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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 1062 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce Pro WF-7840 Wireless Wide-format All-in-One Printer's very good print quality and ease of use. Many are pleased with its overall performance and appreciate the convenience of having two paper trays. However, some customers have noted the printer's surprising size and weight, and a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,062 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Workforce printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation from the internet. Do not use the Global... Printer works well, colors are good, it is a bit noisy. Be certain to have it on a stable table or surface. I needed a large scan bed and double tray paper, so it met my needs. I purchased it on sale, so it was a good buy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Printer Packs a Punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful AIO printer. One of the things that I really like is that the wifi connection is steady and locked-in. Allows me to work anywhere in the house and print without problems. I also like the color resolution this unit produces. Very sharp and evenly layered on 24lb paper. The paper receiver tray extends out automatically, if it's pushed in. Very convenient if you're downstairs and the printer is upstairs. The only thing that surprises me is the size of the printer. It's huge. Make room or buy a dedicated printer stand.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    One big annoying problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this from Best Buy to replace another Epson Workforce I'd use for many years. While the print quality and features are great, EVERYONE seems to have one big annoying problem: Once it's turned off (and even sometimes when it's not) it loses the WiFi connection. Usually it takes a while to reconnect, often 15 minutes or so, because it doesn't find the router, in spite of a strong signal I don't recommend buying this printer, although my 3-star rating takes into account the quality of the printer when it works.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi PaulG, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your WF-7840 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.​​​​​​​ Epson

  • Pros mentioned:
    Paper tray, Print quality

    Rated 4 out of 5 stars

    Met my needs and more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Large format printing was a must. It's a huge improvement to what i had. The multiple paper trays makes going from blueprint to contracts very simple. Being able to scan multiple pages auto feed is amazing. Print speed is much faster and the quality is far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer I am happy with it It is very good quality and works at 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Home-Office 3-in-1 Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All-purpose home office printer was needed, particularly for both letter and legal size paper. Not many printers today handle legal paper, but this one does. Easy to set-up, install, and use. Great value, too.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Decent printer for home office and hobbies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Very big and heavy though. Ink kinda ran out pretty quick so we got the 812xl version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Super Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User Friendly and Easy Setup! Print quality and ink usage is excellent, so far! Speed of print job is outstanding. I cannot wait to use the double side print! I love this printer! All this and wireless as well! Outstanding Printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Replaces an older HP. Simple to install. Has great features. Could be a little more Avery integrated for forms design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far it is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. So happy I bought it. Love the easy scan and software. The auto tray (even if you haveit closed - it opens so your print job doesn’t hit the floor) is amazing. The legal size paper is a nice option.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but recent software upgrade tied our hands to epson ink-no generic allowed. Love the 11x17 paper option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Paper tray

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. I use 8-1/2 x 11 & 11x17 paper. Never had a jam and it’s not an ink hog.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A Wide Format Printer that fills the bill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after realizing that the one that I had previously wouldn't do some of the things I needed. This one certainly does! The wide format is great, and ability to do larger booklet printing is just what I needed. Setup was easy, and within a very short time, everything was working flawlessly. Accessibility to all trays is excellent. I haven't had an Epson in a long time, but this one certainly fills the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The printer is heavy. Needs a open space because its wide and tall. It comes with ink too so that's a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    EPSON PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKED GREAT AND WAS EASY SET UP. JUST HOOKED UP AND WAS ABLE TO CONNECT AND START PRINTING

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer for all of my printing needs from photos, documents to crafting needs

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    Epson Wide Format printer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson wide format printer is very versatile. It prints with paper up to 11 x 17, has the auto feeder, two paper trays and can do scanning directly from a computer. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Paper tray

    Rated 4 out of 5 stars

    nice 11'' x 17" printer for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I would expect for a home office type printer. I especially like the scanning glass that is capable of scanning a full size 11" x 17" piece of paper. The dual paper trays are nice so you don't have to change paper supplies as often if you regularly use two different paper sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with sinking it up to my phone and laptop. I had the Geek Squad come out and get it all set up, and made it well worth the money. Printer is great. The ink is more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, clean clear printing!! I got this to add to my office as another tool to create projects for my business. I really like that this is a large format printer, nothing else I own can print in this size. It was super easy to set up, I used the mobile app. My computer doesn't have a CD Drive so the CD was useless

    I would recommend this to a friend
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