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Customer Ratings & Reviews

$299.99
Save $130
Comp. Value: $429.99

Customer reviews

Rating 4.3 out of 5 stars with 339 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 7001 printer highly for its print quality and ease of use. Many find the setup process straightforward and appreciate the printer's overall performance and minimal noise level. Criticisms include concerns about the paper tray, price, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 339 reviews
  • Rated 5 out of 5 stars

    Perfect “do it all” Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Been using for home office, kids homework, and pictures. A nice solution to “do it all”

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 3 out of 5 stars

    Defective paper tray.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper tray is very difficult to open and close.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer. The setup is far too complicated compared to other printers I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. that i have for home school my kids and i can print out about 4,000 paper or more before i have to put more ink in it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    waste of money and my time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not work as a printer as it will not communicate with my desk top or lap top. I had to replace it once and 2nd one works no better than the first.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the unit but the software is lacking features of my previous HP Photosmart C7280 All-In-One scan and copy desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doin' fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had it very long, but it works well. The double-sided function is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coatly but does a good job printing. Very, very difficult to set up. Assemble EVERYTHING first before trying to connect to the computer or phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize, at purchase, that this model did not have auto feed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Printer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit comes with lots of ink and easy to use. Good recommendations.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Here’s to the new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up/seems to print slow/ink is messy to fill/shakes, wobbles, vibrates when printing/expensive when compared to HP Office Jet printers/but, NO MORE INK CARTRIDGES! I guess like all things, it’s a give and take.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Chad.

      I’m sorry that you’ve had a bad experience with your printer so far. I can certainly understand why a difficult setup process, slow print speed, unsettling motion during operation and a messy ink-filling regimen would be a poor start to ownership. I want to help you remedy the issues that you can and learn more about the device, so I’ll provide some resources I hope will reach that end.

      First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
      - support.hp.com/us-en/document/c02919168

      For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/hp-smart-tank-7000-series/2100178735

      If any problem persists, or you believe the shaking warrants further investigation, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer saves money if you use it for printing papers, compared to ink cartridges

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Over Priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the few printers in stock. Way over Priced. Had trouble getting it set up. Called HP, got a case number, and expected them to call back. An email was sent that the case was closed. They never called.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you were unable to complete the setup and installation process with your printer, and that you did not receive the support you need. It’s no surprise that you feel put off here. I want to help you resolve the situation, so I’ll direct you to a resource aimed at making that happen.

      I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an all in one printer this sucsks. You need a mobile subscription to fax and it be online, and the computer takes a while to find it. I am returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7001

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up even with my older computer. It receives a signal even from the laptop on the main floor (printer is in the basement).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that helped me was very friendly, very helpful and made sure I fully understood how to work the iPad that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Performs as advertised. Really like the Supertank ink feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp7001 printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control buttons are hard to identify. Setup went well but I didn’t use Wi-Fi. Features are good and smart tank is an excellent feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, ink cartridges that can be refilled. Our High School Journalism and boradcasting teachers will profit for their projects .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of ink

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I just love the ink is big and better

    I would recommend this to a friend