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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 65 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 1 out of 5 stars

    Unreliable and worthless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fried immediately upon install. I purchased this when I was getting my new furance installed in the house. The hired professional ensured it was installed correctly, I created the account, and then it fried about 15 minutes later. Wound up returning it and buying a Honeywell smart thermostat, which has worked great at a fraction of the price.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jacob, we are concerned with this experience. A member of our team would like to get in touch with you as soon as possible. We have a most useful Thermostat compatibility tool here, cyncsupport.gelighting.com/s/article/thermostat-compatibility. In the event your configuration was compatible we would like to determine what went wrong and remedy this as soon as possible. We can be reached at 1-844-302-2943.. -Cync Support

  • Rated 5 out of 5 stars

    Good thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat easy to install works as expected would recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for choosing Cync! We are grateful you chose to share this positive review. We are so happy to hear that you have been enjoying your experience with our Cync Smart Thermostat. We enjoy receiving feedback from our users about their experiences with our devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Rated 5 out of 5 stars

    In Cync!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just fine. have one remote sensor in an upstairs bedroom and it works great. got these on sale for 65 bucks. can't beat that. now i can turn my boiler on/up when I am on my way home in winter from trips. I have two of these in my house now.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Glenn - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Smart Thermostat. We enjoy receiving feedback from our users about their experiences with our devices. Thanks you for letting us know about your fantastic experience with our products! -Cync Support

  • Rated 5 out of 5 stars

    Best thermostat yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it was smart and easy to install now o can ise it with my wifi

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Christian- we are grateful that you have chosen out brand to integrate into your Smart Home space. Thank you for taking the time today to share this review. Our team is glad you found your setup and installation easy and simple. -Cync Support

  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much complicated to install initially, but it works well

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the honest feedback and we regret any issues or hiccups experienced getting your Thermostat set up. Feel free to contact us if you need assistance at 1-844-302-2943. -Cync Support

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