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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $132.98
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2485 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,485 reviews
  • Rated 1 out of 5 stars

    Stay clear of these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed 20 feet away 20mb on a 1gb connection Right in front of the base speed was fine. Support did not offer much help other than to tell me I did not understand how they work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is horrible. We paid $200 for this to boost our current system and it has NOT added any value to our current system. Will not do this again. They are paperweights!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and reliable connection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to setup and most importantly it offers a connection that you can rely on while moving around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nicely packaged terrible product.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up but that is about it. You cant configure anything and they drop connection CONSTANTLY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Speed at device level is at least 50% slower than old wifi I hoped to improve. Best Buy's return policy makes this purchase particularly painful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found setting up the software for this to be annoying. Way too much intrusion into my house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad internet device! conflicts with other devices and does not exceed 20 mg speed! I chose to return and buy one from Asus, which worked perfectly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this, the wifi was slow and mesh was not great. I would go with the updated nest mesh wifi or a different product altogether

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 for performance , but I gave it a 1 for lack of instructions for installation !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google wifi 3packs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better on connections By using this, my Nest iQ cameras do not get full coverage... too slow on connection Going back to the nighthawk !!!!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi SpeedChaser,

      Thanks for letting us know of the slow Wi-Fi connection issue with your Google Wifi. We’re sorry to hear you encountered such inconvenience.

      There are several reasons why this can be happening and we'd like to assist you in resolving this. To start with, you can take a look at the following factors and troubleshooting steps:

      - Home layout: Building materials and other objects located between your router and Wi-Fi points or between your Wi-Fi points and mobile devices may slow your connection. If possible, try to use your device within a clear line of sight to your router or point.
      - Check congestion: There could be congestion on your Wi-Fi network if you have many connected devices to the network. As all these devices consume a portion of your available Wi-Fi bandwidth, your Nest cameras may not get high speeds. You can try relieving the network by disconnecting some of the devices to see if this would increase the Wi-Fi speed for your Nest cameras.
      - Restart: A quick restart to your modem can fix internet connection problems, improve slow performance and resolve common wireless issues. Even if your modem appears to be working correctly, you may need to restart it to establish a secure connection to the Wi-Fi point.

      If the issue persist, feel free to reach out to us here: https://support.google.com/wifi/contactflow madebygoogle

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a piece of junk I have had to geek squad people here to put it in neither one could took it back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No flaw in this product I used to have alot of dead spot and now I have none plus super easy set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible not service even if within 40 feet. They are not good at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total nightmare. Works great but not for outside or outbuildings. Plan on a secondary access point .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 4 hours to set up. Complete disaster. Once it was finally set up worked ok but terrible service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get frustrated having to deal with most anything internet, but these made it very simple. I turned my modem router into just a modem. Then used these google mesh routers as my new router. Along with it being simple to set up, my wi-fi is much faster and even speeds everywhere in my apartment. Bonus it instantly connected all my devices that were connected to my old router.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult it set up, would not mesh with internet. Very little instructions comes with product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Return policy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working No return after 30days, very bad return policy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference in my connection. Very easy to set up as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Wifi - Does Not Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not help ONE BIT and very expensive. Stay AWAY! Tried it in several rooms.

    No, I would not recommend this to a friend
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