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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 834 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 834 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Long lasting charge. Comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 2 out of 5 stars

    Overall Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I feel 2 stars is a bit low of an overall review but I can explain. So to start the headset is very comfortable even as a person who wears glasses I never get that ache in the side of my head after playing for way longer than I should be playing. The headset really does have the greatest battery life of any other headset I've had and I've been through way too many headsets of all the brands. I don't use the mic on the headset so I cannot attest to how the quality is on that but I could only imagine that it's just like any other headset mic out there. And overall the thing is a solid headset I would recommend it and hope that they don't get the one flaw that I cannot stand with my experience using this headset... Pretty frequently I get a static charge that can last 1 to 5 minutes straight and most of the time it is when I'm in the middle of a match of some sort. It seems to me the issue only occurs when there are so many different sounds happening all at once like in the middle of a match with a lot of actions, I'll get the static charge, and I'm totally out of the round because I can't hear anything and cannot decipher my left and rights. and it's on all the games I play not just one or at a random time it's when those scenarios happen. But I mean overall besides the fact you'll be surprised mid-round of any game it seems this headset is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best and on sale is a steal! This is a go-to gaming headset!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Long battery for wireless use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is great, but mic is bit poor. It’s also very comfortable to use for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Going Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, my son is hard on electronics, and the wired Products are normally faster, but he states this are awesome. Fingers crossed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headset!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!! Great for gaming, movies, TV, and music!! Love the wireless connection! Works great with game consoles and PCs!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best PC headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good battery life and sound performance is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They are ok.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine, returned for the Cloud 3. I couldn't justify spending more for this one. I thought the audio quality and mic quality were better on the Cloud 3, but I'm not an audiophile so take that with a grain of salt. Build quality was good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound. A comfortable headset that I can easily wear for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several kinds of headsets. This is by far the best. The sound quality is amazing. Having the ability to turn off the mic with a click is a helpful as there is always a lot of background noise where I live. The sound is clear and sharp. The frame is sturdy at the ear pads are extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Directional audio is off!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Logitec Pro X headphones kept breaking so I bought these to replace them but the derectional audio is off. I can't pinpoint locations in FPS games. It's so bad that I'm considering buying something else. The mic is better than the Logitec X and the battery lasts a lot longer but the audio is so bad with directional situations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headphones battery good and headphones ever comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud crisp n clear and no wires!!! The range is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Over ear headphones with mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Comfortable over the ears head phones. Nice mic sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, great microphone, easy to use and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much. Upgraded from the hyperx wired. These are even more comfortable and the battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent gaming headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful in playing FPS games and PUBG and battery life is around one month, it's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice support service, i like them so much, quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, I’d give it 5 stars if it had good base. Battery life is excellent as advertised. Almost like it never needs a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Work Amazing! And Heavy Duty Also a plus. Noise Cancelling!!

    I would recommend this to a friend