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Customer reviews

Rating 4.1 out of 5 stars with 22 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.1 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 22 reviews
  • Rated 3 out of 5 stars

    Doesn’t connect to either-fo

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    Posted .
    Owned for 3 weeks when reviewed.

    Prints nicely. But stopped connecting via wireless-go. Spent many hours with Geek Squad tech online trying to get it connected. Then spent more time with HP tech trying to get it connected. She finally gave up, said it was our internet provider , and rudely stopped our online chat without asking if I had more questions. I finally bought a cord to connect printer to computers. Too much trouble. Will not buy a wireless printer again!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good, inexpensive printer

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    Posted .
    Owned for 3 weeks when reviewed.

    A good, inexpensive printer with BIG ink tanks. Works well on the internet printing from my two computers. Simple to install. I bought several cheap ones from other manufacturers and was not happy with them. HP does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had to retire my old printer

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    Posted .
    Owned for 3 weeks when reviewed.

    I’ve needed to replace my old printer for a while now. My old HP had all but given up the ghost. I’ve always had HP printers and have always been very satisfied. My brother in law has two Smart Tank 6001 Wireless All-In-One Inkjet Printers, so I bought one. The hook up was easy. And so far it has worked perfectly. I’m really enjoying printing again. Looking forward to making Christmas cards this year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SmartTank 6001 review

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    Posted .
    Owned for 1 month when reviewed.

    Really enjoy the printing quality, but wish it had exterior buttons to use as scanner. Have to use app or computer to set up scanner. Is annoying if have multiple papers to scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor User Manual

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    Posted .
    Owned for 1 month when reviewed.

    The printer is of high quality; the only drawback that I've encountered so far is the lack of clear explanation of the controls. The "user manual" is not very clear as to what the controls mean as there are very few indications, for example, as to what a flashing power icon means.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tank printer

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    Posted .
    Owned for 1 month when reviewed.

    I like the fact that you don’t have to buy print cartridges so often (which are very expensive)the print quality is excellent and the speed is exceptional. It was a little more expensive than the other choices we had but we’ll be saving money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    Owned for 3 weeks when reviewed.

    Printer is great, upgraded and love the cheaper ink refill option... great printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HPtankprinter

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    Posted .
    Owned for 1 month when reviewed.

    Good overall print quality. Connecting to devices was bit challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted .
    Owned for 1 month when reviewed.

    Replaces an older HP Printer. Easy to fill ink ports- looking forward to not buying the older cartridges! Smooth printing, great color output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    Owned for 3 weeks when reviewed.

    Just what a want it a printer. Quiet, easy to use. Love the easy refill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    Owned for 3 weeks when reviewed.

    Love this printer! It prints so amazingly awesome! I use it for shirts and they come out amazing! Color is so bright! 10/10 recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unstable printer

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    Posted .
    Owned for 4 months when reviewed.

    The printer has problems keeping connected to my devices and having a stable wifi connection. I have to wake up printer in order to print. Do no recommend, I wish have never bought this printer and returned for full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    Owned for 1 month when reviewed.

    Great printer. we love it, and I did not know a printer could be so quiet; at first, I thought it was not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    Owned for 1 month when reviewed.

    This is the best printer we have ever had. It is very fast and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .

    Best printer so far. Easy set up and good quality print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing page count

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    Posted .
    Owned for 3 weeks when reviewed.

    Amazing! How many pages it will print on the ink tank without refilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles

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    Posted .
    Owned for 3 weeks when reviewed.

    Well it works , and looks good and nice price. I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted .

    Happy buyer , as of right now product working as it should

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRINTER!!!!!!!!!

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    Posted .
    Owned for 2 months when reviewed.

    Absolutely the worst piece of junk to ever be called a "printer." You'll unbox it. You'll follow all setup directions. The problem? It requires HP Smart software in order to run. Why is that a problem? It's a problem because HP never included the Smart Tank 6000 series in their list of printer drivers. The drivers don't exist. Don't be duped into buying this printer. You'll end up stuck with a $300 paper weight.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you ran into software difficulties when setting up your printer. Your frustration comes as no surprise, considering you could not find the drivers for this model. I want to help you get the device set up and installed, so I’ll suggest some resources I hope will reach that end.

      First, you can find drivers and related software for this printer on our support site here:
      - support.hp.com/us-en/drivers/selfservice/hp-smart-tank-6000-series/2100178737/model/2100178884

      You can find a setup tutorial as well as the main user manual, how-to documents, troubleshooting guides and other material specific to this printer here:
      - support.hp.com/us-en/product/model/2100178884

      If you need further assistance with drivers, setup or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Great Printer

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    Posted .
    Owned for 3 weeks when reviewed.

    Very good printer. Crisp, sharp printouts and copies. I was hesitant to spend this much on a printer, but the idea of not having to replace tiny toner cartridges so often really appealed to me. Money well-spent!

    I would recommend this to a friend