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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,786 reviews
  • Rated 5 out of 5 stars

    Why

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice product easy to work with..I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unless you have lady fingers use the app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great my only issue is i got big man hands and its real sensitive so operating it from the thermostat itself is an issue for me i have to use my tablet or phone.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jason0211, we’re glad to have your feedback about the Nest Thermostat. It’s unfortunate to learn that your experience with operating it from the unit itself is less than ideal for your situation and we’re sorry for the inconvenience it could have caused.

      We designed the Nest Thermostat to provide a more simplified interface. But We’re taking your feedback and we’ll pass it along to the right team as we always aim to improve our products and services. In the meantime, you might find these links below helpful for you:

      Control your Nest thermostat with the app: https://support.google.com/googlenest/answer/9249866
      Change the temperature on a Nest thermostat: https://support.google.com/googlenest/answer/10178773

      We care about your experience. Please let us know if there’s anything we can help you with and feel free to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works and looks great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a smart thermostat to replace the old dial thermostat that was on when we purchased our home. We have alot of Google itemsand decided to puchase the Nest. Looks great on the wall, easy to turn on/off, set the temperature through the Google Home app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but basic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely an upgrade but its very basic when it cone to how you can control it from the app. You cant turn it on or off you can just set comfort temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Smart Thermostat was easy to install with the help of the app. Programming the schedule with the app was easy, as well. My favorite feature is changing the temperature using my phone no matter where I am!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this unit. I had a c wire issue and even when fixed this thermostat gave me issues. Didn’t act reliably and google themselves couldn’t assist me with the issue. It would misread the actual temperature in my home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years I was pleased with the generation 2 nest thermostat, unfortunately google decided to cease support for it so a replacement had to be found. After review this seemed to be an easy replacement, which it was. I was able to change over to this in about 20 minutes. Still learning all the 'bells and whistles' to it but overall, it was an easy transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, smart, and energy-efficient!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the Google Nest Smart Thermostat (Snow) and I’m extremely satisfied with how it’s improved my home. Installation was straightforward, even for someone with limited experience—it took me less than 30 minutes using the Nest app. The design is clean and modern, and the Snow color blends perfectly with my walls. It looks great and doesn’t draw too much attention. What I love the most is how smart it is. It learns my habits, adjusts temperatures automatically, and helps me save energy. The Google Home app makes it super easy to control remotely, and I love being able to adjust the temperature from my phone or with voice commands. The energy-saving features are a huge plus, and I’ve already noticed a difference in how often my system runs. It's affordable, easy to use, and works flawlessly. Highly recommended for anyone looking to upgrade to a smart thermostat without breaking the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice,sleek and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install Google has a guided setup which takes about less than 10 minutes, very sleek really like brush nickel look and the screen is very subtle with limited controls performs very well the device learns your habits and finds ways to save you money which is cool. The google nest thermostat was the last piece to turning my house into a smart home and we really enjoy the ability to change the temperature of the house from our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the open box item via BB’s site. Everything but the manual was included - that is easy to obtain via google search. Anyhow. Some nuances in setup, I had to “lie” to the app to get it to recognize wiring. After that, scheduling was easy. Screen activation via presence is kind of nice also. Matter integration allows me to add to HomeKit and the interface is easy to navigate - same can be said for Google Home controls. Do yourself a favor and get the trim plate, my thermostat was attached to an early 90s vertically placed electrical j box and the Nest plate integrates well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add a Qualifying Instillation Warning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation was “spendy,” but it got done. After a month, three electricians and a furnace technician, it works. We purchased a 1914 house two years ago, and we are systematically upgrading. Be wary of embarking on choosing this for a very old house. It works, finally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Reliable connectivity. Love the fact I can change the temperature from my bed now. Also like that it goes into eco mode when no one is home. Great deal with the ComEd rebate too. Note: No C-wire is required to install. Proof of my configuration in attached picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furnace updated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them installed. I really love them. I can check on my new furnace and garage temps anytime of day. Highly recommend them. It was tricky getting set up. Had to have my electrician call for instructions. I could not have done that myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat at a great price! One of the cheapest smart stats you’ll find and the controls are intuitive and install was pretty easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updating from 1st Gen Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring was different and didn't work without changes at the main board. Would have been nice if all the programming transferred over. Best Buy experience was fine though. Hope Google will support the product for the long term as they are stopping support for 1st and 2nd Generation even though the hardware was still working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but annoyed at the fact that only one person can control the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and set schedules. Night and day difference if you are previously using a non-smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: Smart, Efficient, and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat makes controlling home temperature effortless. The app is intuitive, scheduling is simple, and energy-saving features really cut costs. It learns preferences quickly and adjusts automatically for comfort. Sleek design blends with any décor. A must-have upgrade for convenience, efficiency, and smarter home climate control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty cool little device, really changes the look and feel of the room i installed it in. Wish i had done my research first before buying it. Even though it uses batteries it still needs an outside power source for the Wi-fi feature to work. A little annoying that a product that is advertised as a Wi-fi thermostat needs extra stuff for that feature. You will either need to connect a C wire to the unit or buy a Nest Power Connector. I do have the C wire connected to my Nest but still says theres not enough power for the Wifi to work. Though i am able to turn ON the thermostat via my phone app, BUT it will randomly disconnect from the Wi-fi and then i have to manually turn it OFF from the Nest device.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi, KnockKnock. We understand you're having trouble connecting your Nest Thermostat to Wi-Fi due to the missing C wire. This can be frustrating, but I'm here to assist you!
      In some cases, a C wire or Nest Power Connector is needed to provide consistent power to your thermostat. If you encounter an error message stating "The C wire isn't getting power," here are a couple things you can try:
      Turn off the power to your thermostat at the circuit breaker.
      Carefully check the C wire connection to ensure it is secure.
      Turn the power back on at the circuit breaker.

      If you're still experiencing issues after these steps, don't worry! You can contact a pro for help, or you can visit our support resources for troubleshooting steps and more assistance.
      Here are some links that might be helpful:
      Error codes: https://support.google.com/googlenest/answer/9240096
      Contact us: https://support.google.com/googlenest/contact/social_googlenest Nest

  • Rated 4 out of 5 stars

    Ease of the Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the next thermometer, so far so good, was easy to set up , but only confusing part was if I needed a c-wire or not. This was great because now I know if anyone is increasing the heat. Had an issue with in-laws turning on the heat in the middle of Summer!!

    I would recommend this to a friend
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