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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 834 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 834 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Gaming Gear

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works wonders and the best part is certainly the 300 hour battery life! this thing is no joke!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just by plugging it in. Battery life is insanely long. Sounds great. Only downside is mic quality is just ok but that's par for the course for gaming headsets like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier gaming headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones for the price! I use these headphones for both my PlayStation and PC and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing wireless headset and works well with all my consoles and pc

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaints are the ear cushions are a little thin and the charging cord is very short. Otherwise its a great headset overall and a crazy battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these and glad that i picked them up. I hear everything and the quality is great on my pc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Hard Earned Money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with all the 1 Star reviews about the quality from HyperX. I didn’t buy the HyperX - Cloud Alpha Wireless Gaming Headset for PC, PS5, and PS4 - Black/Red, but I noticed they have a similar cheap plastic clip that attaches to the ear cup as the one I bought: HyperX Cloud Core Bluetooth Wireless Gaming Headset for PC. The quality is poor or non-existent and HyperX does not honor their 2 year warranty on the headset. The warranty is for two years, but when HyperX technical support was provided photos and video of the broken part (headset purchased in July 2023) they claim it is physical damage and not covered under the warranty. Physical damage from just putting on and taking off the headset? That’s ridiculous and just shows the materials used to make the product are cheap! It also speaks volumes about what type of company they are by not honoring their 2 year warranty. Perhaps they were getting too many product failures in their first year and the solution they came up with was to not honor the warranty due to “physical damage.” I cannot recommend their products based on my experience and you should be careful about spending your hard earned money on such a lack of quality headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost exclusively use wireless peripherals & these headphones have the best battery life by far. They definetely supercede any and all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and the sound is good. I am very happy with this purcahse even though I barely use them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best battery life I’ve had on a pair of wireless headsets, amazing value could be a bit louder for my personal taste but solid overall headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet. Sound quality is very even without any artificial crap on top. Mic is so so. But the noise isolation on the mic is helpful. Not really a fan of the vinyl pads though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and sound great. Battery life if AMAZING. Only issue is mic cutting out in discord. This could just be a setting issue from the pc thoigh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly and the wireless set up was to easy. Wireless does cost more but it really is nice not tripping or snatching the headphones out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of these bass is so sick some popping but it has stopped now after adjusting a little in the eq

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent wireless headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphone. Long battery life on a single charge.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    HyperX - Cloud Alpha Wireless DTS headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. Easy to set up and great gaming experience. A little tight in my opinion but I also have a big head lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review for hyperx headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headset with optimal mic quality and comfortable headband

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headset!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then expected! Good quality headset! Really cancels noise. Nice selection of presets to customize the experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 1 out of 5 stars

    Good Sound and Battery. Horrible Mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sounded great and felt great. Battery life was amazing. What was not great was the mic. Plugged into a PS5/4 your voice would go in and out. It seemed as though the noise cancelation was canceling out your voice. While plugged into a PC I could not replicate the issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    W head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W head phones best ive ever had no more 20 dollar head phones

    I would recommend this to a friend