Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, quality, and condition of the Geek Squad Certified Refurbished Apple Pencil, with many noting it works as expected and is in excellent condition. However, some customers expressed concerns regarding the charging method and battery life, finding them inconvenient and short-lived, respectively. A few also mentioned the potential for losing the cap. Overall, the positive feedback on functionality and condition outweighs the negative comments about charging and battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-152 of 152 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    It is good only if the battery is lost for hours

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in brown box with all accessories, initially it’s charge lost for 3 days with minimum use, how ever after a week it starts to loose charge so quickly, it lost 15% charge with in an hours without of using. So plan to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t even work

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this back in May and it won’t connect to my iPad. I went in to a store when they reopened and the best they could tell me was to contact Apple support. After looking into it, an Apple representative confirmed that I was sold a defective pencil. Don’t waste your money, just buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase would by again in a heart beat!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery is defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pencil battery is still defective.. nothing refurbished

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It never works

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it . It worked for a month. And I couldn't get a exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to trade in with new one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured I would but it was worth the shot trying it out. It would connect and then as I use it stop working. So I went in had someone test it and I exchanged it for a brand new one. Worth a shot to try out though. I could’ve just gotten a bad one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stylus did not work.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refurbished pencil did not work. Have to return to closest Best Bay to exchange. Told may have to pay re-stocking fee since I threw away the packaging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pencil was defective and it didn’t work. We followed all troubleshooting but it never worked. Poor quality check.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It won't work after the return period

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pencil didn't show on the pair and tried restart and charge the pencil. it won't show it on the pair list and not working at all now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying refurbished again no warranty and a mess to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy to lose the parts

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating that the parts can easily be lost, especially since I got the pencil for the kids to use for art.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Excited for Apple Pencil, but bad Refurbishing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to get a refurbished Apple pencil for my wife. When I bought it online it was described as being "painstakingly tested" and tweaked to ensure it worked just fine. I couldn't get the Apple Pencil to work on my iPad (6th Gen) at all. I did all the Apple recommended fixes, tried some from online forums, and eventually brought it in to a BestBuy to see if I was missing something. They also couldn't find a fix and so I had to return it. Bummer. I'm used to BestBuy having quality products, so this was disappointing. Hopefully the refurbishing team fixes it for the next person who ends up getting it.

    No, I would not recommend this to a friend