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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1364 reviews

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89%
would recommend
to a friend
Page 1 Showing 1-20 of 1,364 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Finally free of ink cartridges and their high cost

    |
    Posted .
    Owned for 1 month when reviewed.

    Finally free of ink cartridges and the high cost of them drying out in between uses! I don’t know why it took me so long to purchase this laser jet printer. This was easy to hook up to my Mac and IPad and phone. Prints instantly and quick. No more low to no ink in between printing. Replacing a toner cartridge is much cheaper and less frequent. Couldn’t be happier with my purchase and Best Buy had the product I wanted at a fantastic price, free shipping and did I say Fantastic price? They beat “A” and all other places I looked. Nice and compact.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fast and Compact Laser Printer

    |
    Posted .
    Owned for 1 month when reviewed.

    Fast and compact wireless multi-function laser printer. It is easy to print from with Apple iOS, Apple OS X, and Windows 10. The scanner works with Windows 10 over wireless. Only thing to note is that the printed paper has a curl to it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Works great, very easy setup!

    |
    Posted .
    Owned for 1 month when reviewed.

    It may be on the small side, but it does everything it’s supposed to, at an affordable price. Nice quality printing, easy to setup and use wirelessly. Prints from my phone just as easy from my laptop. Need to make a copy or scan something no problem, easy peasy! Oh, did I mention that it comes with a toner cartridge that’s a sample but you can print like 500 sheets or more! HP has got your back if you should have any questions or not sure how to use a certain function. HP is just a click away to set things straight.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Laser printer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Very impressed with this laser printer. Very efficient and fast. First laser printer that I’ve owned

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Home use, Print quality

    Rated 5 out of 5 stars

    Simple and easy printer

    Posted .

    Works great! I've been using this for about 2 weeks now and I haven't encountered any problems. Setup was easy as well. I was able to install the printer using the app they tell you to use and was able to install the printer without the app, so everything has been printing wirelessly, especially since I'm still working from home. I read that when some customers print, the paper would slide back into the paper tray. There's a little paper tray for the paper when you print. The ink they provided also has ink.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Price, Print quality
    Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    HPs Instructions are useless. Still can’t use it.

    |
    Posted .
    Owned for 1 month when reviewed.

    I’m hoping eventually I’ll be able to us my Android phone and the HP printer app to direct the printer to copy or scan. My son came over and finally connected it to my WiFi. I thought about returning it but the next available laser jet printer was beyond my price range. Currently it prints a copy of the bottom half of the page on the bottom and top of the printed page. The copy posted had a riddle on the top of the page for my Grandson to practice cursive writing. Not certain how this option would ever be useful, but so far that’s the only way the laser jet has worked. If I can’t correct the issues soon it will be returned. I’d really Ike to have a printer that’s easy to use. The pages that have copied arrived amazingly fast and clear. Seems to be a great printer if it would just copy, print and scan the items needed.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I am sorry to hear that your printer is not performing like it should regarding the scan and copy functions. I can understand why that would be puzzling as well as disappointing, so I’ll offer some resources and information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems. One tool you’ll find is the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Reach that page by following this link:
      - support.hp.com/us-en/topic/diagnostics

      If the problems persist, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer for beginners like me

    |
    Posted .
    Owned for 1 month when reviewed.

    Awesome! It is exactly what I was looking for. Easy to use it. Excellent and fast. Reasonable price

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Home use, Set up

    Rated 5 out of 5 stars

    Excellent little printer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Excellent little printer/all ion one! Nice size, quick and pretty quite. Easy set up and install and use, home office or personal. FYI - NOT color = B/W only

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Waste of money

    |
    Posted .
    Owned for 1 month when reviewed.

    It over heats and glass broke on scanner within a week of having it

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m so sorry to hear your printer overheated and that the glass on the scanner portion broke. I can understand how this would be quite unsettling, especially considering you’d had the printer only a week. Given that, I’ll offer some suggestions that I hope will help.

      I recommend that you contact us directly at +1 800-474-6836 so we can address the issues you describe. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Home use, Set up

    Rated 5 out of 5 stars

    Easy to instal and great printer for home.

    |
    Posted .
    Owned for 1 month when reviewed.

    Have to be there to get the copies, otherwise the paper fall in to the paper to print and go to the printer again and again. Making a loop.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great printer for the price

    |
    Posted .
    Owned for 1 month when reviewed.

    Good little printer - especially for the price. My son was astonished when I printed something out - and didn't have to ask him for help with setting him up. If I can do it, anyone can.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    HP multi-function printer, with one teensy problem

    |
    Posted .

    The Best Buy portion of this was excellent. They had the product, I purchased it online, and they placed it in my car, curbside, hours later. The product itself does most of what I expected. It is a very small footprint. It is a laser printer, so I don't have to deal with clogged and expensive ink cartridges. The only problem is that it won't print PDFs from applications using Adobe software. Not from any flavor of Acrobat. Not from browsers that use an Adobe extension. This is because HP still won't license PostScript from Adobe, and uses emulation to manipulate the data in the print file. I last ran into this problem with the HP LaserJet 4050, a very common printer that I used to support. PDF files can still be printed, but it requires forcing them to open using a non-Adobe application, and then printing from there.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great compact wireless printer, connection issues

    |
    Posted .
    Owned for 1 month when reviewed.

    Pros: fast, black and white, if you print a lot of documents then this is for you. Cons: connectivity issues drop and sometimes pc doesn’t recognize the printers or printer is not available. I have the professional model of this printer at work and it sucks big time. Every time someone finishes printing something we get a notification from the app saying the printer is out of paper. That’s why I decided to buy this MFP M29W model. It’s just black and white and compact enough to fit on the cart printer. You are welcome

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Cons mentioned:
    Color

    Rated 4 out of 5 stars

    HP Laser printer

    |
    Posted .

    This is a great starter laser printer. It doesn't have color only black but its like having your own mobile office! It prints copies and scans. Its my very first ptinter and I love it!

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    It works

    |
    Posted .
    Owned for 1 month when reviewed.

    I was tired of buying expensive ink so I bought this HP Laser printer. Even though I have always hired someone to connect my printer, I did this my self and I managed to get it working. I print infrequently & mainly need it for printer return labels for Amazon orders. When I turned it on a few weeks after I had initially gotten it to work, it would not work in the wireless mode and I needed to reconnect to my desk top. It now works OK and I can print from my desktop computer or my iPad. This unit is very compact and light weight. I don’t like the controls and sometimes I can’t figure out what the symbols mean. When I made a copy, I had to goggle the instruction manual since I could not figure out which button to press and I have used many different printers over the years at work & home so I am not happy with how it lacks intuitive use. I do miss having colored ink and didn’t think I needed it but now I realize that for some spread sheets, color really helps.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AugChrisKids Laserjet black ink printer

    |
    Posted .
    Owned for 1 month when reviewed.

    Great printer for simple basic office or school work. Find it extremely useful for printing forms/documents, school worksheets, coloring pages for kids. Scan/Copy documents. I love scanning certain important items & file into my computer. Small enough to fit in small space areas. Love this printer.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality!!!!!!!!!

    |
    Posted .

    Overall great product, good quality, easy use!!!!!! I’m so happy!!!!!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Just what I needed

    |
    Posted .
    Owned for 1 week when reviewed.

    I haven't the need to print a whole lot of stuff; just documents, receipts, etc., so this printer is perfect for me. It is comparatively small, so it doesn't take up much desk space, which is important for me. It is monochrome, which is fine, as I don't need to print in color; nor is there an ADF, which I also don't need. It's just a very competent all-in-one laser jet printer that's also affordable, quiet, and quick. And I don't have to worry about ink cartridges drying up from infrequent use. What's not to like? Highly recommended.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy fast.

    |
    Posted .
    Owned for 1 week when reviewed.

    I've done the same thing a lot of other folks do with printers. Buy one, use it twice, then try and use it again maybe a year down the line. I don't know how many times I've had ink cartridges go to seed in the time between using them, and I've either had to switch cartridges, or pick up a new printer. Laser SHOULD correct that, though I haven't had it long enough to see. What has been a serious improvement is print time. The first job I put it through, I thought something had gone wrong and it was kicking out blank pages. Nope, it was done.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Prefect printer for us

    |
    Posted .
    Owned for 3 weeks when reviewed.

    We needed a printer that would work in our motorhome as we moved into it to travel this year. We love how compact that it is and fit very nicely into the space that we have provided for it. We wanted a tase printer as not to deal with ink cartridges that would dry up on us in the past. The warm up is amazingly fast compared to our previously owned office model. The wireless feature is great and works easily with our Macs. Copying works well and we haven't had a need yet for the scanning feature but that is a project coming soon. I would but this again.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend