Customer Ratings & Reviews

Easy to install for this tech dummy. Works great. Lots of options for adjusting your heating and cooling. Still exploring all the features. Would have liked to have a paper copy of the installation instructions in addition to the online version.

Wonderful product that has opened up many gates to my heating and cooling world! The flexibility of having an app is great. I was able to manage my houses heat while in the midwest and I live on the East Coast! It is awesome to make my house more advanced with this product but the simple installation and usage makes it a must buy!

I had a rectangular thermostat and the Nest came with a plastic adapter to cover the unpainted area which was exposed when the old thermostat was removed. I was concerned about installing this myself but it was relatively easy. I enjoy the ability to adjust the temperature via the Internet so the temperature is comfortable when I get home.

This is my second Nest thermostat for my second home and it’s reliable and sleek just like the first one. I bought white this time around and it’s a really stark white that looks good against the stainless steel. It works perfectly and setting up was easy. Great buy and it was on promo!

I love this thermostat works and looks great very easy to use

Thermostat was easy to install and set-up. Now I can control temp from my phone and after a week or so of turning up the heater when I get up for work and it's cold, the unit has learned to do this on it's own! Also, I applied for and should receive a $75.00 rebate/bill discount from Southern CA Edison.

Just installed this thermostat in our home and can now control and have access to and control my home’s temperature from afar. Quality product with an easy install. Replaced a Honeywell Lyric thermostat that worked OK, but not as seamlessly as the Nest. Highly recommend.

did not use best buy one in the end due to nest sending a replacement for our bad one. nest support was responsive online and required pictures. they do not send new nest products to replace only refurbished ones and then tequire the faulty nest to be sent to them. our original nest lasted about a year before it malfunctioned and the refurbished one sent by nest company worked for a couple months before some setting seemed to disappear such as fan modes disappearing. also it auto set the heat to not turn on somehow even when it went below the user set lowest temp threshold when we thought we had turned the learning off. luckily the pipes did not freeze. overall, this device is nice when it works but does not seem to be reliable in the long run. we have no other smart thermostat to compare it to. our old no smart thermostat was much more reliable. if you would like the other smart functions to control the thermostat remotely, then this may be for you.

Installing two of these was really easy. Connecting to Wi-Fi and controlling these from both my smartphone and the Web interface was a breeze. I tried an ecobee at first, but they wouldn't connect and customer service couldn't help. Not to say that the ecobee thermostat isn't good, these Nest thermostats were painless. They have been running almost two months now. Very happy.

The Nest install was easier than I thought it would be, especially the phone app set up. The actual device has been working as designed with no issues such as internet connectivity. I have not paid that much attention to the features that it may have, but is nice to know when I am on vacation I can turn the unit off from hundreds of miles away.

Very Happy. The Nest delivers as promised. Reducing Temps in the evening and warmer temperatures great us when we greet the morning. The bonus was the ease of installation, I was apprehensive but, installation was easy, and for a guy with 2 left Thumbs, that's saying something.

I’m very happy with my choice. It was easy to install once I looked up installing from YouTube. I think nest should create a digital instruction manual to go with their product. Product is easy to use overall set it and forget it essentially.

Works perfect ! I just brought to replace my old one. Easy installation in about an 1 hr:

I was very excited to buy my home so I could start making it "smart". This was a great first purchase! Plus Focus on Energy of Wisconsin is giving $100 rebate to buy it. It only took two days to start learning our habits and the energy saving kicked in right away! Very easy to hook up. Get the app, it's a must. Can't wait to have other products to make this home even smarter.

It was easy to install and set up. It is very convenient to be able to control it remotely and to set a schedule for the use.

I absolutely love the ability to control my home thermostat from my phone. It’s easy to change the temperature, program, and read the current temp. I have had zero problems with nest and am so glad I purchased it. I also love how it records your temps and usage so you can look back on how much energy you are using and at what times.

I've owned every generation of Nest Thermostats and this is the best one yet. Small, sleek, highly functional and very easy to use. Some might find it's built-in weather forecast to be a party trick but it does come in quite handy and is an unexpected surprise beyond it's core command and control of your HVAC system from anywhere you happen to be.

love these thermostats for the most part. They look great and the ability to control them from anywhere is nice when you want to come home to a comfortable temperature but not have to run your A/C all day for example. The only downside I have seen so far is the inability to lock a temperature in and keep it there. I have not found a way to do this yet. i understand it defeats the purpose of a "smart" thermostat but sometimes, you just want to hold a temperature.

Product comes pre-installed checklist to make sure it is compatible with your existing system which is nice. Installation is quite simple, just make sure you label the wires when you disconnect the old unit to simplify installation. Setting up with home WiFi is a snap. App works great, both iOS and Android. SCE and SoCal Gas rebate clinched the deal.

I am extremely happy with my purchase of the Google Nest! We moved into a larger home with two HVAC zones and needed to make sure we weren't spending extra money and energy on heating and cooling the place, especially when we are gone most of the day at work. I'm so happy we can choose to turn on one of the systems and even do it before we get home to make sure that we can have the heater on when we get home!