Customer Ratings & Reviews

Like the printer. Setup wasn’t too bad. The touch screen a bit small but usable. Document feeder a little flimsy. Having some problems printing from my chrome book but think its a user issue, know it does work. Ink filling was easy. Believe it’s going to be a good home use printer.

So I go in to Best Buy to buy a combination scanner & color laser jet printer. They have none so I am forced to buy this model. Within 20-25 pages of scanning the document feeder fails. It only pulls the document about halfway through before getting jammed. I search online and can find no solutions. The online guide for the model offers no additional help. I reach out to Epson customer support with the problem. They provide boilerplate type solutions - none of which work. I uninstall the drivers and reinstall. No help. I had a replacement warranty plan so I returned the printer/scanner. The new one makes it about 10-12 pages before it begins doing the same thing. If you need a scanner/printer combination and want the document feeder scanner to work, do not buy this unit. I should have just gone on eBay and bought a used color printer scanner combination from HP, Canon, or Lexmark. Horrible.

Printer regularly loses its was to the eifi connection. I have to turn printer off & on again for printer to find wifi to print. Also, the document feeder jams more iften than it feeds 3 sheets to be scanned or copied.

Have no fear of ever running out of ink.The Epson EcoTank ET-4850 includes innovative new technology that allows users to see the levels of ink left in the wells. There is no more wondering how much ink supply is left and it does not require an app to view. Print quality is excellent. You can even print really good photos when using a high resolution picture and photo specific paper. Filling the ink wells is easy, quick and strait forward. Just be careful not to spill. The footprint is small considering all that it does with powerful features like fast print speeds, Wi-Fi Direct, Ethernet connectable, two-sided printing, scanning and faxing. Print quality in both color and monochrome provides a sharp image with no visible color transitions or bleed over. Set up is fairly strait forward and easy. It took less than 10 minutes with auto driver installation upon connection through my wi-fi network. If you're old school, you can also connect it through an ethernet cable to your network. The only issue I had was the document feeder and paper feed. It could have been the lower quality paper I used, but it did have a tendency to hang up in the feeds. It's expensive, sure, but worth it in the long run. For those who print often and a lot it's worth it. No more $50 ink cartridges to replace. Be sure to play with the setting when using the scanner. The default isn't the sharpest, Once dialed in, it scans very well.

Top feeder already broke. I just started to use it.

I've had this printer 3 months and the document feeder has been flakey at best and today it decided to quit. Clearly mine is a lemon. How do I get a replacement? The Best Buy return window has closed.

Epson - EcoTank ET-4850 All-in-One Cartridge-Free Supertank Printer has way too much going on but I can't justify the price. I've been really curious about printers that claim to do so many things like copy, scan, print, fax (really, it actually still has a fax) and more. Printer is only 14.8 inches wide, 13.7 inches deep and 9.1 inches high but seems bulkier. It has a large 250 sheet paper tray that has adjustable sides but not length, 2.4 inch touchscreen (a bit small for my fingers), pullout output tray, smartphone app, etc.....Document feeder on top folds out if you want to copy or scan a stack of pages but good luck getting a steady feed. Mine likes to not pull in the paper even though it shows loaded on the touch screen so I get a blank scan or copy on the first try. For just one page it is easier to just open the lid and put your document on the glass but it aligns in the front corner which is the opposite of every printer I have ever used. Paper tray sometimes feeds two blank sheets through when I print then tells me the paper tray is empty (?) Ink bottles (Epson size 502) drain into a tank hidden under the scanner lid and show in windows on the front of the printer. Four starter bottles are included. Amazing how they automatically release when placed on the posts and the ink fills into the tanks. Not a drip or spill so installation was no mess. Claims that one bottle is equal to 90 cartridges (6500 pages Black and White and 5200 pages Color). I've been printing both B&W and Color and quality is good and colors accurate. Tried to set up printer using the link from the QR code but halfway through it lost connection to my iPhone sitting next to the printer and kept wanting to "retry after moving closer to the printer". Never worked and I ended up completing setup manually. This printer includes an installation CD as well and if you don't have a reader in your computer like my newer laptop you can use the Epson website. Unfortunately, the CD loaded so many Epson programs and options on my older laptop I had to delete some to free up space. WiFi only sees my 2.4 Ghz but works on my 5G (?) USB and Ethernet ports available for a wired connection. No manual just a foldout brochure with the CD and instructions inside the box lid. User Guide installs on your computer during setup from the CD or website. Printer is fast (15.5 pages per minute B&W, 8.5 ppm Color) but also noisy so you may want to put it away from your desk and go get printouts and get your steps in. Scan resolution up to 1200 by 2400 dpi/ppp. Print resolution up to 4800 by 1200 dpi/ppp. Printer will go to sleep after use but white ring power button is always on. Can't find a setting to make that turn off. I prefer the Epson Smart Panel on my iPhone for most uses. You can Print Documents, Scan, Document Capture (Scan with Camera App), Copy, Make a Preset Copy (still not sure what that does), Clean Printheads, watch Video Manuals, Troubleshoot and more. You can also monitor the 4 ink tanks. I don't think this printer monitors my ink usage like my other one to send more when it detects that I am low. This model printer really does seem made for a home office that has medium to high usage with so many functions and too many programs for my home computer. I'm going to uninstall more of them and operate it from the iPhone app and control panel while I learn to use all the settings. Unfortunately the printer construction is plastic on plastic on plastic so durability may be limited for heavy use and doesn't justify the price. Ink refill bottles (502) are available from Epson or at Best Buy.

Paper jammed on the very first print test, 10% of ink used to “charge/warm up” printer, document feeder to scan jammed the first time trying to use it. it’s a bad start. However after using the ET-4850 for 1 week now it works well now. I’ve scanned 20 different pages, printed 50 pages and 10 photos and so far its working like it should. The photo are pretty good quality. Setup was simple, download, install and follow directions very simple. Installing the ink was straightforward. Overall I would recommend this all in one printer to anyone but be warned there could be issue using it for the first time

Very nice compact printer. Love the cartridge-free ink supertank reservoirs. Price of ink is so much better than cartridge. plus you don't have a cartridge to get ride of. Didn't take long to set it up. Only concern I have is the inability to use the document feeder to do scanning of front and back of pages. At least I haven't discovered how to do 2 sided scanning other that 1 side at a time. It will print 2 sided but not scan that I know of.

It's just OK. Definitely not as sturdy as the HP I had prior to this. I bought it for the ink tanks and I do like that feature so far. The software that came with it looks amateurish. The screen resolution makes it look like it's from 20 years ago. Document feeder (which I don't use often anyway) has problems more often than not. Printing is not as quick as advertised.