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Customer Ratings & Reviews

Your price for this item is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,716 reviews
  • Rated 5 out of 5 stars

    Printer that makes life easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the document loading on top making it easy to scan or copy many items at once. The ink tank seems to be staying full. If you are on the fence do it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Still trying to figure out how to set up the scale to email and fax components but sure I will get there

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and the super tank is better than having to use ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This will be a money saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP produces an excellent product! It make’s beautiful & clear copies. I’m going to LOVE not buying ink cartridges every month!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    7602 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink usage seems to be good. Prints well with lots of options. Display is a bit awkward to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy and performance of this printer has been flawless. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer!! The ink feature is so convenient! It was easy to connect and the features are amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Review of Smart Tank 7602 printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has laser quality for adding your ink printer. It is very quick for this type of printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware, the required software is cumbersome and intrusive, not to mention generic across platforms so it fails to help with detail issues. I bought this printer a month ago and liked the idea of having refillable tanks instead of buying whole printer cartridges. From the start, the printer produced a high-pitched, but quiet, whine. Think like the sound of high-frequency noise from old modems, but really quiet, however noticeable and annoying. The only thing that stops it is turning the printer off (mine is plugged directly into the wall socket so that HP support resolution didn't work). The biggest issue I now have is the inability to print to an envelope. I have attempted to print to an envelope only to find the text is jagged each time and unreadable. I tested out whether it was the envelope itself (thickness, material, etc), and printed using the MS Word Mailings tool, but with an 8.5 x 11 piece of paper in the tray. It had the same jagged text. I did some experimenting, thinking it was the speed at which the printer is set to print when it thinks it's printing to an envelope (an issue with laser printers), but, no, when the text is rotated it comes out jagged, envelope or not. So, I saw someone resolved that issue on a similar printer by simply installing the driver directly to their Windows machine. I tried everything to do this, but it just wasn't an option - you must use the Smart Tank App, and Windows simply states in the device details that a driver isn't needed. Since I didn't have this issue with our Brother printer, it must be an HP printer issue. Last, note that the setup is cumbersome and intrusive. You need to install the HP smart app - phone and laptop - in order to initialize the printer. It requires location permission, registering an account and more. In my desperation to print an envelope, I downloaded even more of the HP software and was disappointed to see how many times it required permission to send analytic data and the sort in order to provide support. Unless HP can contact me and resolve the envelope issue quickly, this is going back and I am going back to Brother printers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all purpose printer that is easy to install and easy to use. Great for home use and gives you all of the advantages of the office.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HPPrinter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only in use for less than a month. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I like the eco tanks and the printer was easy to set up. Bought for simple printing, scanning, and copying tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer i have ever purchased, it does everything that i need it to and prints very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all i enjoy it. It makes printing multiple pages easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602 wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love the super tank! Colors are good, print quality is clean and crisp. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty printer meets all my needs as a REALTOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. It works amazing. There are so many different features that I love like printing double sided with ease. I am wondering how do I get the 2 years of ink included though. Let me know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nascar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took awhile to get it hooked up to my WIFI, but onc installed its works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up can print right from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer runs very well. I printed a bunch of papers without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and adding the ink is very clean. No mess to clean.

    I would recommend this to a friend
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