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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 947 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 948 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nice upgrade to the original.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I like the finish on this compared to the original. I had the original nest doorbell for over 3 years and the plastic on it started peeling and the devices would shut off after the bell was rung. This one works nicely. No issues at all. Wish it had a battery in it so if power was lost for a moment it could still record. The finish on this one feels nice and may last the test of time but, we will see. Video is clear and pretty wide. I like that the view is a wider aspect in the vertical frame to see packages.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there,TwotimesR. Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen) and we’re glad you like its features. We hear your concern about having a backup battery, and the design. The Nest Doorbell (wired, 2nd gen) uses a paint with an enhanced UV resistance compared to the clear coating used on Nest Doorbell (wired). Also, the device won’t be able to record videos if a power outage occurs because the built-in battery can’t power the doorbell. We’ll share your feedback with the right team for future improvements. If you need help around the features and functionality of the Nets doorbell, feel free to contact us at the following link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful, happier than I expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thinking I would not talk through this much, but it is very handy! Was able to catch a contractor I was late getting home to meet and let him know i would be there in 5 minutes. Perfect for deciding whether to get up and answer the door when working from home and further interrupting your day. Easy to install and setup with my Google home/nest ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Really good product (for google ecosystem)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Google person that has many of the ecosystem this has been a good adition. Is a good option against his rival (Ring) Installation is easy, but I would recommend buying protectione, because the device can be easily removed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best doorbell cam. Works great with Google home app. Installation was easy and relatively quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog owners with frequent deliveries!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this product. It has functioned, as advertised with little to no hassle. Being knowledgeable about which type of doorbell to get - wired or battery - is useful. I have 19+ volts to our doorbell wiring, and that is adequate for the wired type. Every single delivery person has seen these doorbells and simply leave packages without knocking or ringing - a huge plus as an owner of two Dobermans. The doorbell can notify you if a package is left or even taken, can differentiate and notify you (if you like) of people, animals, vehicles, or even motion (not advised!). You can clearly communicate through the bell also. In this case, "the juice was worth the squeeze", in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love our Google - Nest!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! We were going to buy Ring but, after explaining the differences, we opted for Google Nest. We couldn't be happier. We are TotalTech members, so the install was covered (although, sadly, that is being changed by Best Buy). The Best Buy tech installed the doorbell, helped us with the app, and showed us how to use it. So far, so good. Simple and effective. (In retrospect, it would have been nice to have gotten one that was wired and had batteries - don't know if it was offered? - because our power went out during that tornado recently.)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, and easy to setup. Just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and easy to install and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! The installation directions were very helpful and easy to follow. The phone app was also easy to setup and use. Excellent video and sound quality. GREAT product!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera and video quality is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New doorbell is great only thing is it’s stuck in portrait mode and it does cut into the full view of my front door. Other than that it’s a lot quicker and better quality video than the prior one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install, Quality Image, Recorded History, Not

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for handy individuals. Added to my Nest Hub Max so now can see who is at the door as they walk up and get notices of packages. Useful phone app with or without a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great and safe window to the outdoors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell provides excellent images. They are clear day and night. Just wish to be able to use the original Nest App that came with my previous Nest doorbell model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Doorbell Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation. Works great!!!! App is very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The wired bell works well. However, it doesn't ring inside the house, so I'm glad I have the app and get notifications on my phone. We tried troubleshooting in a variety of ways, but the bell still doesn't ring inside the house. Other than that, I'm very happy with the bell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rate it 5 if the google home app wasn’t buggy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Google - Nest Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent video quality--quite impressed. It's much clearer than the Arlo video door bell that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but crashes a bit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera itself in that the view is clear and it has a very wide view. However, for some reason, I keep losing the connection to the app, and then I have to go through the whole process of reconnecting it. Also, the plus subscription is a bit expensive, but if you want a record of the activity the camera captures, go for it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ShemahJ. Thank you for sharing your concerns about your Nest Doorbell (wired, 2nd gen). We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Loved this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality. Easy to install and integrates with other google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box from BestBuy. Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this upgrade, as my prior nest doorbell chime stopped. Openbox, Came fully like new and in 2 days. Installed in 10 mins, incl indoor chime which now works again. And added to existing google home\aware in 2 mins. Worthwhile upgrade. Better camera quality, albeot different aspect ratio, its fine. I'm already on google home \aware app anyway, as this 2nd gen does not do Nest, im fine with that, it works well with my other cameras on google Home A worthwhile upgrade for me. Good product and excellent shopping experience from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my doorbell camera alerts me when someone walks by motion detected lets me know when packages arrive as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original generation. This new one is much faster and clearer picture. Autodetection has been improved.

    I would recommend this to a friend