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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,073 reviews
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    EPSON PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKED GREAT AND WAS EASY SET UP. JUST HOOKED UP AND WAS ABLE TO CONNECT AND START PRINTING

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very easy to use! I bought multiple printers and scanners but this is the best

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    One big annoying problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this from Best Buy to replace another Epson Workforce I'd use for many years. While the print quality and features are great, EVERYONE seems to have one big annoying problem: Once it's turned off (and even sometimes when it's not) it loses the WiFi connection. Usually it takes a while to reconnect, often 15 minutes or so, because it doesn't find the router, in spite of a strong signal I don't recommend buying this printer, although my 3-star rating takes into account the quality of the printer when it works.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi PaulG, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your WF-7840 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.​​​​​​​ Epson

  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer I am happy with it It is very good quality and works at 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Workforce printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation from the internet. Do not use the Global... Printer works well, colors are good, it is a bit noisy. Be certain to have it on a stable table or surface. I needed a large scan bed and double tray paper, so it met my needs. I purchased it on sale, so it was a good buy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. This was a steal!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Paper tray

    Rated 4 out of 5 stars

    nice 11'' x 17" printer for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I would expect for a home office type printer. I especially like the scanning glass that is capable of scanning a full size 11" x 17" piece of paper. The dual paper trays are nice so you don't have to change paper supplies as often if you regularly use two different paper sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Paper tray

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. I use 8-1/2 x 11 & 11x17 paper. Never had a jam and it’s not an ink hog.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    Epson Wide Format printer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson wide format printer is very versatile. It prints with paper up to 11 x 17, has the auto feeder, two paper trays and can do scanning directly from a computer. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Best for school

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to print off a lot of stuff for school and this printer keeps up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Nice color copier/printer for oversized sheets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this printer/copier/scanner! I regularly print 11x17 documents for my work and now will be able to print 12x18. This has worked flawlessly for the first 90 days+. I was using cheaper paper in my old laser printer and have had to upgrade a bit to avoid ink-damp sheets. Tradeoffs. I might be dreaming, but if this could last five years, I'd buy EPSON for life! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, clean clear printing!! I got this to add to my office as another tool to create projects for my business. I really like that this is a large format printer, nothing else I own can print in this size. It was super easy to set up, I used the mobile app. My computer doesn't have a CD Drive so the CD was useless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Quality and Value! Does everything! I absolutely Love my printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Home based Insurance agency, perfect fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We scan large documents, print policies and occasionally still manually fax a few pages. This machine is off to a good start. Easy to setup and install to 3 computers. The scanned documents save easily to public documents. I am tickled so far. Plus I can print pictures of my grand daughter from my phone to the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far it is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. So happy I bought it. Love the easy scan and software. The auto tray (even if you haveit closed - it opens so your print job doesn’t hit the floor) is amazing. The legal size paper is a nice option.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    This is a great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely please. I spent the extra money for the 7840 to get the second paper tray. Really nice feature. Love being able to print Super B architectural drawings. Nice job on Photos as well. My office is pretty much outfitted by Best Buy and I LOVE the Geek Squad. I bought an HP printer but returned it due to speed and capability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    I recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is fantastic. It's fast and reliable. It is asset to my home office. One downside is that it printed quietly at first and now it has a squeaky sound when it prints and it's not even a year old yet. Overall it does what it's supposed to. I haven't had to replace the ink it came with yet although it's very low on ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer at a Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer for both my business and personal use. The store rep took the time to ask many questions to determine which printer would best suit my needs. His assessment was dead on! And he did not recommend a very expensive printer, but rather a mid price unit that met my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Decent printer for home office and hobbies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Very big and heavy though. Ink kinda ran out pretty quick so we got the 812xl version.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but recent software upgrade tied our hands to epson ink-no generic allowed. Love the 11x17 paper option.

    I would recommend this to a friend
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