helpful and easy to work with. I love the large ink wells. No more expensive small HP cartridges. BestBuy took my old printer to recycle. Thank you.
I would recommend this to a friend- Pros mentioned:Print quality
Drivers & utilities install disc won't finish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While my newEpson - EcoTank ET-3850 All-in-One Cartridge-Free Supertank Printer prints and copies well, I have not been able to use the Epson Photo+ or Epson Photo+ Tool because it says "must load drivers and utilities first". On both our PC and laptop, the disc will load the "drivers and utilities" up to 99%, then hangs there and doesn't complete the job. For $400, I am very unhappy.
No, I would not recommend this to a friend Just what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer and I don't have to deal with so many cartridges like with the last 5 printers I have owned in past years. I love the ink tanks and bottles.
I would recommend this to a friend- Pros mentioned:Print quality
Decent printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good printer haven’t had it that long no issues. I haven’t printed a picture yet but regular print seems to be good quality.
I would recommend this to a friendBrand response from Epson
Posted .Hello RoxStar, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
Sincerely, Sam - The Epson Team.
Hated it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Did not always print. Apparently size matters (paper depth). Tried another new one same problem. It’s also very cheap feeling. Oh, and it does NOT have an individual paper feeder. You always have to pull out the paper trade which feels really, really flimsy. Save your money if you want something for business, this not the unit for you
No, I would not recommend this to a friendEpson ecotank perfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was great, it had everything that epson ecotank printer needed.
I would recommend this to a friendNORVIN KIRKENDALL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THANKS TO SARAH TAHENY AT THE AVON STORE; PURCHASED THIS UNIT. HAS MET MORE THAN MY EXPECTATIONS. SUPPORT FROM EPSON HAS BEEN EXCELLENT. WOULD RECOMMEND THIS PRINTER.
I would recommend this to a friendPrinter review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it much. It meets expectations. Just time consuming to setup
I would recommend this to a friendVery Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have to buy cartridges all the time. Speedy printing. Just need to get used to no touch screen use arrow buttons.
I would recommend this to a friendEco Tank printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Is louder than our previous printer. Look forward to not having to add ink for some time. Control panel a little confusing at first.
I would recommend this to a friend