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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention how fast and easy the WorkForce ES-500WR is to use. They also appreciate its compact size and wireless connectivity. The scanner's software, including OCR capabilities, is also well-received. While some customers found the setup process to be time-consuming, the overall sentiment towards the product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 111 reviews
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Epson-WorkForce ES-500WR scanner is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best scanner so far I have used. I bought two of them for our offices and everyone like them. It works great for our business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets me organize and easy to use. I put in about 50 receipts in about 2 minutes. Set up was so simple my 7 year old granddaughter could do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought this sooner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. Works like a champ. My last MFP was ok. It just couldn't handle large volumes of scanning like this can.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient! Scans documents in a matter of seconds and comes with the software where you can scan and convert to PDF.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is how you go paperless for sure. This scanner is the best. Fast and efficient with quality scanning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does What It Says

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to, but those of us in the numbers nerd world know there is no reason for Epson to keep raising the pricing on the models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scan me baby

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smooth as silk scanner. It's a little difficult to set up but once that's done, it's scan time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Muss

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little scanner easy to use I have scanned lots of documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner, most awesome design, put the paper in and scan away. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Fast scanning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working as it should. Hopefully it will continue to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 3 out of 5 stars

    Decent for the price but needs improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software that comes with the ES-500WR needs serious improvement. The software is not intuitive and requires some tuning to make it work. I am disappointed that the scan to email feature only works for Outlook installed on your device. It would be really nice to have this work with web-based email platforms such as Gmail. Scanning is very fast and the overall build quality on the scanner is decent.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi kthompson2, thank you for sharing your experience with the WorkForce ES-500WR. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward your feedback to the relevant department as we're always looking to make future products better. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-500WR; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless works like a charm every time. Fast responsive reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer and easy to use. Set up is a little hard to sinc

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and wireless is the absolute way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Receipt Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner doesn't take up much space. After having a Neat machine this is taking a bit of getting used too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is expected for this class of scanner. I’ve only had it a short while, but it works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replaced my receipt scanner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works great and easy to use. Does what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 3 out of 5 stars

    Good scanner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans well, but has a problem when you are trying to scan a document that has been stapled in the past. Sometimes multiple errors stating two pages have been pulled when that is not the case. Very fast otherwise.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello FRQBYR, thank you for the feedback on the Epson ES-500WR. You can find tips to help troubleshoot most problems with paper feed in the FAQs at www.epson.com/s/SPT_B11B228201R#faq-8796127504460. If you need further assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Otherwise, we'll forward your feedback to the appropriate product team for review. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great Product From Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble installing software on my PC was I able to install on my laptop very easily. It works great. I was never able to install it on the PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great after setting up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programming was a pain to set up, kept saying no internet connection when there was. But since I got the programming to finally take, the scanner works great. Wish it would integrate more with Quicken, but I believe that's an issue with Quicken and not Epson.

    I would recommend this to a friend
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