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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 93 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the WorkForce ES-C220 Compact Desktop Document Scanner for its fast scanning speed and ease of use. The compact size is appreciated, making it suitable for small spaces, and users are generally happy with the image quality. The software is also well-regarded, though some customers have noted the absence of WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 93 reviews
  • Pros mentioned:
    Scanning speed

    Rated 3 out of 5 stars

    Decent Hardware Held Back by Poor Software

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like the Epson ES-C220 scanner, but my experience has been problem after problem. When the scanner actually works, the scan quality is solid and the speed is impressive. Unfortunately, the real issue lies in the software—the user interface is clunky, confusing, and unreliable, which leads to frequent setup issues and scanning errors. It feels like Epson built good hardware but paired it with poorly optimized software. If they streamlined the user experience and improved software stability, this could easily be a great scanner. As it stands, it’s frustrating to use and takes longer than it should to get simple tasks done. Pros • Fast scanning speeds when the device works properly • Produces high-quality scans • Compact design saves desk space Cons • Frequent setup and connection problems • Clunky, unintuitive software interface • Inconsistent reliability makes it frustrating for regular use

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi ProxTheGreat, we apologize that you are having issues with your scanner. Your Epson ES-C220 has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Ease of use, Scanning speed

    Rated 5 out of 5 stars

    Document Scanner Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Epson Scanner stopped catching the pages to be sent through-this is after three years of continual use working at home-and hundreds of scans weekly. The Epson Workforce ESC220 is an incredible upgrade - easy to install, easy and fast to use, all in all, a great scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed, Size

    Rated 5 out of 5 stars

    Compact and working fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like it states. Compact, works great in small places scans receipts like it was a full sheet. Got good hubby points with wife for getting it for her, set up was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. I brought for my new business and well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minimalist design, weight and footprint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate minimalist design, weight and footprint. Great for duplex scanning. Scanning speed's a little slow. Some scanned docs didn't "port" to my laptop. Someone (Epson?) should emphasize this from pg. 102 of their online user manual. " You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. and • Select the folder on your computer in which to save the file." I'm not sure, but I think the default folder for storing scanned docs is "MyDocuments"-not helpful-I store my docs in specific folders-this made more work for me. Very good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 3 out of 5 stars

    Almost Perfect Functionally, but Too Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution and speed of scanning of documents and photos has been fantastic. However, the scanner intermittently pulls documents and photos in at an angle, despite me setting the correct size for the feeder. As such, I am knocking off 1 star for that. In terms of what this device is capable of doing, it should really be priced between $60-$100. Because of that, I knocked off 1 more star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 5 out of 5 stars

    Epson scanner works beyond expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a rush to process documents for a lawyer office. I purchased this Epson scanner recently, the speed and the high resolution were superb! In addition, the selection action after scanning is very helpful, intuitive and has about ten choices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scanning speed

    Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is easy to set up. I had it set up within minutes. It’s fast and very efficient for organizing documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size, easy to set up and works great. Super happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 5 out of 5 stars

    Compact and portable, if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Scans multiple pages at a time with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to hook up and to install. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 3 out of 5 stars

    Product good, software fail

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, easy to install, easy to use, quality image, but 11.5 months later the software changed/stopped working. Uninstalled/re-installed 5 times still doesn't install the previous software.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning speed

    Rated 5 out of 5 stars

    Works very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It scans very quickly and uploads information

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Machine good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use,good quality scans, has its own software, easy to install, user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, connects easy ,quick set up i will be adding one of these at all desks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, efficient scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. The fast two sided scanning is just what I needed to complete some tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy and fast to use The instructions explain it straight forward Good for small business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Light and compact. Is easily to transport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working great. I recommend this scanner to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good little scanner. My only bad thought is if you are doing long receipts they get jammed

    I would recommend this to a friend
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