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Customer Ratings & Reviews

Your price for this item is $494.99

Customer reviews

Rating 4.4 out of 5 stars with 2559 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,559 reviews
  • Rated 5 out of 5 stars

    Very impressive with my new Epson EcoTank ET-3850

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m really impressed. I’m hoping this printer serves me well for at least another many years. I DO highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had the item for a month so far it works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Eco tank printing good. Jams bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eco tank printing good. Jams bad, particularly document feeding. Very light construction. The Epson 7720, not tank, is much more sturdy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A very positive experience overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is much improved over my 4 yr old Epson,, kre efficient and quiet an uses less ink..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, great way to purchase it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. The large ink tanks resolve my biggest complaint with traditional ink cartridges.... ridiculously expensive ink. Ordering was easy and it was ready the next day. Pickup was simple and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable and practical good for the every day use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite skeptical that this printer would work better than my cartridge Epson printer but I have been pleasantly surprised by this machine. Very quiet and efficient plus the air print capabilities are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and works very well i love it sm and saves a lot of ink !

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    ET-3850 went from Bad to Catastrophic.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first printer was Slow, Noisy, and randomly crashed. After many phone calls to tech support, they finally decided to replace the printer. The replacement had an tank error, and emptied black ink all over our clothing, furniture, and carpets, doing over $2,000 damage. Neither Best Buy or Epson was willing to assist with any of this, and Epson only agreed to refund my purchase price after MONTHS of phone calls and e-mail. Buy Anything but an Epson, and don't rely on Best Buy for anything but taking your money. I tried to upload photos, but somehow Best buy doesn't want proof uploaded. (Shocker)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had HP printers I decided to try this and absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Epson 3850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, great product. Everything is at the highest level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Positive Customer Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Epson ET-3850 printer. Best buy had a very competitive price for this printer and delivered it the next day, as promised. Another very positive customer experience for me with Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great buy. Love the easy ink refill!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Avoid the Epson ET-3850

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first week. Now it constantly has network connection issues and only sometimes works. About ready to return. Epson... You can do much better than this. We have other Epson eco tank models in our office with no issues at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the most part, minor complaints but nothing to serious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Epson EcoTank and we wouldn’t purchase any other printer. Great value for the expense!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and Underforms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color printer is overpriced, and the print quality is extremely faded and thin. Even with full ink cartridges, the colors are not vibrant at all. On top of that, the connectivity is inconsistent, making it even more frustrating to use. Very disappointing. Do not buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson ecotank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. I was able to get all the features I had on my old printer. Geek Squad was very helpful in helping me get set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only complaint was that I had to download drivers and updates for a new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.. look printer for what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only 2 things I wish the printer had a a touch-screen and a feeder to work in conjunction with the scanner. Apparently the document feeder will only work for making copies.

    I would recommend this to a friend