Customer Ratings & Reviews

This printer replaced my reliable old Epson that finally died. The setup and connectivity of the printer are superior, and the large ink tanks are so convenient. Print quality and speed are excellent. So far this has been a significant upgrade.

I purchased this all-in-one a few weeks ago to replace 12-year old HP 8600 plus which had been quite robust and dependable. This Smart Tank 7602 will definitely save on ink since cartridges for my old printer topped $130 for all four standard cartridges, while all four ink bottles for the 7602 is $67. The printer itself is small and very flimsy. When opening it to install the ink, the hinge for the cover seems easily breakable so I had to gingerly raise it to its locking position, Likewise lowering it to disengage the locking position seemed fragile as well. Aside from that, the most glaring problem is installing the drivers which took quite a while, and the website had so many popups (repeatedly asking if I wanted to install Windows 11, other advertisements for HP stuff, and a survey request) which detracted from the installation. I had to reinitiate installation twice in order to complete installation. The HP Smart application would not work correctly with our computers (an HP desktop and HP laptop running Windows 10), and I wound up installing the universal scan software and driver so the scanner would work properly. I opted not to subscribe to the HP Instant Ink program since I don't need my printer to be monitored by HP. Overall, scanning and printing documents, and printing photos happens slowly (at least slower than our old printer), but the quality seems ok. Printing photos is one feature I needed that wasn't offered on the HP 9100 series printer I would have purchased since it offered double sided scanning from the ADF, a desirable function not available on the 7602. Even with the aforementioned issues, I would recommend this all-in-one.

this is one of the best hp printers that i have bought it is easy to set up and operate it is small and does not take up a lot of space in my home office have used it every day for about 4 months and the ink is still full

After being a HP printer user for more than 8 years I decided to try something new when my printer stopped working . I started with a “brother”printer and didn’t find it very user friendly. Then an “Epson” printer - too many presets just to print in color on regular paper. Too time consuming. I thought about a cannon and decided why not use the HP printer again. Easy set up, very functional and this time with a tank printer how could one go wrong. It is an exceptional value. So many quality copies - can’t go wrong. Should I mention that all of these changes happened within a few weeks. It didn’t take long to go back to what works!

works great after a rough start to figure it out - good printing quality

I really like this printer. Crispy output and super easy to set up. I haven't tried printing photos yet so I am hopeful that it will do well. All of the functions work flawlessly and connects easily to my phone/app

The only reason I didn’t give this printer a 5 is because of the limited use to date. It has performed flawlessly so far. I would recommend it.

I purchased my Smart Tank HP7602 on October 9th, 2023, and it worked great until about a week ago, when it began going offline on its own and experiencing issues with connection and printing. I have to restart it over and over, which is becoming annoying, especially since I'm not sure why it is suddenly behaving this way when it had been working great until now. I start college on August 28, 2025, and need to pick up my printer on my way to Best Buy.

Instructions easy to follow. Set up was simple. Takes uo less space than previous printer. Like ease of adding ink.

I am loving the HP Smart Tank printer! I love the bottles to fill the tank, #1! No fuss, no mess!! I love that the tank indicators are on the front of the machine and not on the side like my other eco tank was. It was super easy to set up and get working, did take a little to get used to how it works, but overall its a great machine and it prints great. I haven't had any problems with 2 sided printing and it prints envelopes much better than my last printer! Hard to find any negatives.... I gave 4 stars for ease of use only because it's taken me some time to get used to how it works... it's my fault, not the machines!

This printer was super easy to set up using their app. It works perfectly for my busy home office!

Excellent Printer! Works great and ink lasts a long time. Only negative is it doesn’t copy 2-sided to 2-sided.

The product is incredible; the ink doesn't run out quickly. I've been using it for over 6 months and I print more than 100 pages a day. The quality and speed are impressive. I recommend it 100%.

After about 2 months this printer operates well. It does require some complex setups for scanning...some of which I still haven't figured out. However the basic setup is easy and quality is good.

great printer like the refillable ink vs cartridges. Been working great just has an occasional hiccup that requires it to be un plugged and plugged back in after a power brown out.

Have only had it one day & so far I really like it. My favorite thing about it is how quiet it is when performing it's many tasks. Second would be how easy it is to use with HP's printer app. Only 2 things that are minor: 1- top feeder sometimes doesn't grab document 2- Have to rescan items items randomly because scanner oversized or did not autodetect item.

Excellent product. Easy to setup and love that it is quick but quiet

Very happy with a features and performance, would recommend fully the product purchase.

The printer works great. The text is clear and sharp. The color copies are virtually the same as the original in test as well as color matching. You can’t tell the difference. It’s faster and quieter than my Epson. It connected to my WiFi network and prints from all my Apple products (phones and tablets). I would definitely recommend this to others.

Pleasantly surprised at ease of setup and use. Easy connectabilith.