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Customer Ratings & Reviews

Your price for this item is $782.99

Customer reviews

Rating 4.4 out of 5 stars with 246 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave's air fryer feature, citing its ease of use and versatility. Many appreciate the combination of microwave and air fryer functionality in one appliance. Positive feedback highlights its usefulness for everyday cooking and even larger holiday meals. There were no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 246 reviews
  • Rated 5 out of 5 stars

    One of the best OTR microwaves money can buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit ! Very easy to use, works very well. I really like that the controls are not built into the door - I just threw away a $700 whirlpool unit that the touch controls built into the door would randomly not work, only fix was replace the whole door. Much happier with this unit than my old Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    GE MW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient having the Air Fryer feature but doesn’t heat as fast and as hot as a countertop air fryer. You need to pre heat and cook for longer periods of time. The stainless steel interior is nice for easy cleaning. Very easy installation compared to my 15 year old GE.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Surprising innovation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a remarkable kitchen innovation. I am so glad that I decided to go convection/microwave combo. I heated a sandwich using the "combo" option and it came out warm and melty on the inside and hot, kind of fresh-baked crusty on the outside. The air fry is amazing and this micro cooks vegetables PERFECTLY. I mean p-e-r-f-e-c-t-l-y. This would be really great in a small kitchen with little space (like ours) for all of the specialized small appliances that are so popular. The vent fan is very powerful and it has an LED surface light that emit heat if you use it as a nightlight. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy the Best for your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very as described very elegant Wonderful addition to my kitchen Received a lot of compliments ! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Aplliance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Lots of bells and whistles I’m still learning. High quality appliance.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there – Thank you for sharing your experience with this microwave! Once you learn all the features this model has, we're positive you will only love it more. We love hearing from you and we’re so thankful that you are part of our GE Appliances family. Let us know if you have any questions. All our best. -Kacie@GEA GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    GE Profile Microwave/Convection Oven/Air Fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updated GE Profile microwave convection oven. Big update over my previous GE Profile. Awesome!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HEllo- We appreciate you being a valued GEA customer and choosing us again for your purchase. We are happy that you are enjoying the upgrade of your new microwave and hope it continues to impress you for many years. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Excellent GE Profile microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced a 20yr old GE profile microwave that had worked perfectly since new, until it failed and needed replacing. I'm very pleased with the increased functionality of this my microwave, especially with it's even cooking, excellent and rapid defrost feature, and it's air fryer capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Best choice I could’ve made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave, convection oven and air fryer. Not to mention fan for above the oven. I absolutely love this. It comes in handy for everything. Doesn’t get better, you’ll love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a microwave is not an air fryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works... This is not an air fryer. I ignored some of the reviews that said this because I loved the idea of not having my counter space used up. I wish I hadn't. It is installed now so pretty much not an option to return.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we’re glad you’re overall happy with the microwave, we know any issue with the Air Fry function must be concerning. Your feedback will be shared with our team. Air Fry should involve the use of the circular rack to allow hot air to reach all sides and create a crispy surface. We have more information on Air Fry in the manual, as well as troubleshooting tips on page 29; if you’d like to view the manual, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you’re not able to resolve your concern and think service may be needed, that department can be reached at 833-426-3393. A technician would be glad to examine the unit for any issues. -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Loving my Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave is beautiful it has all the functions I like. Convection & Air Fryer are most used. It’s easy to keep clean and the accessories make my cooking fast. It’s stylish too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great, and looks nice! I would recommd this product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new microwave! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Let us know if you need anything else. Take care! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile microwave/convection oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much ado my purchase is working properly. This is my second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love the updated version of my older unit. Was extremely satisfied with the sales person as well as the gentlemen that came to house to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE appliance review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy operates as expected. Would recommend buying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    microwaves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item because the microwave sent did not fit the hole

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Quality check process missed this…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel did not seat properly to the cook area casing. The front door won’t latch so it won’t cook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good and performs well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my previous GE that finally died. This one is similar model, but nicer. I could immediately see changes that GE made that corrected some of my complaints around fit and finish. Great size, easy to use and reasonable cost. And it is a really good looking unit if you care. It cooks well and evenly. The popcorn button works as well as any I have used and it cooks potato after potato without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Design, Function & Performance Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Great functional flexibility and high performance as both microwave and airfryer! Nice design! Handle and door well put together. Light to open and close! Great light underneath it with adjustable intensity. Very convenient! Great product! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Excellent product! Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Like our other ge profile appliances, it is a superior product above other brands. Lots of great features. Looks sleek, easy to clean. We have this same model in my work breakroom which gets a ton of usage over the past few years and works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Replacing a GE Profile Microwave with the updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this GE Profile microwave to replace the our old GE Profile. It had the very same features plus Air Fryer and so much more. We are really enjoying it,plus all the similarities to our old microwave. If there is a negative, it is that some of the controls have moved, some of the features of our original microwave that were semiautomatic now appear to work through sensors without our being able to intervene, because the are automatic, and with the additional features, everything on the control panel is now smaller and harder to see. Still, we love the microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to send us you feedback. We are happy to hear you are loving your new microwave unit and appreciate you choosing us again for your purchase! This unit won’t disappoint. It’s got some really great features that you are sure to continue to enjoy using for a very long time. GE_Appliances

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