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Customer Ratings & Reviews

$329.89

Customer reviews

Rating 4.2 out of 5 stars with 961 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 961 reviews
  • Rated 5 out of 5 stars

    HP Smart Tank Plus 651

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works very well. I would prefer an internal paper tray instead of the external one, but it works just fine and I have had no problems with it. I love the idea of not having to buy monthly cartridges. Setup was easy and connected wirelessly with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely easy to set up. After downloding any updates and on the devices you want to print from or scan from . Just follow prompts. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ink for daaaaaaayyyyyys

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Printer I have ever owned, use this a bunch, the quality is great, and the ink lasts much longer than the conventional cartridges. May have cost extra for the printer, but have saved more than that in not having to buy cartridge ink every 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Smart-Tank 651 printer - A "smart" buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our older HP printer which served us well for many years. This Smart Tank Plus took a little getting used to but now that we have, we find the quality of the printing and the speed to be good, and we like the fact that this printer is cartridge-free. It scans directly to our laptops, which is better than scanning to a USB. All in all, this was a good buy for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great is easy to setup and use. The ink tanks are easy to fill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Henry Wisch purchase review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer's Operating System menu is very intuitive and easy to use. Setup was clearly explained in the instruction manual. Very whisper quiet when printing out pages or making a copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all around ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to unpack and set up. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer is a good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I didn't say great on this printer is because for all the bells and whistle it does have I'm kind of disappointed it doesn't print documents faster. Overall though it does print good colored pages. I love that it comes with all the ink! Also that when you fill the tanks you can do so without a mess very mess free! Connecting to different devices is fairly easy too. I'm happy with my purchase! I would definitely recommend it to a friend or family member! I bought one because a family member had one lol!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great printer to have at home! Have never had any issues with it. Bough a year ago, used weekly and still haven’t had the need to buy new ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large ink storage capacity. It connected to wireless very well. The paper trays are very flimsy, you need to careful with them. I don't know why they need to be made of such light plastic. I don't think they need worry about gas mileage standards. Overall It does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank is perfect!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using an old HP that took the HP63 ink cartridges. I was buying both the black and colored constantly. Of course, it's expensive. Now I have an HP Smart Tank Plus and using 1/3 the amount of ink. It was easy to hook up to my computer, performs perfectly, and saves money. I'm sorry I waited so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy setup and operation. Scan features are easily done.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to use. The print quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No Complaints. Works fine, printquality excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Happy overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up by using enclosed guide. Print and scan quality are good. Much quieter than our older HP printer. We have wireless connections to 2 laptops and an iPad and all seem to be working well. Paper enters printer from the back so it may limit placement. Would have preferred a paper tray but no issues. Our first tank printer so hope ink costs will be less overall than using cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to set up—including the mobile app and online for my computer. Prints come out clean. I like the fact that I don’t have to worry about ink cartridges running dry since I only print sporadically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use would definitely recommend buying

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many failures just after warrenty ends

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carriage fails to move from bay for print head installation after ~1 year • Paper feed mechanism breaks after ~2 years • Print heads develop air in lines, causing poor print quality • Clogged ink lines are difficult to clean • Ink system failures lead to streaky or faded prints • Frequent paper jams • Slow printing speeds • Connectivity issues with Wi-Fi or USB • Ink cartridge recognition errors • Scanner malfunctions or stops working • Firmware update failures • Noisy operation during printing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but some limits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and easy to install. The only drawback are no double sided copying from auto feed and no paper tray.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. So easy to set up. I like that I can also print from my phone and also from my laptop. I also have it hard wired to my may computer. I've had it for about 4 months. I have hardly used any ink. I love it.

    I would recommend this to a friend
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