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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers express satisfaction with the EcoTank Pro ET-5850's print quality, ease of use, and overall performance. Many find the setup process to be straightforward and appreciate the user-friendly touch screen. While the printer's price is a concern for some, its connectivity and quiet operation are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 219 reviews
  • Rated 5 out of 5 stars

    Speed, reliability and low cost of ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a business-owner who provides IT services to customers of all types, I've begun recommending Epson EcoTanks right out of the gate. Speed, reliability and cost to operate sets this apart from many other models used in small offices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was VERY excited to purchase this pri ter. First I did a lot of comparisons and watched the price. The price doesn't often budge much. So when you see it on sale, snag it. I am not tech savvy. So I greatly appreciate the little window showing you what to do to perform certain task or for help. In many ways it is very user friendly. If you print from other devices you'll need to follow your specific devices instructions. That was the biggest issue. I still am trying to figure out paper source operations. I am very excited about the quality of print and print count.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to set-up & use. Performance is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned quite a few multifunction printers over the years. My last also being an Epson super tank bought in 2016. It's still going strong but I wanted to have several of these newer features as well as a faster printer speed. I actually bought this model to use as a home printer. I do enough printing of things to keep it busy. So far I've printed in black & white, and color. I've faxed, I've printed a document and a photo using the smart print app and I am thrilled with the results. I don't have any trouble with the paper jamming or not feeding properly. I have noticed the occasional out of place single dot of black ink (about the size of a sesame seed) along the very edge of a few documents though, on what would be page 2 of the document, even if I'm not printing on the second page. Hoping it clears up. Otherwise, the printer has been perfection for me The ADF worked perfectly when faxing mutile pages. With my former printer, it would often grab more than 1 page at a time, so I'd have to wait for the first page to start feedig into the ADF and then quickly put the next page into the tray, and so on, before the prior page was too far into the ADF. With this machine, I just stacked my documents into the ADF, selected fax, put the number in etc., and it worked beautifully. I would highly recommend this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best printers yet. The prints are more clearly than inkjets,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer and easy to use. Love the eco tanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Outstanding product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite, fast, easy to operate and print/photo quality is excellent! I highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    ECO TANK 5850

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.I purchase it again easy to use very fast very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy usage and beast HP systems. Hated HP and will never buy them again ever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, gets the job done! Quick printing!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to get setup and seems to cover all our needs and I really like that it doesn't require ink cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My ET-5850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my third ET-5850 printer. The printer is a great value when it works as it should. The first ET-5850 worked for about 8 months, then it died. It was replaced (under warranty). The replacement works but is slow when printing. The cost per page is less than half a cent, and since we are the only company outside of medical facilities with a fax, the ET-5850 fax capabilities are top-notch. When printing color pages, the results are good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past 3 years I’ve tried two $300 printers, one $100 printer and a $79 printer. They were pretty much all garbage. Now I understand this printer is VERY expensive, but as a business owner I needed something that was practical, fast and provided less expensive ink. I wanted to cry today, my second day using the printer, because I love it so much. It gives me peace of mind. I also purchase the Best Buy warranty so I don’t have to worry about a thing for the next 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best eco tank printer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the best multifunction I have ever owned. It prints fast and can copy / scan both front and back automatically. The bonus feature for me was the fact that it automatic extends the paper catch tray so when I forget I don't have to pick the papers up of the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Epson Eco

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My office loves our new copier, Its easy to operate and the quality is great. I will be purchasing another Epson Eco for the other office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is top notch. Fast and quality printing… I love it because it a eco tank so I will last me a lifetime. I just replaced my eco tank printer that’s 8 years old and now my parents are using it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    SO FAR SO GOOD!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Eco Tank technology. It's definitely easier and probably more cost effective than cartridge. I also love the 25 pg/per min performance of this printer. The print is crisp and color is on point. Overall, I've been more than satisfied with EPSON business printers. I had a Workforce 845 which lasted for 6 or 7 years until the printer ink pad needed to be replaced, which is why I purchased this EPSON - EcoTank Pro ET-5850 Wireless All-In-One Inkjet Printer. The perfect blend would be to have a hybrid of inkjet and laser so that the ink doesn't run but it's more cost effective than a laser printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Epson - EcoTank Pro ET-5850 Wireless All-In-One In

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overkill for my intended use. However, there is a shortage of printers because of the Covid virus and people working from home, so my options were limited as to availability. With that said my initial impression is that this is an excellent printer, albeit really expensive. I am using the printer to print pictures and the EcoTank system seems to be the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson ET-5850

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth effortless printing and ink replacement is cheap as well, worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy It Please fall in Love Like I did

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this ink and the printer. Easy access, and it works like a pro

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As fast as you'd expect from a fairly top of the line inkjet, no issues with jams or skipping pages when scanning or copying, ethernet connection is flawless, great quality print - good photo quality. I had the model below this for all of two days and found it to be horrible. Jams, skips, WiFi connectivity was profoundly atrocious. (I've seen others here say the 5850 has issues also, so I rearranged some other devices to use ethernet and didn't even try WiFi.) It is a large and heavy item - be sure to look at the specs... and don't get too excited about the fact that it comes with 2 bottles of each color (and black) ink. The first bottle doesn't even fill up the tanks - and the process of setting up the printer uses about 1/3 of the black ink (you'll end up a bit over half full) and 2/3 of the colors. (you'll end up right between the bottom and second from bottom line - and you should refill once it gets to that bottom line) One issue is that unless I set every print job to "fit" on page it cuts off a touch of the top and bottom. You can save settings within the actual Epson desktop software but much harder from mobile.

    I would recommend this to a friend
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