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Customer Ratings & Reviews

Your price for this item is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,647 reviews
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a few times, but it was easy to set up, app is good, and I’m impressed w the photo paper print quality. Good size, not too slow, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and got a printer. Easy setup, prints and copies great!!! It’s been used quite a bit…my daughter is doing ‘virtual’ classes so prints a few things :) The printer is in the basement, my office is upstairs - no issues printing. Love that I can print from the laptop and from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great Printer is working great and simple to use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great printer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked Great with great copy presentation as needed for approx 4 months and then the WIFI started to drop out almost daily requiring a reboot almost daily. Item was returned and replaced no questions asked. Best buy has one of the best return policies out there. ***On a side note I did purchase the extended warranty plan to alleviate any concerns for the next 4 years. Highly affordable for worry free usage for the next 4 years.*** Only gave it 4 stars due to WIFI Issues that devloped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp printer Smart Tank 6001

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well once you have it set up. Instruction manual is vague when it comes to the setup. It is not a quick and easy hookup and print like other hp inkjet printers. It gives enough information to lead you to print the rest of the instructions from the printer to complete setup. I still haven’t figured out how to print using the direct USB wired hookup. Other than that, the print quality is good and it prints rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. clear prints easy to use. Great addition to home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Scanning

    Rated 5 out of 5 stars

    HP Smart Tank 6001

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with the quality of the printing. Easy to set up. The price was right also. The only challenge is when you scan, it's not automatic. But good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size

    Rated 5 out of 5 stars

    Great little printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small printer with toner refill bottles. Easy set up and copies are very clear and colorful. I would highly recommend this printer who wants a nice home printer with out a lot of bells and whistles but has the necissities you would want from a printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect printer. Easy to set up and work with. I like the refillable ink cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Day 2, Working Extremely Well!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale, with a gift card, and utilizing a trade in of my nearly 10-year-old HP that finally quit working [$30 - thanks, Best Buy!] I had to print some documents for a Monday morning meeting, so I picked this up Saturday, and set it up in about 35 minutes using the online instructions. Connected quickly to my Wi-Fi, ink bottles filled their reservoirs quickly, print heads installed without any problems, ran a test page, set up the scanner, and I had my materials printed in less than 15 minutes after set up - and they looked GREAT! Granted, with all of the tape and "stuffing," it took about 10 minutes to get it plugged in, but the end result - the documents - looked fine. My only minute complaint is that the electrical cord isn't very secure into the printer, but some Alien Tape took care of that dilemma in a matter of seconds. I highly recommend this printer. Will come back with more information after some extensive use and printing photographs!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Scanning

    Rated 4 out of 5 stars

    Great printer and ink refill process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer especially if you like to just print documents and pictures. The ink fill process is great and greatly reduces the cost of operation. The scanning operation and requirement of using the HP Smart app is also a rather big disappointment. Very limited operation while at the printer. Double sided prints are also problematic when generated from Scans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer ☺️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP Smart Tank 6001 for my home office printing and I’m very happy with it. The print quality is excellent — both documents and photos come out crisp and clear. The setup was straightforward, and I love that the large ink tanks mean I don’t constantly buy replacement cartridges. It comes with enough ink included to last a long time, which has made printing everyday pages much more affordable. The wireless printing works well most of the time, and the HP Smart app makes printing from my phone really simple. Overall, it’s a great value for the price for anyone who prints a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Trade In Not accepted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer seems to work just fine, but I will tell you after 20 years Best Buy has lost my business. The trade in coupon of 30 towards your next printer that is featured (I recycled my HP Envy to purchase the HP Smart Tank 6001) was not honored. Best Buy in Portage MI refused the use of the coupon and when I called to find out why, I was conveniently hung up on 4 seperate times. When I called the main best buy number, the same thing happened. If I wasn't in need of this printer for prepping for my daughters Confirmation, I would return it immediatly and buy directly from HP. You can bet I will be buying all my future purchases directly and not from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and seems to work well. Am looking forward to saving money on ink. I also like that it is much smaller than my last printer and thus takes up less space.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Ink tank based printers are the future!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great printer. I love that it comes with "2-years" of ink out of the box, and replacement ink is super cheap compared to cartridge based printers. The initial purchase price is higher, but the amount you will save with the ink bottles compared to cartridges will more than pay for itself. I purchased 2 units for my business and was so impressed, I recently replaced my home printer with this same unit. The only downside is the HP Smart App that is recommended by HP for initial configuration. For some reason HP only allows the app to be downloaded through the Microsoft Store but my office computers are locked down so the Microsoft Store is not an option. I managed to download the app on my personal laptop and with some computer skills managed to transfer it to a flash drive and install on said officer computers. I must say, alternative manual method for initial configuration is time intensive so I highly recommend the streamlined HP Smart App if possible. Said restrictions on the app and the laborious manual method are the only reason i deducted 1 star overall and 2 stars on the "ease of use" rating.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Love the ink supply!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer especially for the refillable tank ink system. My previous printer I was using instant ink but received a cartridge that couldn’t be read by instant ink and wouldn’t print. So far I’m happy with this printer but sometimes since it’s hooked to WiFi only documents don’t print and I don’t see an error message . Print quality is good for my home printing purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves on ink, easy set up, no issues so far. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up. It printed quickly and dode to sided copies. It what I needed. The brand is one I've brought before and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer is fantastic! It delivers crisp, high-quality prints and works efficiently without any hiccups. Setup was straightforward, and the wireless printing feature is incredibly convenient. It's quiet, fast, and reliable—a perfect addition to my home office!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love This Printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wireless printer! No more wires hanging all over the desk. Fast printing, I like the ink tanks with room for a lot more ink to last longer than our previous printer. Takes up little space on the desk! I like that it prints on both sides by just checking a box. Simple set up...very clear directions!

    I would recommend this to a friend