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Customer Ratings & Reviews

Your price for this item is $239.00
The comparable value price is $239.99

Customer reviews

Rating 4.2 out of 5 stars with 47 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it installed in a 75” samsung tv and it works perfectly! I didn’t payed attention to the dimensions and length but it still works and its a good quality product 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun lighting addition to the living room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was fairly easy. Love the customization you can do with the lighting. The app could use some simplifying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good better than the camera model ones , matches screen perfect with no delay

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyers beware! Doesn't work properly with console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you connect this to a ps5 or console, Don't count on it working. In the middle of matches, this device causes my TV to randomly turn off about every 3-4 minutes or so. I contacted Govee support about it and they offered a suggestion. I followed that suggestion, and it still happened. I then contacted their support again and was told to contact best buy for support. So now I'm out $260 for something that doesn't even work and now is outside the return window! Save yourself the money and do not buy this setup!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False product information

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely disappointed with how this product is listed on Best Buy’s website. I ordered this Govee AI Sync Box, but the specifications shown clearly belong to their newer Ai Sync Box 2. That’s a major difference in features and performance. This isn’t Govee’s fault — the issue is entirely on Best Buy for posting inaccurate product details. Now I’m stuck with a lower-tier older product that doesn’t match what was advertised. Please fix the listing so others don’t fall into the same trap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Adhesive doesn't stick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light strips do not stick to the TV despite following the instructions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Product Listed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, you are claiming (as well as a Govee Representative in the questions) that this is the Sync Box 2 and yet reviewers calimed they received the old version. Your product title conflicts with listed specs. Don't feel comfortable ordering this product with inaccurate product info. Will have to buy from Amazon or Govee direct. Fix your listing.

    No, I would not recommend this to a friend
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