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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 93 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers often highlight the XR Glow Electric Scooter's overall performance, speed, Bluetooth connectivity, and lights as significant advantages. The scooter's battery life, portability, and size also receive positive feedback. However, some customers have reported issues with the scooter's charging functionality. Overall, the scooter seems to be well-received, particularly for its features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 93 reviews
  • Pros mentioned:
    Bluetooth, Speed

    Rated 5 out of 5 stars

    Kids perfect scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter for kids my 8 and 10 year old love it. It has Bluetooth included to listen to music and a cool led light too. What i like about the scooter is perfect for kids because is not too fast and easy to managed.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Speed

    Rated 5 out of 5 stars

    Awesome scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 10 yr old son and im really impressed. The led lights are so cool. You can change the colors and look very smooth. I rode it also , i weigh 125 (there is a weight max) and the ride was smooth and brake stops slowly , you dont fell the instant jerk if you press it all the way. My feet fit perfectly and speeds up quickly. My son had a razor scooter which he loves but has had several accidents. The razor scooter wheels are thin and arent regular rubber tires. This one the tires are bigger, sturdier and where he rests his feet have alot of space unlike the razor. It has bluetooth, connection was simple just turn bt on and connect to xrglow. This def was one of my favorite purchases in a while and cant beat the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hit or Miss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that I purchased the latch to fold it was stuck and the wire that connects to the handle bar was inside if the bike frame and non accessible. It was very disappointing. When my son woke up for his birthday he was staring at an unbuilt scooter. I was able to return it. The second scooter has been fine so far. The latch that folds the bike works just fine. Took me 5 mins to put together. Takes 5 to 8 hours to charge. Here is a picture. My son is 10, 4ft 10in and the handle bars is at the last marker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gotrax electric scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool my son is Super happy with this electric scooter he loves it i recommend for your kids...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electric scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good the battery is mid the speed is good I like the way it speeds up the brakes are slow so it doesn't throw you off

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old loves this scooter and loves that it has Bluetooth also. The scooter runs great so far and no issues as of yet so hopefully it stays that way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy, i have a command 100% this product.

    I would recommend this to a friend
  • Pros mentioned:
    Lights

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very safe and easy to use for my 6-year-old son, the connectivity is good, and the lights make it visible in the dark! 100 recommended

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A total disappointment with this purchase. In two weeks it was no longer charging. I made a claim and they asked me for more until they told me that a patye would be sent. A month has passed and I'm still waiting for it. What bad service? They have? Please don waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy. i used points so i do not care .do no waste your money. cheap made garbage. my daughter used about ten times and started cutting out like many web stories.. I reviewed web and found out it has issues with wiring. On this one the battery had 2 wires that were not soldered on battery. also battery case had several broken snaps. my kid rode maybe ten times. 5 months old. the app is also garbage. check it out. with issues i read on web on all models from this brand best buy should noy carry this brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love this scooter. The best gift for 3 kings day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dangerous scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dangerous scooter I don’t understand how the wheel broke off the way you did could be really damage my daughter..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lights, Overall performance, Portability

    Rated 4 out of 5 stars

    Great scooter but was faulty out of box 1st time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have give a 5 star rating for this product if it worked just fine out of the box. The first time we received the scooter it was defective out of the box. The handle did not lock in as expected. Tried calling the manufacturer but they asked to send the scooter back to get it fixed which we did not want to do it. So we returned it and got a replacement scooter from the Best Buy. Here is the honest review of this scooter after using it for over 6 months. I purchased the GoTrax XR Glow Electric Scooter for my 7 year old who has been using it regularly. Note - This scooter is for the kids and not for the adults. It will be able to handle riders of weight upto 132 lbs without any issues. 1. Performance & Range The XR Glow promises to deliver up to 11 miles of range on a single charge. My kid uses is regularly and we charge the scooter once in a few days. I am pretty sure it atleast gives over 8+ miles on a single charge. This is ideal for short commutes and/or casual rides. The 150-Watt motor provides with a top speed of 10 mph, it’s perfect for the kids without the intensity of higher-speed scooters. The acceleration is decent and the scooter handles moderate inclines reasonably well. It’s not built for high-performance hill climbs, but for everyday flat-ground use, it does a good job. We bought this scooter for our 7 year old but even the elder one who is 13 years old uses this scooter and this scooter still does a great job. 2. Ride Quality The scooter feels stable and comfortable. The deck is wide enough for a secure stance, and the glow-in-the-dark wheels add a fun and stylish touch while increasing visibility at night. The braking system is good and gives a sense of control even at top speed. The handlebars are sturdy and easy to grip, making it comfortable for riders. 3. Build & Portability One of the things I appreciate most is how lightweight and portable the XR Glow is. It folds down quickly, making it easy to carry upstairs or store in a car trunk without any hassle. The overall build quality feels solid — not premium, but durable enough for daily use. 4. Lights & Safety The integrated lights in the deck board and glow-in-the-dark wheels enhance visibility, especially in low-light conditions. My 7 year old loves the lighting. 5. Value for Money Considering the performance, portability, and extra design touches (like the glow wheels), the GoTrax XR Glow offers excellent value for its price range. It’s a strong choice for beginners, teens, or anyone who needs a reliable, everyday electric scooter for short distances. 6. Solid Tires The tires are solid and resistant to flats. They are sturdy and makes the scooter safer to ride unlike the other scooters in the market which can make the riders susceptible to fall. Pros Up to 11 mile range 10 mph top speed — ideal for city cruising Fun glow-in-the-dark wheels and lighted deck board Lightweight and easy to fold Comfortable and stable ride Good value for everyday use Cons Not suitable for long commutes or steep hills Final Verdict The GoTrax XR Glow Electric Scooter is a fun, practical and affordable option for kids who wants convenient short-distance transportation. It strikes a great balance between performance, portability, and style — perfect for beginners, students or casual riders. Highly recommended for those looking for an easy, everyday electric scooter without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Glowing Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the kids love it. It's perfect for just getting around the neighborhood. The charge lasts a good amount of time and it doesn't take long to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Lights, Speed

    Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent electric scooter and a great buy. Perfect speed and milage. Nice wide and long platform for placing your feet. Excellent balance. Accommodates a 7 year old and a 70 yr old singularly. Nice looking scooter with the board lights too.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Lights, Overall performance

    Rated 5 out of 5 stars

    GoTrax Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old loves this scooter. The lights are fun and she loves that it has Bluetooth also. The scooter runs great so far and no issues as of yet so hopefully it stays that way

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gotrax Glow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid toy bought for one of my kiddo. Scooter is Not too fast, not too slow. It is safe enough.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Scooter for Kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to drive with friends.I bought this e-scooter for my nephew, and it’s been an absolute hit! It’s lightweight, sturdy, and designed perfectly for kids. The speed is just right — fast enough to be exciting

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast range, fast adjustable speed, flexible durability, comfortable handles , price great for what product does , and portability is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter my son loved it said he wants another one

    I would recommend this to a friend
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