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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1708 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank ET-4850's print quality, ease of use, and straightforward setup. Many appreciate its compact size. While some users find the noise level a bit high and have experienced challenges with the document feeder and scanning functions, the positive feedback on printing and ease of use outweighs these concerns for most. A few customers also mentioned the printer's price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 241 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice little printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Epson printer. Loved my first one but after many years it finally started giving me problems. Opted for the new ECOtank ink model. First thing I noticed, the construction/quality of the printer itself feels much cheaper. Sort of flimsy. That is why I only gave it 4 stars. Otherwise the ink tanks are fantastic and the print quality is great. Haven’t had it long enough to know how efficient it will be but keeping my fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Espon Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Quality results with easy on screen instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson EcoTakn ET-4850

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. A bit slower than I expected. Now experiencing some color tone quality, issues and the ink is not too low. Not certain I understand why. Must research and troubleshoot. May have to call in for support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple setup process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was really simple to setup. I unfortunately didn't finish the entire setup process in one sitting but the overall amount of time took less than 45 minutes total. I did print my first sheet recently and the color didn't seem to be 100%correct but it didn't print nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Cricut work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works really good for my projects. Colors are beautiful, more ink, time saving, holds more paper, really a good machine for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good if you’re printing and have time to spare.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of prints are great. The sleep feature makes it disconnect or slow at times to process a print request. It is slower than a laser printer but the ink is cheaper. Overall good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alot of power in one little device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it it a compact all in one printer, touch screen is on point and will tell you what is wrong in your phone. ink was a little messy for me but every thing works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Epson Quality & Value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson - EcoTank ET-4850 is a solid AIO ink-jet printer. I so wanted to give this product a resounding 5 Stars but considering the overall design and the obvious physical layout - I truly believe that at this price-point, Epson could have easily included a bigger LCD-touch screen. For average sized hands (fingers), the provided touch panel is usable but would be much more user friendly with at least another inch of diagonal size - much less a mere half inch more. At 2.4 inches, this touch interface comes off a bit cramped during the entire setup process and during daily use. Looking across the entire line of affordable Epson inkjet printers, this is the only model with the touch screen. IMHO Epson should have upped the touch screen size and included one on the lower model without the document feeder. With that out of the way, there really isn't much else to complain about on the EcoTank ET-4850. I'm a huge fan of refillable tank printers. It's the future! This AIO includes full-on Wi-Fi, Ethernet, USB and RJ11 (phone/fax) connectivity. The unit is well built and easy to set up. It took me all of about 20 minutes to print my 1st test page. It was nice to see Epson include an installation CD with all the needed software. You get all the customary drivers & utilities along with an easy to run Software Update program. The process was smooth & painless and I was even notified that there was an available Firmware update during the set up. I own other Epson products and I have to say that they've put a great deal of effort into making their setup & software installation routines intuitive & enjoyable. Other printer manufacturers can learn from this. The EcoTank ET-4850 handles a wide variety of paper types and in its most basic mode, holds 250 sheets of standard paper. While printing a variety of documents & pictures, I didn't experience a single miss-feed or paper jam. Photos come out with brilliant clarity and amazing color depth. Regular color documents are produced with crisp text and reliably consistence ink dispersion across the entire sheet and across multiple pages. The printer is about average in terms of noise output during operation but it is very quick. The auto document feeder is also solid in operation and a nice feature to have if you do a lot of copying or scanning of multi-page documents. This is my second EcoTank model and I can personally vouch for the big cost advantages of the refillable tank ecosystem. Once you've owned & used this type of printer, you'll never go back to using wasteful sealed cartridges ever again. Pros: Solid construction Smooth guided setup with the provided CD disk 2-sided printing Scan to Computer from the printer control panel is brilliant & useful Excellent color rendition across documents & photos The complete in-home office tool for those that also require a fax machine High-capacity paper tray Super economical ink system Cons: Touch screen is simply too small @ this price point and hinders ease-of-use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Super Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson EcoTank ET-4850 is a great home office printer. Setup was quick, and instructions were easy to understand. The size of the device was my initial concern. Fortunately, it sits comfortably on my desk by just being taller and having more depth than the average personal printer. The ET-4850 is packed with features. It isn't perfect, but executes exceptionally in many departments. The most important aspect is how does it perform with print jobs? Print jobs finished in a timely manner and with great color even for double-sided printing. Scanning produced high quality images, and the document feeder worked as normal. This Epson printer is very robust in connectivity with Wi-Fi capabilities, ethernet port, and USB cable option. Unfortunately, you're not supplied with a USB cord or ethernet cable, but they're inexpensive items. One desire is for the printer to handle photo printing better. This is not intended for that functionality, but the ET-4850 is very close to being the last printer you will ever want to buy for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Full On All-in-One in Small Footprint

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially capable ink printer with a small footprint that will be right at home in many spaces and roles. In any application where space may be limited the Epson ET-4850 will be good option for an All-in-One (copy, scan, fax, print). Can see the ET-4850 in a student’s dorm room, at home, and in offices. Strong point is the cartridge free high-capacity ink reservoir system which is stated to provide up to 7500 black pages and 6000 color. That is a remarkable amount of printing from one ink reservoir fill. Concerned that by adding ink to the printer could be messy, far from it, it is as simple as it gets and not a drop is leaked. Filling the reservoirs, the first time required about ten minutes. Document printing is striking quality suitable for professional correspondence, student papers, resumes, essays and for quick everyday prints. Photo printing is brilliant. Likes: 1. Small footprint - replacing a much larger all-in-one and love the space saving 2. Tilting control console with Color LCD screen – tilts from Vertical to Horizontal 3. Print Quality – excellent for my resident student 4. Auto-Document Feeder 5. Not having to replace expensive ink cartridges 6. Auto 2-sided printing 7. 250 sheet capacity 8. All-in-One features built into a capable small office printer 9. Ethernet and Wi-Fi 10. 2-year warranty – speaks to dependability The unit is somewhat noisier than the larger unit I am replacing, not an issue but noticeable. After a week of usage and a substantial amount of printing, from 175 double sided print job to many documents have found the Epson EcoTank ET-4850 to be Rock Solid, never skipped a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very capable multi-function printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the ET-4850 multi-function printer and opened it immediately to setup it up. Setup took about 30 minutes using the Epson Smart Panel app on my iphone. It walked me right through it from filling tanks to WiFi with no problems. Filling the ink tanks was a breeze - hard to believe just how easy it was and how much it can reduce future costs of ink! Great job Epson. Print setup was easy as well - ran through the adjustments and tweaked a few settings with no issues. Print quality looks good for normal document printing. Photo printing was very good - especially using photo paper. Scanning was easy to use, but the initial quality suffered. After playing with the resolution and a few other settings, I have it working better. The document feeder works well too. I used it both scanning and copying - flawless. I only gave a 4 star rating as I can't seem to find a way to set/retain the default scan save location. I want it to go into the "My Scans" folder on my PC..... Other than the default scanning location issue - this printer is quiet, fast and easy to setup! Sure to be a solid performer in your home!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good enough...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer because I don't to have to buy cartridges anymore and it has a compact design. As it turns out, the first one I received (via Amazon purchase) was defective and wouldn't scan. Had to ship it back to Epson via Fedex in the box the replacement came in. All in all, it was a simple process and they paid for it. Setup was somewhat confusing for me because the software directions are hard to understand and the website is not laid out well. Have not tried the app. I love the ease of filling the ink tanks and the print quality is great, but the printing/scanning/copying features are a bit slow for my liking; I can usually work on other things for the few extra moments it takes. Today, it was giving me issues during copying where it thought the ADF was jamming when it wasn't - then it would not scan from the ADF so I used the flatbed. Working fine now. It is a bit hard to read the digital screen which is very small. It would be helpful if Epson made that larger considering all the available area on the front. I do hope it lasts for at least a few years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Scanning

    Rated 4 out of 5 stars

    Good but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but noticeably slower than the Workforce Pro series. Scanning in particular is really slow, as is double sided printing. Aside from that, it is definitely more compact than the Workforce Pro, and has the same decently solid build quality. We'll see if the cost savings in ink are worth the speed tradeoff.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    No more cartridges or place for flash drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So long cartridges. What a plus. The super tank is great. I found it relatively easy to set up. There are two things I don't like. I can't use my flash drives. The screen is very small. It is very hard to read and change settings. I guess I will just need to use my reading glasses. These are minor inconveniences when I look at the quality of the printing.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Tiny titan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tank printer. It was easy to fill and I look forward to the cost savings over time as I refill the ink tanks. The printer is great, but the software is clunky and sometimes hard to use. I have both USB and WiFi capabilities, but the software doesn't want me to be able to use both. WiFi is probably better because I don't have to deal with long cables if the printer isn't close to my PC. I think part of the clunkiness with the software is because it wants me to use my phone, while I vastly prefer using my PC for all my printing needs. This printer is a bit noisier than my old one, but it's also a whole lot lighter. I like that. I have to remember to pull out the little drawer when I print or my documents are likely to go to the floor. It's ok, just inconvenient should I forget. Overall, it's a very nice little printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Both Good and Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact printer. It does a decent print though a bit slow. I had a lot of trouble setting up the printer with wireless wi-fi. Geek Squad had to set up for me. Plenty of ink with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Solid printer, expect features for price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old cartridge printer wasn't connecting anymore, so I decided to switch to and try out an ink tank. Overall it is solid, but for the $500 price point there are a few things I would have hoped it had: - connectivity when printer is idle. Every time it wakes up it is not connected to smart phone or lap top. If I physically turn off after use and turn it on when ready for use it is connected well. - scan directly to email from printer: The smart phone app does a great job of scanning in which can email, however I would have liked to have that option on the printer. With that said, I prefer the ink tank over the cartridge. The usage is much better. Inserting the ink to the machine is very easy. The smartphone app is also very user friendly. Scan features work really well and good quality, and printing directly from devices also easy. The print quality is good. Prints fast and not loud. It is good to have document feeder for multiple pages for scans as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Little Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little printer. Purchased to replace an older inkjet printer that was super slow making copies and ink was expensive and didn't last very long. The Epson EcoTank prints quickly, scans easily, and holds a good amount of paper. So far, it seems the ink will last a very long time. Only drawback is, like others have said, the screen is pretty tiny. I'm used to it now and it isn't really a problem for me. I'm so happy I chose this printer, even if it does cost more than most inkjets. The ink savings will make it up quickly. The ink tanks are easy to fill, and you can see on the front of the printer how full they are. The scanning software is easy to use. I haven't been able to use the fax feature - not sure if it's me or the printer, but I can't receive faxes. If you are tired of replacing expensive ink cartridges, I recommend you check this printer out. Great for home or small office use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    A 4 star and maybe a 5 star if it continues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of good things about this printer but a few bad things so far too. I had some difficulty understanding what I should be opening to access the ink tanks. I felt like a dummy when I finally understood I needed to open the entire scanner mechanism rather than the scanner lid. Not the fault of the printer but that of the operator! I have had to run the inkjet cleaning several times as I was having clogging of one or two of the blue jets and I would get large ¼ inch lines across pictures> Well, maybe it is OK now. I just ran a couple of runs of 50 with lots of colored images over the last two days and they were perfect. I do like the size of this printer compared to other Epsons I have had. I really like the new way to fill the ink tanks. A 100% improvement from earlier Epson inktank printers! If the ET-4850 continues to work like it has the past couple of days I could add a 5th star.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feeds paper very well. The colors are very good. The power bill I scanned was blurry and It is a bit noisy. It was difficult to set up, and the help desk was not as helpful as they could have been. I am new to this type of printer so perhaps I didn't do something right, but I'm undecided if I would buy another printer like it and undecided if I could recommend it to someone else.

    No, I would not recommend this to a friend