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Customer Ratings & Reviews

Your price for this item is $132.98
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 2485 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,485 of 2,485 reviews
  • Rated 1 out of 5 stars

    Buyer Beware - if they fail, you will get no help.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not technical, and you are looking for basic controls to try to stop your kids from staying on the internet all night, these are ok. I had mine for about 2 years before a firmware update ruined them. I am technical, and I tried to resolve this with factory resets, etc. Nothing worked. I thought I had DNS issues with my ISP, but it turns out these things had just failed. I switched to another company that Best Buy doesnt sell, and I stopped having the issues. Buyer beware. Googles support on these devices is non-existant. Thousands of people are having the same issues I have had for years. Nothing has been done about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality, Google's products don't last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent way too much money on google's wifi, at first it worked fine, but over the long haul, connectivity was really poor. After spending 8 hours with the technical people (who are not bad and really tried to help), I had to throw $500 worth of Google crap away. I would not recommend every buying google's products they are poorly made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work at all and there is no support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. This does not work. There is no support. You will waste hours of time. Do not under any circumstance buy this. All of the positive reviews are not real.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work in old lath and plaster homes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned due to not enough signal strength in an old SF home that acts like a Farady cage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you have neighbors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Waist of money. Useless. Called Google (in the Philippines) to be told they couldn't help me at all.

    No, I would not recommend this to a friend
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