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Customer Ratings & Reviews

Your price for this item is $66.99
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3017 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Cloud Alpha Wired Stereo Gaming Headset's superior sound quality and comfortable design, frequently praising its lightweight feel and excellent fit. Many appreciate the headset's price point and the quality of its microphone. However, some users reported issues with the volume control and experienced echo during use. A few also noted compatibility problems with certain gaming consoles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,017 reviews
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Best headset purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Incredible! Especially when paired with the Dolby Atmos app on Xbox. I play COD MW competitively and these have not once let me down. I love the inline audio controls compared to turble Beach's on-ear controls. Microphone can be turned off with a switch, or taken off for sole headphones. Got these for their advertised comfort and they do NOT disappoint. With or without glasses, these are the comfiest set I have ever worn. I would not hesitate to buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well great noise cancellation and 3D sound the muffs provide good comfort while gaming for long times with great volume

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, highly recommend. Comfortable ear protection

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes through them is amazing. They are super comfortable and the cushions go over the ears instead of sitting on your ears. The mic sits in a comfortable position that doesn't block your view. I was also impressed with the fact that it came with a cord to plug into a plug that has both mic and headphone capabilities. It also came with a split cord to plug into a computer that has the mic and headphone ports separate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, very comfortable!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I work at a school and produce a video podcast with some of my students. We use these headsets to monitor the audio. They are super comfortable and have a nice dynamic range. The bass is punchy without having distortion. The mic on this headset works pretty well too. This was a great purchase. I hope that hyperXs sale to HP doesn't diminish the quality of their future products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset and the mic and cords feel like they are good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up a little under a month ago and I can’t think of anything negative to say about. The audio is great and the volume gets up plenty loud enough for me. Bass, mids, and treble are good and the chat does not sound washed out. My buddies are happy I got a upgrade! This thing is also built like a tank and feel like it will last the test of time. Overall I would highly recommend this product for anyone looking for a new wired gaming headset sub 100$.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Echo

    Rated 4 out of 5 stars

    Great headphones (echo..echo..echo..)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and I love they way they sound. The voice clarity is huge and the microphone doesn’t pick up sound unless your 2 inches from mic. The only downside is I’ve been having teammates constantly tell me my mic is echoing and making a clicking noise. When I go to test voice I control anytime I moved the headset cord it began echoing like crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the headset for late night movie watching. Sound is clear, I like the crisp base. My son "borrows" them to play ps4 games. So far he has been pleased with the sound quality and said the microphone works well. I've only had them on for about 2 hours at a time. They still seem comfortable after that time. I would think for long gaming they should be fine. I would prefer a little more output on the higher frequency as sometimes the bass does take over. Other than that I think they are a fine headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent headset, fairly comfy, excellent mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my last headset which was a Turtle Beach Stealth 300. I've been using Turtle Beaches for probably 15 years at this point and have been really satisfied with them until the Stealth 300s I had broke in under a year (poor, plastic construction quality). Anyway, you can definitely notice that the Hyper X - Cloud Alpha's are ten times better as far as build quality goes. Mostly metal frame construction along with high quality materials for the other parts. The only thing I didn't like when comparing the two headsets was the Stealth 300 had fabric mesh for the ear cups whereas the Cloud Alphas have memory foam covered by leatherette. The leatherette makes it just a bit hotter, but probably provides better noise reduction. The fit of the Cloud Alphas I would imagine is great for a normal head, but just a bit tight on a larger head like my own. As for the sound, the most important part, I feel like it falls a bit short compared to some of the other Turtle Beaches I've owned. I primarily play COD and find it harder to place footsteps, gunshots, and explosions than with the Stealths. Maybe that's just the new COD (Warzone) or maybe that's the headset, I'm not sure. For all other gaming the sound quality is great. Overall, a decent headset for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    online PC gaming headphones needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old turtles died and I needed a new set of headphones to use with my PC. Few sets live up to the claim of being good on the PC since most gamers seem to be using consoles now. These are comfortable up to four hours (about my max without a break). Only real complaints, setup was quirky and teammates said it was too loud due to feed back at first. I finally got it right. It's very sensitive. Sound quality is excellent and they are as directional as any I've ever worn. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality microphone, my first set of these headphones (or similar model) lasted over a decade. Very happy with the brand and will continue to use them going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay so i really dont have anything bad to say about this other than it comes with some extra things i dont need (y splitter and carrying pouch-which is not really a case more just like a fabric bag) so im just going to list some of the good things about it lol 1. it has a detachable mic and detachable cord which is great for storing or traveling 2. its got in-line controls (volume and mute) which i prefer over on-ear controls 3. the sound and mic quality is great-i always worry about people being able to hear me chewing or drinking but it didnt pick up any of that or any other background noises 4. its a little bit on the bigger side but is very lightweight and not too tight on my ears 5. the actual quality of materials seems to be very good it looks and feels sturdy and the cord is braided which i love so overall its a great headset and if you are going to use the extra stuff go ahead and get it but if you are not a crazy gamer and just looking for a more casual headset and dont need anything fancy like me i would suggest going with one of hypers cheaper headsets (i went with the cloudx) since i couldnt really tell any difference in quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommend after 1 year of use

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 1 year since I purchased this headset and it's hard to think of anything negative to say about it. Physically it's very durable and there has been minimal wear/tear over a year of using it for playstation, PC, and for playing bass guitar. In my experience hyper-x and steel series are among the best in quality without jacking up the price for special lights and things you don't really need. This is a step up in quality from your average $25-50 headset but I don't think the next step up is worth it for what you get. Set up is easy, and there's nothing special you need to do to switch between multiple devices (like you would for a wireless headset). If you're searching for a quality and versatile headset this is the one. It's comfortable, it's fairly priced, and after a year I have no regrets buying this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not a huge upgrade, but a noticeable difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid supporter of Kingston' s Hyper X line of products, from their keyboards, to their mice, to their highly acclaimed Cloud line. Their new Alpha continues down a similar style to the Cloud, boasting the same classic red and black aluminum design. Fans of the Hyper X Cloud II won't see too much of a difference between the products. They have the same accessories, and mostly the same features, except the Alpha comes with a duel driver to prevent distortion with a more deeper bass. This is one of the best sounding and most comfortable headsets I've ever used for numerous multi-media, particularly gaming. While it's designed to be an upgrade from the Cloud II, it's not giant enough to divert users to opt in for an upgrade if they already own the Cloud II. First time users, I can't recommend this enough. At such an affordable price, this is one of the best headsets you will find in this price-range.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality, Weight

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried out many headsets and found this one to be the best. It is very light and sturdy. The audio stays in because of the leather style eat foam that may start to make your ears hot and sweat but very small amount. Build is very sturdy can bend and flex a lot about braking. This head set was a little tight at first but a few stretching will help that. This headset stays on your head if you move a lot. Noise cancelling microphone is great and sounds awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up for my son who is a gamer for Xbox also some gaming on his laptop too. So far been thrilled. I'm also using the microphone right now to dictate this review. the sound is very good, Chris clean with a nice amount of base that's not too much I would definitely recommend you picking up a pair in trying it. Also the memory foam your boss are very comfortable. I might buy another set just for me!:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Which it was tighter on my head

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a big head neither a small head but I found the grip that these gave around the head was a bit lacking, I have heard this before from friends aswell. The mic was okay, and the sound was good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Sweet Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and the removable mic is a neat touch. They have a comfortable fit and soft foam padding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Overall - Except Sweaty Ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. Build and sound quality is good. Max volume plugged directly into Xbox controller is too low but good when used w/ Turtle Beach audio controller. Isolation is good but ears get warm due to pleather padding. Comfortable to wear for an extended amount of time aside from the sweaty ear issue.

    I would recommend this to a friend
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